Troubleshooting

Problem and/or Possible Cause

Solution

 

 

There is no utility power

 

 

 

There is no utility power and the UPS is

120/230 V models only: Use the cold start feature to supply power to the

off.

connected equipment front the UPS battery(s).

 

Press and hold the Test button. There will be a short beep followed by a

 

longer beep. Release the button during the second beep.

 

 

UPS operates on battery although line voltage exists

 

 

The UPS input circuit breaker trips.

Unplug all nonessential equipment from the UPS.

 

Reset the circuit breaker.

 

 

Your system is experiencing very high,

Move the UPS to a different outlet on a different circuit: Inexpensive fuel

low or distorted line voltage.

powered generators may distort the voltage. Test the input voltage with the

 

utility voltage display, (see Operation in this manual). If acceptable to the

 

connected equipment, reduce the UPS sensitivity.

 

 

Battery Charge and Load LEDs flash simultaneously

 

 

The UPS has shut down.

Check that the room temperature is within the specified limits for operation.

The internal temperature of the UPS has

Check that the UPS is properly installed, allowing for adequate ventilation.

exceeded the allowable threshold for

Allow the UPS to cool down. Restart the UPS. If the problem persists,

safe operation.

contact APC at www.apc.com.

 

 

Diagnostic utility voltage

 

 

 

All five LEDs are illuminated.

The line voltage is extremely high and should be checked by an electrician.

 

 

There is no LED illumination.

The line voltage is extremely low and should be checked by an electrician.

 

 

On Line LED

 

 

 

There is no LED illumination.

The UPS is running on battery, or it must be turned on.

 

 

The LED is blinking.

The UPS is running an internal self-test.

 

 

18

Smart-UPS XL 3U Rack Mount 2200/3000 VA 120/230 Vac; 3000 VA 100/200 Vac User Manual

Page 18
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APC SUA3000, SUA2200 manual There is no utility power

SUA3000, SUA2200 specifications

The APC SUA2200 and SUA3000 are well-regarded uninterruptible power supplies (UPS) from Schneider Electric, designed to provide reliable power backup and protection for critical electronic equipment. These models cater to a range of applications, from small business environments to larger enterprise setups, ensuring that devices remain operational during power outages or fluctuations.

Starting with the APC SUA2200, it boasts a capacity of 2200 VA / 1980 W, making it suitable for powering essential devices such as network equipment, servers, and workstations. One of its standout features is the Pure Sine Wave output, which ensures that sensitive electronics receive clean power, thus preventing potential damage or operational issues. Additionally, the SUA2200 comes equipped with Automatic Voltage Regulation (AVR) technology, which stabilizes voltage levels and protects connected equipment from surges and sags.

Moving to the APC SUA3000, this model offers even greater capacity, rated at 3000 VA / 2700 W, making it ideal for larger deployments where more power is needed. Similar to the SUA2200, it also features Pure Sine Wave output and AVR technology for enhanced protection. The SUA3000 is designed with a graphical LCD interface that provides real-time information on power status, battery condition, and load levels, allowing users to monitor their UPS system with ease.

Both models utilize high-frequency technology, which results in a smaller and more efficient form factor compared to traditional line frequency UPS systems. They also feature multiple surge-protected outlets, enabling users to connect various devices simultaneously. The SmartSlot feature allows for additional management options with the installation of network management cards, enabling remote monitoring and management capabilities.

The battery management system incorporated into both models extends battery life and ensures efficient charging cycles. Users can expect longer runtimes and the ability to replace batteries easily when needed. Compatibility with APC's PowerChute software also enhances performance by providing advanced management capabilities and system monitoring.

In summary, the APC SUA2200 and SUA3000 serve as robust solutions for organizations seeking reliable power protection. Their combination of high capacity, advanced technologies like Pure Sine Wave output and AVR, along with user-friendly interfaces, make them ideal choices for safeguarding critical electronic equipment against power disruptions. These UPS systems not only ensure uninterrupted power supply but also foster longevity and operational efficiency in power management.