APC PM4 Limited Warranty, Technical Support and Customer Service, Return Shipment Address

Limited Warranty

APC warrants it’s AC panel protection products against defects in workmanship and materials for 5 years from the date of original purchase. The panel protection device must be installed by a qualified and licensed electrician in order to qualify for warranty proctection.

Liability is limited to the replacement of the defective product. A Return Material Authorization must be given by APC prior to the return of any product (see Technical Support and Customer Service). A copy of the invoice from the installer (electrician or electrical service company) must accompany the defective device being returned. If the return of a device is authorized by APC, APC will immediately ship a replacement unit to the customer. Along with the replacement unit, APC will include a pre-paid shipping tag for the return of the originally defective unit. The replace- ment unit will not be warranteed unless the defective unit is received by APC.

Under no circumstance is APC responsible for the cost of removal or installation of any panel protection device.

APC also offers unlimited replacement of modular and component parts within the warranty period previously described.

The company specifically disclaims all other warranties, expressed or implied. Additionally, the company will not be responsible for incidental or consequential damages resulting from any defect in any product or component thereof.

Technical Support and Customer Service

United States and Canada: 1-800-800-4APC

This manual, as well as information about the entire APC product line is available on the internet at: www.apc.com. Prior to calling APC for technical assistance or ordering parts, please have the following information available:

Model Number of unit:	________________________________________________________
Serial Number of unit:	________________________________________________________
Manufacture Date:	________________________________________________________
Purchase Date:	________________________________________________________
Your Order Number:	________________________________________________________

Return Shipment Address

American Power Conversion Corporation

132 Fairgrounds Road

P.O. Box 278

West Kingston, Rhode Island 02892

USA

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