American Standard 2316, 2319 Troubleshooting Guide, Problem, Possible Cause, Corrective Action

TROUBLESHOOTING GUIDE

PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION

Does not flush	a.	Water supply valve closed.
	b.	Supply line blocked.
	c.	Flush valve chain too loose or
		disconnected.
	d.	Sand or debris lodged in
Poor or		water control.
sluggish flush	a.	Bowl water level too low.
	b.	Supply valve partly closed.
	c.	Partially clogged trapway and/or
		drain pipe and/or vent.
	d.	Supply pressure too low.
Toilet leaks	a.	Poor supply line connection.
	b.	Poor bowl to tank/floor connection.
Toilet does not	a.	Flush valve chain too tight, holding
shut off		flush valve open.
	b.	Flush valve seat and/or flapper worn
		or deformed.
	c.	Sand or debris lodged in water control.

a.Open valve and allow water to fill tank.

b.Shut off water supply, disconnect supply line, and inspect all gaskets and washers. Reassemble.

c.Readjust chain length as required.

d.Shut off water supply. Remove cap and clean per Fig. 12.

a.Check that refill tube is connected to water control and inserted into tank overflow without being kinked or damaged.

b.Open supply valve fully. Be sure that proper supply tube size is used.

c.Remove obstruction. Consult a plumber if necessary.

d.Normal supply pressure must be at least 20 psi.

a.Review Step 9 of installation procedure.

b.Review Step 4 through 7 of installation procedure.

a.Readjust chain length as needed.

b.Replace flapper/flush valve assembly, as needed.

c.Shut off water supply. Remove cap and clean per Fig. 12.

Fig. 12	REMOVE
Turn off water SUPPLY		VALVE
		TOP CAP
VALVE and flush toilet.
Remove VALVE TOP CAP		RUBBER
turning counterclockwise
while holding valve body.		SEAL

Inspect RUBBER SEAL and remove debris.

Replacement RUBBER SEAL model number 8298.000B is available.

Rinse with water.

Replace VALVE TOP
CAP by hand tightening	VALVE
in clockwise direction	TOP
while holding valve body.	CAP

Do not over tighten.

TIGHTEN

Confirm Smart Valve is in locked position before turning on water supply.

Check operation of toilet.

AMERICAN-STANDARD ONE-YEAR LIMITED WARRANTY

If inspection of this American-Standard plumbing product, within one year after its initial purchase, confirms that it is defective in materials or workmanship, American-Standard will repair or, at its option, exchange the product for a similar model.

This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local building or plumbing contractor to insure local code compliance before installation.

This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other damage; if it was not installed in accordance with American-Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped by American- Standard.

American-Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall American-

Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product, all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied warranties, so this exclusion may not apply to you.)

This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this warranty does not affect such statutory rights.

For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request (including a description of the product model and of the defect) be sent to the following address:

In the United States:

American Standard Inc.,

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Consumer Affairs

For residents of the United States, warranty information may also be obtained by calling the following toll free number: (800) 223-0068

	In Canada:		In Mexico:
American-Standard,		Customer Service Manager
1401 Dupont Street,		Ideal Standard, S.A. de C.V.
Toronto, Ontario		Via Morelos #330
Canada M6H 2B1		Col. Santa Clara
Toll Free: (800) 387-0369		Ecatepec 55540 Edo. Mexico
Toronto Area: (416) 536-5609

730451 - 100 Rev . A - 4 -