Troubleshooting
Table 3: Reset Types and Descriptions
Jumpers | Heartbeats | Patterns | Resets |
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| Soft Reset: |
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| When JP2 and JP3 are ON, the controller will reset |
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| on a) power up, b) pushbutton, or c) EntraPass |
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| software 'Manual operator soft reset': |
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| • All controller's memory definitions and |
|
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| parameters are verified and kept intact if still |
| Continuous |
| valid. |
|
| • With a corporate gateway, the internal event | |
| quick flashing |
| |
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| buffer is maintained if still valid. | |
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| |
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| • With a global gateway, the internal event buffer |
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| is cleared. |
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| • IP address is kept if valid. |
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| • Controller generates the appropriate message: |
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| a) 'Power ON Soft Reset' b) 'Manual Pushbutton |
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| Soft Reset' c) 'Operator Soft Reset'. |
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| Hard Reset: |
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| When JP2 is OFF and JP3 is ON: |
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| • All controller's memory is settled to default |
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| values. |
| 4 short pulses |
| • Internal event buffer is cleared. |
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| • IP address is kept if valid. | |
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| • Controller generates the message, 'Controller |
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| Hard Reset'. |
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| • Internal RTC (Real Time Clock) and clock are |
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| settled to the default time and date values |
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| January 1st 2005, 00:00:00, Saturday. |
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| Forced Default Static: |
| 3 long pulses |
| When JP2 is ON and JP3 is OFF: |
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| • Same as 'Soft Reset' condition, except IP | |
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| address is forced to the default static |
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| IP: 192.168.1.2. |
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| Factory Default DHCP: |
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| When JP2 and JP3 are OFF: |
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| • All controller's memory is settled to default |
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| values. |
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| • Internal event buffer is cleared. |
| Continuous |
| • Controller generates the message 'Controller |
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| Factory Default Reset'. | |
| long pulses |
| |
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| • The Ethernet port reverts to DHCP configuration | |
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| |
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| and waits for an IP address from the local DHCP |
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| server. |
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| • Internal RTC and clock are settled to the default |
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| time and date values January 1st 2005, |
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| 00:00:00, Saturday. |
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| 29 |