Apple 132 Series appendix Start over, Select Restart from the dialog box that appears

mAsk other Macintosh users about the problem you’re having; they may have a solution for it.

If you need repair service, consult the service and support information that came with your computer for instructions on how to contact an Apple- authorized service provider or Apple for assistance.

If you know that the problem is with a particular application program, contact the manufacturer of that software for assistance.

Start over

Often you can eliminate a problem simply by clearing the computer’s memory and starting over.

If you can, save any open documents before restarting the Macintosh. If your system is frozen and does not respond to anything you do, or if you have a “bomb” message on the screen, saving may not be possible. You can try pressing x-Option-Esc to quit the program in use when the problem occurred; if this works, you can then save the documents open in other programs before restarting. (Be sure to restart the computer immediately after you save your documents—quitting a program using x-Option-Esc may leave corrupted data in the computer’s memory. This corrupted data is erased when you restart the computer.)

To restart your Macintosh, try the following solutions:

mIf you can, choose Restart from the Special menu or from the dialog box that’s on the screen.

Dialog boxes contain messages from the computer. If something goes wrong, a message may appear on the screen, asking you to restart the computer.

mIf you can’t choose Restart, press the Power key on the keyboard.

Select Restart from the dialog box that appears.

mIf the Power key on the keyboard doesn’t work, hold down the x and Control keys while you press the Power key on the keyboard (marked with a triangle).

This key combination restarts the computer. (Use this key combination only when you can’t choose Restart from the Special menu.)

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