American Standard 2073 installation instructions Troubleshooting Guide, United States

TROUBLESHOOTING GUIDE

PROBLEM	POSSIBLE CAUSE	CORRECTIVE ACTION
Does not flush	a. Water supply valve closed.	a. Open valve and allow water to fill tank.
	b. Supply line blocked.	b. Shut off water supply, disconnect supply line and inspect all
		gaskets and washers. Reassemble. Also, see Fluidmaster
		maintenance. (see Step 14)
	c. Flush valve chain too loose or disconnected.	c. Readjust chain length as required.
	d. Sand or debris lodged in water control.	d. Shut off water supply. Remove cap and clean as per Step 14.
Poor or sluggish flush	a. Bowl water level too low.	a. Check that refill tube is connected to water control and
		inserted into tank overflow without being kinked or damaged.
		(see Step 13a)
	b. Supply valve partly closed.	b. Open supply valve fully. Be sure that proper supply tube size
		is used.
	c. Partially clogged trapway and/or drain pipe and/or vent.	c. Remove obstruction. Consult a plumber if necessary.
	d. Supply pressure too low.	d. Normal supply pressure must be at least 20 psi.
Toilet leaks	a. Poor supply line connection.	a. Review Step 9 of installation procedure.
	b. Poor bowl to tank/floor connection.	b. Review Step 4 through 7 of installation procedure.
Toilet does not shut off	a. Flush valve chain too tight, holding flush valve open.	a. Readjust chain length as needed. Review Step 10.
	b. Flush valve seal leaking or deformed.	b. Clean debris from seal surface. Replace flush valve seal as
		needed. (see Step 13)
	c. Sand or debris lodged in water control.	c. Shut off water supply. Remove cap and clean as per Step 14.

FloWise™ HET TEN-YEAR WORRY-FREE™LIMITED WARRANTY

For this warranty to become effective, the accompanying warranty registration card and proof of purchase must be completed and returned to the address on the warranty registration card within 30 days of purchase.

If inspection of this American Standard plumbing product, inclusive of china and all mechanical components, within ten years after its initial purchase, confirms that it is defective in materials or workmanship, American Standard will repair or, at its option, exchange the product for a similar model.

This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local building or plumbing contractor to insure local code compliance before installation.

This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other damage; if it was not installed in accordance with American Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped by American Standard.

This warranty DOES NOT COVER any damage caused by the use of in-tank cleaners.

American Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall American Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product, all of which are expressly excluded from this warranty. (Some

states or provinces do not allow the exclusion or limitation of implied warranties, so this exclusion may not apply to you.)

This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this warranty does not affect such statutory rights.

For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request (including a description of the product model and of the defect) be sent to the following address:

In the United States:

American Standard Inc.

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Consumer Affairs

For residents of the United States, warranty information may also be obtained by calling the following toll free number: (800) 442-1902

www.americanstandard-us.com

In Canada:	In Mexico:
American Standard	Customer Service Manager
2480 Stanfield Rd.	Ideal Standard, S.A. de C.V.
Mississauga, Ontario	Via Morelos #330
Canada L4Y 1S2	Col. Santa Clara
Toll Free: (800) 387-0369	Ecatepec 55540 Edo. Mexico
www.americanstandard.ca	www.americanstandard.com.mx

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