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Apple 019-0245 Most problems with iPod can be solved quickly by following the advice in this chapter.

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1Tips and Troubleshooting

Most problems with iPod can be solved quickly by following the advice in this chapter.

Resetting iPod

Most problems with iPod can be solved by resetting it.

To reset iPod:

1Connect iPod to a power outlet using the iPod Power Adapter.

2Toggle the Hold switch on and off (set it to Hold, then turn it off again).

3Press and hold the Select and Menu buttons for at least 6 seconds, until the

Apple logo appears.

If Your iPod Won’t Turn On or Respond

•Make sure the Hold switch is off.

•If you’re using the iPod Remote, make sure the remote’s Hold switch is off.

•If that doesn’t work, connect iPod to the iPod Power Adapter and connect the

adapter to a working electrical outlet. Your iPod battery may need to be recharged.

•If that doesn’t work, your iPod may need to be reset (see above).

•If that doesn’t work, you may need to restore iPod software. See “iPod Software

Update and Restore” on page 53.

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Contents

Main Contents Quick Start Learning to Use iPod iPod Features What You Need to Get Started Page Page Setting Up iPod to Play Music Page Page Page To Learn More Using iPod Page Page Page Disabling iPod Buttons Using the Hold Switch Making Playlists on iPod Rating Songs Connecting and Disconnecting iPod Disconnecting iPod Page Page Page Organizing and Transferring Your Music About iTunes About the iTunes Music Store Audio File Formats Supported by iPod About Playlists About Smart Playlists Creating Playlists on Your Computer Transferring Songs and Playlists to iPod Automatically Transferring Songs and Playlists to iPod Manually Deleting Songs and Playlists From iPod Manually Modifying Playlists on iPod Manually Listening to Spoken Word Audio Setting the Reading Speed Seeing How Many Songs Are on iPod Adjusting iPod Settings Setting iPod to Shuffle Songs Setting iPod to Repeat Songs Setting the Click Wheel Sound Setting Songs to Play at the Same Relative Volume Level Using the iPod Equalizer Setting the Backlight Timer Adding or Removing Items From the Main Menu Setting and Viewing Date and Time Setting the Language Using the Extra Features of Your iPod Using iPod as an External Hard Disk Preventing iTunes From Opening Automatically Setting the Sleep Timer Setting the Alarm Importing Addresses, Phone Numbers, Calendar Events, and To-Do Lists Storing and Reading Notes and Other Information Recording Voice Memos Storing Digital Photos Playing Games Charging the iPod Battery Page Battery States Page Apple Earphones Available Accessories Most problems with iPod can be solved quickly by following the advice in this chapter. Resetting iPod If Your iPod Wont Turn On or Respond If You Want to Disconnect iPod, but the Screen Says Do Not Disconnect If Your iPod Isnt Playing Music If You Connect iPod to Your Computer and Nothing Happens Page If Your iPod Remote Isnt Working If You Want to Use Your iPod with a Mac and a Windows PC iPod Software Update and Restore Page Service, and Support There is more information about using iPod on the iPod CD, in onscreen help, and on the web. iPod Tutorial Onscreen Help Online Resources Page Read on to learn about using iPod safely and cleaning iPod. Important Safety Instructions Page Using the Power Adapter About Operating and Storage Temperatures Avoid Wet Locations Page Communications Regulation Information