IIpart, Troubleshooting | Apple 132 Series specs

Chapter 6 Troubleshooting

IIpart

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Apple 132 Series appendix IIpart, Troubleshooting

Contents

Getting Started Macintosh computer Monitor Monitor power cord Computer power cordKeyboard Mouse Apple PlainTalk Microphone optional Plugging in the computer Page Country Single voltage Voltages for different locations Power cord plug Connecting a monitor Installing an expansion cardConnecting the monitor power cord Place the monitor on top of the computer Plug in the monitor power cord Connect the monitor power cord to the monitorOn some monitors, the cord is already attached On some monitors, the cable is already attached Connecting the monitor cableAttach the monitor cable to the monitor Connecting a keyboard with a built-in cable Connecting the mouse and keyboard Connecting a keyboard with a separate cable Turning the computer on Connecting other equipmentTurn on your monitor Getting Started Check to see what’s on your screen Problems turning your computer on? What’s next? Slide your mouse along your mouse pad or desk Learning the basics Chapter Menus Reviewing the basicsMenu Icons Window Windows Icons Saving energy with the Energy Saver control panel Setting energy-saving options Putting your computer to sleep Accessing a sleeping computer over a networkWaking your computer from sleep Scheduling automatic startup and shutdown Using the Shut Down command Using the Power keyTurning the computer off Following dialog box appears on the screen Chapter Where to find answers Page Getting Help Getting answers to your questions Macintosh Guide window, click the Topics button Getting answers with the Topics button Now continue with the next section Small window appears with instructions for you to followClick Customizing Your Computer in the list of topics Read and follow the instructions in this window Macintosh Guide window, click the Index button Getting answers with the Index button Read and follow the instructions in the window Macintosh Guide window, click the Look For button Getting answers with the Look For button If you want to close Macintosh Guide, click here Tips for using Macintosh Guide Identifying objects on the screen Main Macintosh Shortcuts window appears Learning useful shortcutsClick one of the category buttons Chapter Your computer at a glance Connecting Additional Equipment Scsi port Expansion baySecurity lock ports Ethernet port Aaui Video connector Printer port GeoPort Monitor power socket ≤ Power socketRight & left Modem port GeoPort About your computer’s A/V panel Connecting audio equipment About your computer’s sound ports Computer’s sound ports accept these 3.5 mm connectors Connecting most audio equipment Turn on the computer and the audio equipment Connecting and positioning a microphone Turn on the computer Follow these steps to connect and position the microphone If the speakers take a dual-plug cable, connect both plugs Connecting external stereo speakersYour finished connections should look something like this Assemble the speakers and the cable you need Connecting video equipment Composite video connectors Video connectors Audio cable with dual RCA plugs at each end Connecting video equipment for input to the computer Composite video connection for input from a VCR Follow the directions that came with the VCR or camera Video connection for input from a VCR Turn on the computer and the VCR or video camera Video connection for input from a camera Connecting external Scsi devices Before you connect a device Scsi terminator Expanding memory Connecting a Scsi device Installing internal drives About Macintosh networking Connecting network cables Chapter Installing application programs Installing and Using Application Programs Chapter Working with several programs at a time Finding out which programs are open Switching programsHiding and showing windows on the desktop Backing up your files Using Power Macintosh application programsSpecial memory requirements Shared libraries Using the Optional CD-ROM Drive Tray opens Inserting a CD-ROM disc Press the Open/Close button for your CD-ROM drive Ejecting a CD-ROM discOpen the tray Take the CD-ROM disc out of the tray Playing audio CDs Working with Photo CDs Sharing a CD-ROM disc over a network IIpart TroubleshootingPage If you have trouble When you have questions Take your time Select Restart from the dialog box that appears Start over Desktop is rebuilt Rebuild your desktop regularlyWhile holding down the Space bar, restart your computer Computer is turned on but the screen is dark Solutions to common problems Computer’s clock keeps time inaccurately Troubleshooting Hard disk icon does not appear on the desktop Sad Macintosh icon appears, and the computer won’t start up Your Macintosh can’t read a floppy disk Icons do not appear correctly on your screenYou can’t eject a floppy disk Chapter Troubleshooting Dialog box with a bomb appears Pointer 8 doesn’t move when you move the mouse Typing on the keyboard produces nothing on the screen Troubleshooting You experience problems using an older Macintosh program You experience problems using a document from a DOS computer Problems using the CD-ROM drive Solutions to CD-ROM problemsCD-ROM drive icon does not appear on screen Tray of your CD-ROM drive won’t open If a CD-ROM disc icon appears on your screen Problems using CD-ROM discs You can’t open a document on a CD-ROM disc Problems playing audio CDs Problems using ISO 9660 or High Sierra discs You are unable to record sound from an audio CD Problems using Photo CDsYour CD-ROM drive will not open Photo CDs If your computer’s performance decreases Obtaining updated Apple software Solving printer problems EWorld AppleLink 100 Chapter Internet Apple Computer Higher Education gopher server CompuServe Internet ftp.support.apple.com Internet ftp.info.apple.comEach time you open a folder, a new Macintosh window opens Initializing a hard disk When do you need to initialize a hard disk? Starting up from a floppy disk Starting up from a CD-ROM discCD-ROM disc will remain in the CD-ROM drive Turn your computer on Open the Drive Setup icon How to initialize a hard diskList of drives, click the disk you want to initialize When do you need to repair a disk? Repairing a damaged diskTry these suggestions first Disks can become damaged by repeated use and handling List of drives, click the disk you want to test How to test a hard disk Open the Disk First Aid icon How to repair a hard disk or floppy disk Click Repair to begin testing and repairing the disk If Disk First Aid cannot correct the problemClick the icon of the disk you want to test When should you install system software? Installing or reinstalling system softwareWhen should you reinstall system software? You use the Drive Setup program to update your hard disk Installing system softwareFind and open the Disk First Aid icon Click OK Easy Install dialog box appears Doing a clean installation of system software To do a clean installation, follow these steps Click the Install New System Folder button and click OK Hold down Shift-x-K to start the clean installationFollowing dialog box appears Click Clean Install It takes a few minutes to complete the installation Replacing special software Doing a custom installation Choose Custom Install from the pop-up menu When should you install or reinstall CD-ROM software? Installing or reinstalling CD-ROM softwareInstalling or reinstalling CD-ROM software Restart your Macintosh 120 Chapter IIIpart Page Health-related information about computer use Appendix a Health, Safety, and Maintenance Tips Musculoskeletal discomfort Arranging your office Eye fatigue Shoulders relaxed What about electromagnetic emissions? Avoiding fatigue Safety instructions Handling your computer equipment Handling the keyboard Handling the monitor Handling floppy disks Handling CD-ROM discs 133 Ejecting a disk Power supplyIf you can’t eject a floppy disk Cleaning the computer case Cleaning your equipmentCleaning the monitor Cleaning the mouse Rotate the rollers to clean all around them Put the ball and the ring back in place Locking and unlocking the mouse To unlock the mouse, follow these steps Appendix B Installing an Expansion Card Card installation Expansion card power requirementsTurn off the computer 141 Remove the cover from the computer Power supply Flip the expansion card cover open Flip the expansion card cover open Remove the card from its static-proof bag Hold the card by its edges to avoid touching the connector Its final position until you 147 Appendix B Replace the cover on the computer Upgrading the processor Caps Lock key Clear key Special keys on Apple keyboards Arrow keys Control key Power key Return key Shift key Tab keyDelete key Enter key Typing special characters and symbols Diacritical mark Here are other key combinations you may find useful Special key combinationsTo do this… …press this key combinationPage Index Index Index Authorized service providers error messages troubleshooting Index Index Index Index Index See Scsi Index Index User’sManual Apple Computer, Inc Contents Getting Help Connecting Additional Equipment 139 123151 Index 157 Radio and television interference FCC statement Vcci statement CD-ROM drive DOC statement Welcome to Power Macintosh