American Standard 2492 Repair Parts List, Problem Possible Cause Corrective Action, United States

REPAIR PARTS LIST

Repair parts are determined by toilet tank number which can be found marked inside tank.

NOTE: "XXX" represents color or trim finish options. Specify when ordering.

PART NO.	DESCRIPTION
738938-XXX0A	TRIP LEVER - STANDARD LEFT HAND
034783-XXX0A	BOLT CAP KIT
7381125-400.0070A	FLUIDMASTER 400A VALVE
7381146-401.0070A	FLUSHVALVE ASSEMBLY 3 INCH (INCLUDES FLAPPER)
7381193-201.0070A	FLAPPER ASSEMBLY 3 INCH
7301021-0070A	TANK COUPLING KIT #253
738570-100.0070A	REFILL TUBE
735127-400.XXX	TANK COVER
735124-400.XXX	TANK COVER
7381146-405.0070A	FLUSHVALVE ASSEMBLY HET - 3 INCH (INCLUDES FLAPPER)
7381146-406.0070A	FLUSHVALVE ASSEMBLY HET - 3 INCH (INCLUDES FLAPPER)
7381146-402.0070A	FLUSHVALVE ASSEMBLY 3 INCH (INCLUDES FLAPPER)
7381148-200.0070A	EZ INSTALL BOLT CAP KIT
7381162-200.0070A	EZ INSTALL TANK COUPLING KIT
7381193-203.0070A	FLAPPER ASSEMBLY 3 INCH

TANK NUMBER

4007.516	4007.500	4007.016	4007.100	4007.428	4007.101	4007.151	4007.458	4007.128
✔	✔	✔	✔	✔	✔	✔	✔	✔
✔	✔	✔	✔		✔	✔	✔	✔
✔	✔	✔	✔	✔	✔	✔	✔	✔
		✔	✔
✔	✔	✔	✔
✔	✔	✔	✔		✔	✔	✔	✔
✔	✔	✔	✔	✔	✔	✔	✔	✔
✔		✔			✔	✔
	✔		✔	✔			✔	✔
						✔	✔
				✔	✔			✔
✔	✔
				✔				✔
				✔				✔
				✔	✔	✔	✔	✔

TROUBLESHOOTING GUIDE

PROBLEM	POSSIBLE CAUSE	CORRECTIVE ACTION
Does not flush	a. Water supply valve closed.	a. Open valve and allow water to fill tank.
	b. Supply line blocked.	b. Shut off water supply, disconnect supply line and inspect all gaskets and
		washers. Reassemble. Also, see Fluidmaster maintenance. (see Step 13)
	c. Flush valve chain too loose or disconnected.	c. Readjust chain length as required.
	d. Sand or debris lodged in water control.	d. Shut off water supply. Remove cap and clean as per Step 13.
Poor or sluggish flush	a. Bowl water level too low.	a. Check that refill tube is connected to water control and inserted into tank
		overflow without being kinked or damaged.
	b. Supply valve partly closed.	b. Open supply valve fully. Be sure that proper supply tube size is used.
	c. Partially clogged trapway and/or drain pipe and/or vent.	c. Remove obstruction. Consult a plumber if necessary.
	d. Supply pressure too low.	d. Normal supply pressure must be at least 20 psi.
Toilet leaks	a. Poor supply line connection.	a. Review Step 9 of installation procedure.
	b. Poor bowl to tank/floor connection.	b. Review Step 4 through 7 of installation procedure.
Toilet does not shut off	a. Flush valve chain too tight, holding flush valve open.	a. Readjust chain length as needed. Review Step 10.
	b. Flush valve seat and/or flapper worn or deformed.	b. Shut off water supply. Replace flush valve.
	c. Sand or debris lodged in water control.	c. Shut off water supply. Remove cap and clean per Step 13.

In the United States:	In Canada:	In Mexico:
American Standard Brands	AS Canada ULC	Customer Service Manager
P.O. Box 6820	5900 Avebury Rd.	AS Maquila, S.A. de C.V.
Piscataway, New Jersey 08855	Mississauga, Ontario	Via Morelos #330
Attention: Director of Consumer Affairs	Canada L5R 3M3	Col. Santa Clara
For residents of the United States, warranty	Toll Free: (800) 387-0369	Ecatepec 55540 Edo. Mexico
	www.americanstandard.ca	www.americanstandard.com.mx
information may also be obtained by calling
the following toll free number: (800) 442-1902
www.americanstandard-us.com

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