GRILL TROUBLESHOOTING GUIDE

All service (repairs or part replacement) must be performed by a qualified Service Agency.

 

PROBLEM

 

TEST

REMEDY

 

 

 

 

 

 

 

Pilot (piezo-electric)

1. Check if igniter is generating a spark.

1. Yes - Skip to test #3.

 

 

pushbutton igniter does

 

 

No - Proceed with test #2.

 

 

not light the pilot flame.

2. Check for loose spark wire or igniter nut.

2. Yes - Tighten, skip to #5

 

 

 

 

 

No - Proceed with test #3

 

 

 

3. Check position of electrode 3/16” from

3. Yes - Skip to test #4.

 

 

 

 

pilot burner tip.

No - Reposition electrode and

 

 

 

 

 

skip to test #5

 

 

 

4.

Check for dirty/sooty electrode.

4. Yes - Clean, skip to test #5

 

 

 

 

 

No - Proceed with test #5

 

 

 

5.

Retry igniter.

5. Lights - Okay.

 

 

 

 

 

Doesn’t light - Replace igniter

 

 

 

 

 

mechanism.

 

 

 

 

 

 

 

Pilot flame does not

1. Observe if pilot flame is “wavering” (being

1. Yes - Block or redirect the

 

 

stay lit.

 

blown about by a draft).

draft to keep the flame burning

 

 

 

 

 

steadily. Skip to test #6.

 

 

 

 

 

No - Proceed with test #2.

 

 

 

2. Observe if pilot flame is too small to heat

2. Yes - Adjust the pilot valve

 

 

 

 

thermocouple.

(part of gas control valve) to

 

 

 

 

 

increase the flame size, un

 

 

 

 

 

screw and retain the slotted

 

 

 

 

 

threaded cover; turn the pilot

 

 

 

 

 

valve adjustment screw two

 

 

 

 

 

turns counter clockwise; re-

 

 

 

 

 

install the threaded cover. Skip

 

 

 

 

 

to test #6.

 

 

 

 

 

No - Proceed with test #3.

 

 

 

3. Check for dirty/sooty pilot burner.

3. Yes - Clean. Skip to test #6.

 

 

 

 

 

No - Proceed with test #4 .

 

 

 

4. Check thermocouple output voltage.

4. More than 10 millivolts -

 

 

 

 

 

proceed with test #5.

 

 

 

 

 

Less than 10 millivolts -

 

 

 

 

 

replace thermocouple, skip

 

 

 

 

 

to test #6.

 

 

 

5. Check gas supply pressure with all other

5. Increase if needed, proceed

 

 

 

 

equipment operating. (6” WC for natural

with test #6.

 

 

 

 

gas and 11” WC for propane, minimum)

 

 

 

 

6. Observe pilot flame.

6. Stays lit - Okay.

 

 

 

Does not stay lit - Replace gas

 

 

 

 

 

 

 

 

 

 

control valve.

 

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Anetsberger Brothers MG, SG, SGC warranty Grill Troubleshooting Guide, Problem Test Remedy
Page 9 Page 11

MG, SG, SGC specifications

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