operational checklist

COMPLAINT

CAUSE

REMEDY

USER

SERVICE AGENT

 

 

 

Thermostat set too low.

Set thermostat dial to a higher

 

 

temperature

 

 

 

 

*Water not hot enough

Upper and/or lower temperature

 

Check continuity and resistance (Ohms)

 

Call service agent

of upper and lower temperature probes.

 

probe out of calibration.

 

 

Replace probes if out of specification.

 

 

 

 

Thermostat set too low.

Set thermostat dial to a higher

 

 

temperature

 

 

 

 

 

Upper and/or lower temperature

 

Check continuity and resistance (Ohms)

 

Call service agent

of upper and lower temperature probes.

*Insufficient hot water

probe out of calibration.

 

Replace probes if out of specification.

*See WATER TEMPERATURE

 

 

Main manual gas shutoff valve

Open main manual gas shutoff

 

CONTROL WARNING (on page

 

partially closed.

valve to fullest extent.

 

12).

 

Heater too small for demand.

Space usage to give heater time

 

 

 

 

to restore water temperature.

 

 

 

 

 

Heater recovery is slower.

Call service agent

Check gas input. If incorrect, adjust gas

 

pressure or replace burner orifices.

 

 

 

Water temperature too hot.

Thermostat set too high.

Set thermostat to a lower setting.

 

Heater makes sounds: sizzling.

Condensation on outside of

 

 

tank, normal.

 

 

 

 

 

 

Sediment accumulation on

Drain a quantity of water through

 

Rumbling.

drain valve. If rumbling persists,

Delime heater.

bottom of tank.

 

call a service agent.

 

 

 

 

Ticking or metallic sounds.

Expansion and contraction -

 

 

normal.

 

 

 

 

 

 

Air chambers in piping have

Drain piping system and refill.

 

Pounding.

Heater must be off while this is

 

become waterlogged.

 

 

being done.

 

 

 

 

 

Too much primary air.

Call service agent.

 

Combustion noises.

Overfired heater; Incorrect

 

 

burners or orifice for type of gas

Call service agent.

Check and correct as necessary.

 

 

used.

 

 

 

Drain valve not closed tightly.

If drain valve cannot be closed

 

 

tightly, replace.

 

 

 

 

 

Possible condensation if tank

Increase tank temperature

 

 

setting (have service agent add

 

 

is undersized or stored water is

 

Water leaks.

a mixing valve if setting will be

 

below 110 degrees.

 

 

above 120 degrees).

 

 

 

 

 

If leakage source cannot be

Shut off gas supply to heater

Repair or in case of suspected tank

 

corrected or identified, call

and close cold water inlet valve

leakage, be certain to confirm before

 

service agent.

to heater.

replacing heater.

 

 

Shut off gas supply to heater

Check for sooted flue passage.

 

Heater is over fired

Check for obstructed vent line.

 

and call a service agent.

Gas odors.

 

Check backdraft or lack of draft

 

 

 

Possible gas leaks.

Shut off gas supply to heater

 

 

and call gas company at once

 

 

 

 

33

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American Water Heater (A)BCG3 85T500-8N instruction manual Operational checklist, Complaint Cause Remedy User Service Agent
Page 32 Page 34

(A)BCG3 85T500-8N, (A)BCG3 85T500-8P specifications

American Water Heater has long been a trusted name in the industry, providing high-quality solutions for residential and commercial water heating needs. Among its impressive lineup of products, the (A)BCG3 85T500-8P and (A)BCG3 85T500-8N models stand out due to their outstanding efficiency, performance, and innovative technologies.

These water heaters are primarily classified as high-efficiency gas water heaters, designed to meet a variety of usage demands. With a robust design and advanced technological features, they cater to homes and businesses that require reliable and energy-efficient hot water solutions.

One of the most notable features of the (A)BCG3 85T500-8P and (A)BCG3 85T500-8N models is their remarkable thermal efficiency. They are engineered to optimize energy usage, which not only helps reduce utility bills but also minimizes environmental impacts. This energy efficiency is achieved through advanced insulation and heat exchange technologies that maintain water temperature with minimal energy expenditure.

Both models come equipped with a powerful gas burner that allows for rapid heating, making them ideal for high-demand scenarios. The innovative burner technology ensures even heat distribution, significantly reducing recovery time and ensuring that hot water is available whenever needed.

In terms of safety, American Water Heater has incorporated several features to protect users and the unit itself. These include safety shut-off valves and temperature control features that prevent overheating and provide peace of mind.

Durability is another hallmark of these models. Constructed with high-quality materials, they resist the wear and tear commonly associated with traditional water heaters. Furthermore, the design of the (A)BCG3 85T500-8P and (A)BCG3 85T500-8N emphasizes ease of maintenance, allowing for simpler servicing and reduced downtime.

Finally, both models are backed by American Water Heater's commitment to customer satisfaction, supported by comprehensive warranties and reliable customer service. This assurance adds value to their products, making them a preferred choice for consumers seeking efficient and dependable water heating solutions.

In conclusion, the (A)BCG3 85T500-8P and (A)BCG3 85T500-8N models exemplify American Water Heater’s dedication to innovation and efficiency, making them excellent options for anyone in need of advanced water heating technology.
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