®
www.apc.com 1Place and Power On
1 Place the
• Direct sunlight
| • | Excessive heat |
| • | Excessive moisture |
2 | Plug the | |
3 | protector or power strip. | |
Press the On / Off button to power the unit on. The indicator next to the On/Off button | ||
| will | illuminate green to confirm the |
protection.
Note: The
IMPORTANT: It is recommended that you DO NOT turn on your monitor until the UPS has been powered on and has completed
Back-UPS® ES 500
User’s Guide
2Connect Equipment
Battery Powered plus Surge Protection
These outlets are powered whenever the
Surge ProtectedOnly | Battery Powered plus |
| Surge Protection |
Input | Circuit Breaker |
Power Cord | (Press to Reset) |
Power On/Off
Pushbutton
Surge Protected Outlet
This outlet provides protection from surges no matter if the
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| 4 | Troubleshooting and Battery Replacement |
| Specifications |
| Use the table below to solve minor |
Online Technical Support or call APC Technical Support for assistance with problems that cannot be solved using the table below.
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| Status |
| Visual Indication |
| Audible |
| Alarm |
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| Indication |
| Terminates |
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| On Line - UPS is supplying |
| Power On LED - ON |
| None |
| Not Applicable |
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| load |
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| On Battery - UPS is supplying |
| Power On LED - ON |
| Beeping 4 |
| UPS transfers |
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| battery power to the load |
| (off during beep) |
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| back to On Line |
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| connected to the Battery outlets |
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| 30 seconds |
| operation, or |
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| when UPS is |
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| turned off. |
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| Low Battery Warning - UPS is |
| Power On LED - |
| Rapid |
| UPS transfers |
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| supplying battery power to the |
| Flashing |
| beeping (1 |
| back to On Line |
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| load connected to the Battery |
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| second |
| operation, or |
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| intervals) |
| when UPS is |
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| turned off. |
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| Overload Shutdown - During |
| Power On LED - OFF |
| Constant tone |
| UPS turned off |
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| On Battery operation a battery |
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| Sleep Mode - During On Battery |
| Power On LED - OFF |
| Beeping once |
| UPS transfers |
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| seconds |
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| when UPS is |
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| power to return to normal. |
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| turned off. |
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| Power On LED - On |
| None |
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| Short beeping |
| When unit is |
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| flashing 2 times per |
| 2 times every |
| turned off or |
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| second |
| 2 seconds for |
| enters backup |
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| 1 minute |
| mode or passes |
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| repeated |
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| every 5 hours |
| user should |
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| service options. |
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| Power On/Off |
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Specifications |
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| Specification |
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| Voltage / Frequency |
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| 220 VAC / |
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| Low Voltage Transfer |
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| 180 VAC |
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| High Voltage Transfer |
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| 260 VAC |
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| UPS Capacity (3 battery powered |
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| 500 VA / 300 Watts |
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| Surge Capacity (all 4 outlets) |
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| Output |
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| 5 Amps |
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| Frequency (on battery) |
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| 60 Hz +/- 1 Hz |
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| Transfer Time (ms) |
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| 8 ms typical, 10 ms max. |
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| Surge |
| AC Surge Protection |
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| Protection |
| Telephone Surge Protection |
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| AC Input Protection |
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| Circuit Breaker Switch |
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| Battery Type |
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| Sealed Lead Acid |
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| Recharge Time |
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| Average Life Span |
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| Physical |
| Net Weight |
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| 3.6 kg (7.9 lb) |
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| Size |
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| 29.79 cm x 18.3 cm x 8.49 cm |
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| (11.73 in x 7.2 in x 3.34 in) |
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Service |
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| Warranty |
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1. Consult | the Troubleshooting table above to The standard warranty is 2 years from the |
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| eliminate common problems. |
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| date of purchase. |
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2.If problems persist, contact APC Technical Support; please be prepared to provide: date of purchase, model number and serial number (on bottom of UPS).
3.Please be prepared to troubleshoot the problem APC Contact Information
over the phone. If this is not successful, and the | APC Philippines | +63 2 637 5456 (5642) |
unit is still under warranty, the Technical Support | Website | http://www.apc.com |
Representative will provide all necessary | Online Technical | http://support.apc.com |
information to return the unit for replacement. | Support |
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Battery is discharged and utility | Ensure power is available at the wall outlet. If the | |
on. | power is not available at the wall | |
| outlet. | Support (see APC Contact Information). |
No power available at the | Surge Protection outlet has been | Reduce the amount of equipment plugged into Surge |
Surge Protection outlet. | overloaded or the circuit breaker | Protection outlets. Check the circuit breaker and reset |
| has “tripped”. | the breaker by pushing it fully inward. |
Connected equipment loses | Utility power not available at the | Ensure that the fuse or circuit breaker for the wall |
power. | wall outlet. | outlet is not tripped, and that the wall switch |
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| controlling the outlet (if any) is in the ON position. |
| Equipment is connected to the | Ensure that the equipment you want to stay powered |
| “Surge Protection” outlet. | during a power failure is plugged into the “Battery |
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| Powered plus Surge Protection” outlets and NOT the |
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| “Surge Protection Outlet”. |
| The | Make sure that the equipment plugged into the outlets |
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| of the unit are not overloading the capacity of the unit. |
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| Try removing some of the equipment and see if the |
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| problem continues. |
| PowerChute plus software has | The |
| performed a shutdown due to a |
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| power failure. |
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| its available battery power. | for a limited amount of time. The unit will eventually |
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| turn off when the available battery power has been |
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| used. Allow the unit to recharge for 16 hours before |
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| continuing use of the unit. |
| Connected equipment does not | The output waveform is designed for computers and |
| accept the | |
| sine waveform the | with |
| The | Contact APC Technical Support for further |
| service. | troubleshooting (see APC Contact Information). |
The On Line indicator is lit | The | The |
and the | battery. | battery power. Once On Battery, you should save your |
beeping four times every 30 |
| current work, power down your equipment, and turn |
seconds. |
| the unit OFF. Once normal power is restored, you may |
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| turn the unit back ON and power your equipment. |
The Power On indicator | Battery capacity is low (about 2 | The |
flashes once per second and | minutes of use remaining). | battery charge condition! When the unit beeps once |
the |
| every second, the battery has about 2 minutes of power |
once per second at the same |
| remaining. Immediately power down your computer |
time. |
| and turn the unit OFF. When normal power returns, the |
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| unit will recharge the battery. |
Inadequate runtime. | The battery is not fully charged. | Allow the unit to charge by leaving it plugged into the |
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| wall at least 16 hours. |
| Battery is near the end of useful | As a battery ages, the amount of runtime available will |
| life. | decrease. Batteries also age prematurely if the Back- |
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| UPS ES is placed near excessive heat. |
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| You can replace the battery by ordering one at our |
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| website: www.apc.com. |
Battery Replacement
Battery replacement must be performed by qualified service personnel using the following procedures:
Caution: A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries: Remove watches, rings, or other metal objects. Use tools with insulated handles.
1.Disconnect all equipment plugged into the
2.Turn off the
3.Lay the
4.Loosen fully, the four screws which secure the rear cover to the
5.Lift the rear cover straight up and off of the
6.Disconnect the red wire from the battery terminal by grasping the black portion of the wire and pull straight back from the connector.
7.Grasp the battery and rotate it 90 degrees (stand it upright).
8.Disconnect the black wire from the battery terminal by grasping the black portion of the wire and pull straight back from the connector.
Caution: Do not dispose of the battery in a fire. The battery may explode. Do not open or mutilate the battery. Released electrolyte is harmful to the skin and eyes. It may be toxic.
9.Recycle or dispose of the old battery in accordance with local requirements, or return it to APC to ensure proper recycling.
10.Unpack and inspect the replacement battery. Ensure the replacement battery is not cracked or leaking. If the battery is damaged, contact APC Customer Service.
11.Set the replacement battery in the
12.Connect the black wire to the negative
13.Lay the replacement battery into the
14.Connect the red wire to the positive (+) terminal of the battery. Ensure the red wire is fully in the battery enclosure.
15.Place the rear cover on the
16.Plug the
17.Plug equipment to be protected into the
APC,
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