APC Worldwide Customer SupportCustomer support for this or any other APC product is available at no charge in any of the following ways:
• Visit the APC Web site to find answers to frequently asked questions (FAQs), to access documents
in the APC Knowledge Base, and to submit customer support requests.
–www.apc.com (Corporate Headquarters)
Connect to localized APC Web sites for specific countries, each of which provides customer
support information.
– www.apc.com/support/
Global support with FAQs, knowledge base, and e-support.
• Contact an APC Customer Support center by telephone or e-mail.
– Regional centers:
– Local, country-specific centers: go to www.apc.com/support/contact for contact information.
Contact the APC representative or other distributor from whom you purchased your APC product for
information on how to obtain local customer support.
To obtain a repair authorization number for a NetworkAIR product, call APC NetworkAIR technical
services between 8:00 A.M. and 5:00 P.M. Eastern time, Monday through Friday:
• Phone: (1)(888)695-6500 (USA and Canada, toll free)
• Fax: (1)(401)788-2691
APC headquarters U.S., Canada (1)(800)800-4272 (toll free)
Latin America (1)(401)789-5735 (USA)
Europe, Middle East, Africa (353)(91)702020 (Ireland)
Japan (0) 35434-2021
Entire contents copyright © 2003 American Power Conversion. All rights reserved.
Reproduction in whole or in part without permission is prohibited. APC, the APC logo,
NetworkAIR, and InfraStruXure are trademarks of American Power Conversion Corporation
and may be registered in some jurisdictions. All other trademarks, product names, and
corporate names are the property of their respective owners and are used for informational
purposes only.