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| TROUBLESHOOTING | ||
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| water level in tank. Attach refill tube to overflow pipe using "S" | ||||
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| • The flush valve is leaking because it's worn, dirty or misaligned | ||||
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| with tank ball or flapper (replace with a new flapper). | |||
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| IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL | ||||
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| OF TANK WATER IS SLOW after valve has been in use for | ||||
| IMPORTANT: Always |
| • While holding a | • Replace TOP by engaging | ||||||||
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| some time, Fluidmaster Model 242 Replacement Seal may be | ||||||||||
| clear sand and rust from |
| container over the |
| lugs and rotating 1/8 turn | needed. |
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| system. |
| uncapped VALVE to |
| clockwise. MAKE |
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| Go to our website at www.fluidmaster.com for more | |||||||
| • Make sure water supply is |
| prevent splashing, turn |
| CERTAIN TIP IS TURNED | |||||||
| off. Remove valve TOP by |
| water supply on and off |
| TO THE LOCKED | solutions to toilet problems. | ||||||
| lifting arm and rotating top |
| a few times. Leave |
| POSITION. VALVE MAY | For troubleshooting information please contact: | ||||||
| and arm 1/8 turn |
| water supply off. |
| NOT TURN ON IF TOP IS |
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| counterclockwise, pressing |
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| NOT FULLY TURNED TO |
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| down slightly on cap. |
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| THE LOCKED POSITION. |
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| 30800 Rancho Viejo Road | |||
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| San Juan Capistrano, CA 92675 | ||
Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster | (949) | |||||||||||
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| www.fluidmaster.com | ||||||||||
shall not be responsible or liable for any damages caused by products used with Fluidmaster valves |
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that were not manufactured by Fluidmaster, Inc.
© 2001 Fluidmaster, Inc.
® Registered trademark of Fluidmaster, Inc.
| TROUBLESHOOTING GUIDE | |
PROBLEM | POSSIBLE CAUSE | CORRECTIVE ACTION |
Does not flush | a. Water supply valve closed. | a. Open valve and allow water to fill tank. |
| b. Supply line blocked. | b. Shut off water supply, disconnect supply line, and inspect |
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| all gaskets and washers. Reassemble. Also, see Fluidmaster |
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| maintenance (see step 12). |
| c. Flush valve chain too loose or disconnected. | c. Readjust chain length as required. |
| d. Sand or debris lodged in water control. | d. Shut off water supply. Remove cap and clean per Step 12. |
Poor or sluggish flush | a. Bowl water level too low. | a. Check that refill tube is connected to water control and |
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| inserted into tank overflow without being kinked or damaged. |
| b. Supply valve partly closed. | b. Open supply valve fully. Be sure that proper supply tube size is used. |
| c. Partially clogged trapway and/or drain pipe and/or vent. | c. Remove obstruction. Consult a plumber if necessary. |
| d. Supply pressure too low. | d. Normal supply pressure must be at least 20 psi. |
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Toilet leaks | a. Poor supply line connection. | a. Review Step 8 of installation procedure. |
| b. Poor bowl to tank/floor connection. | b. Review Step 4 through 6 of installation procedure. |
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Toilet does not shut off | a. Flush valve chain too tight, holding flush valve open. | a. Readjust chain length as needed. Review step 9. |
| b. Flush valve seat and/or flapper worn or deformed. | b. Replace flapper/flush valve assembly, as needed. |
| c. Sand or debris lodged in water control. | c. Shut off water supply. Remove cap and clean per Step 12. |
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In the United States: | In Canada: | In Mexico: |
American Standard Brands | AS Canada ULC | Customer Service Manager |
P.O. Box 6820 | 2480 Stanfield Rd. | AS Maquila, S.A. de C.V. |
Piscataway, New Jersey 08855 | Mississauga, Ontario | Via Morelos #330 |
Attention: Director of Consumer Affairs | Canada L4Y 1S2 | Col. Santa Clara |
| Toll Free: (800) | Ecatepec 55540 Edo. Mexico |
For residents of the United States, warranty | www.americanstandard.com.mx | |
information may also be obtained by calling | www.americanstandard.ca | |
the following toll free number: (800) |
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