Anchor Hocking Glass ZSC2000, ZSC2001 Questions? Use this problem solver, Troubleshooting

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Troubleshooting

Advantium Oven

Problem	Possible Causes	What To Do/Explanation
LIGHTS
There is no oven	This is normal. The	• Press MICROWAVE/OVEN
light on during	glass is too dark for	LIGHT button to light the oven.
microwave cooking	a microwave light.
Light during a	This is normal.	• This is normal. The oven senses the
speedcook cycle	Power level has been	heat level and adjusts automatically.
dims and cycles on	automatically reduced
and off, even at full	because the oven is hot.
power levels
Light visible around	This is normal.	• When the oven is on, light may
the door and outer		be visible around the door and
case while		outer case.
speedcooking
FAN
Fan continues to run	The oven is cooling.	• The fan will automatically shut off
after cooking stops		when the internal parts of the oven
		have cooled.
Oven vent emits warm This is normal.
air while oven is on
Fan comes on	This is normal.	• If the microwave is used after
automatically when		speedcook and the oven senses
using the microwave		that it is too hot, the vent fan comes
		on to cool the oven.
COOKING
The oven makes	Clicks and fans blowing	• These sounds are normal.
unusual sounds	are normal. The relay
while cooking	board is turning the
	components on and off.
Smoke comes out	Food is high in fat	• Smoke is normal when cooking high-
of the oven when	content. Aerosol spray	fat foods. Use vegetable oil or olive
I open the door	used on the pans.	oil on the meat itself instead of
		coating the entire pan.
Food is not fully	Programmed times	• Increase or decrease time for
cooked or browned	may not match the size	doneness or adjust the upper or
at the end of a	or amount of food you	lower lamps for browning; change
cooking program	are cooking.	the microwave power for doneness.
	There may be grease	• Clean the light covers with a scraper.
	buildup on the glass
	covers.

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