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2 Troubleshooting Procedures
2-ii
TECRA M2 Maintenance Manual (960-468)
Contents
Main
Toshiba Personal Computer TECRA M2 Maintenance Manual
TOSHIBA CORPORATION
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Preface
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Table of Contents
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Chapter 1 Contents
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1.1 Features
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1.3 3.5-inch Floppy Disk Drive (USB External)
1.4 2.5-inch Hard Disk Drive
1.4 2.5-inch Hard Disk Drive 1 Hardware Overview Table 1-2 2.5-inch HDD specifications (2/4)
TECRA M2 Maintenance Manual (960-468) 1-17
1 Hardware Overview 1.4 2.5-inch Hard Disk Drive Table 1-2 2.5-inch HDD specifications (3/4)
1-18 TECRA M2 Maintenance Manual (960-468)
1.4 2.5-inch Hard Disk Drive 1 Hardware Overview Table 1-2 2.5-inch HDD specifications (4/4)
TECRA M2 Maintenance Manual (960-468) 1-19
1.5 DVD-ROM Drive
1.5 DVD-ROM Drive 1 Hardware Overview Table 1-3 DVD-ROM drive specifications (2/2)
TECRA M2 Maintenance Manual (960-468) 1-21
1.6 CD-RW/DVD-ROM Drive
1.6 CD-RW/DVD-ROM Drive 1 Hardware Overview Table 1-4 CD-RW/DVD-ROM drive specifications (2/2)
TECRA M2 Maintenance Manual (960-468) 1-23
1.7 DVDR/RW Drive
1.8 DVD Multi (DVD-R/-RW/-RAM) Drive
1-26 TECRA M2 Maintenance Manual (960-468)
1.9 Keyboard
1.10 TFT Color Display
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1.11 Power Supply
1.11 Power Supply 1 Hardware Overview Table 1-9 Power supply output rating
TECRA M2 Maintenance Manual (960-468) 1-31
1.12 Batteries
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Chapter 2 Contents
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2.1 Troubleshooting
2.2 Troubleshooting Flowchart
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2.3 Power Supply Troubleshooting
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1st Battery
2-8 TECRA M2 Maintenance Manual (960-468)
2nd Battery
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2.4 System Board Troubleshooting
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2-20 TECRA M2 Maintenance Manual (960-468)
TECRA M2 Maintenance Manual (960-468) 2-21
2-22 TECRA M2 Maintenance Manual (960-468)
TECRA M2 Maintenance Manual (960-468) 2-23
2-24 TECRA M2 Maintenance Manual (960-468)
TECRA M2 Maintenance Manual (960-468) 2-25
2-26 TECRA M2 Maintenance Manual (960-468)
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2.5 FDD Troubleshooting
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2.6 HDD Troubleshooting
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2.7 Keyboard and Touch pad Troubleshooting
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2.8 Display Troubleshooting
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2.9 Optical drive Troubleshooting
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2.10 Modem Troubleshooting
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2.11 LAN Troubleshooting
2.12 Bluetooth Troubleshooting
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2.13 Wireless LAN Troubleshooting
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2.14 Sound Troubleshooting
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2.15 SD Card Slot Troubleshooting
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Chapter 3 Contents
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3.1 The Diagnostic Test
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3.2 Executing the Diagnostic Test
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3 Tests and Diagnostics 3.3 Subtest Names
3.3 Subtest Names
3-8 TECRA M2 Maintenance Manual (960-468)
3.3 Subtest Names 3 Tests and Diagnostics Table 3-1 Subtest names (2/3)
TECRA M2 Maintenance Manual (960-468) 3-9
3 Tests and Diagnostics 3.3 Subtest Names Table 3-1 Subtest names (3/3)
3-10 TECRA M2 Maintenance Manual (960-468)
3.4 System Test
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3.5 Memory Test
3.6 Keyboard Test
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3.7 Display Test
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3.8 Floppy Disk Test
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3.9 Printer Test
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3.10 Async Test
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3.11 Hard Disk Test
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3.12 Real Timer Test
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3.13 NDP Test
3.14 Expansion Test
3.15 CD-ROM/DVD-ROM Test
3.16 Wireless LAN Test (Cisco)
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3.17 Wireless LAN Test (Atheros)
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3.18 Wireless LAN Test (Calexico)
3.19 Sound/Modem/LAN Test
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3.20 IEEE1394 Test
3.21 Bluetooth Test
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When the BD_ADD is not normal, the messages are shown in the table below:
TECRA M2 Maintenance Manual (960-468) 3-53
3-54 TECRA M2 Maintenance Manual (960-468)
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3-56 TECRA M2 Maintenance Manual (960-468)
TECRA M2 Maintenance Manual (960-468) 3-57
3-58 TECRA M2 Maintenance Manual (960-468)
TECRA M2 Maintenance Manual (960-468) 3-59
3 Tests and Diagnostics 3.21 Bluetooth Test Table 3-4 Common error code
3-60 TECRA M2 Maintenance Manual (960-468)
3.22 Error Code and Error Status Names 3 Tests and Diagnostics
3.22 Error Code and Error Status Names
TECRA M2 Maintenance Manual (960-468)
3-62 TECRA M2 Maintenance Manual (960-468)
TECRA M2 Maintenance Manual (960-468)
3.23 Hard Disk Test Detail Status
3.23 Hard Disk Test Detail Status 3 Tests and Diagnostics Table 3-7 Error register contents
TECRA M2 Maintenance Manual (960-468) 3-65
3.24 Head Cleaning
3.25 Log Utilities
XXXXX ERRORS
3.26 Running Test
3.27 Floppy Disk Drive Utilities
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3.28 System Configuration
Press Enter to return to the DIAGNOSTIC MENU.
3.29 SETUP
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3.30 Repair Initial Config Set
3.31 Thermal Radiation Control Test
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Chapter 4 Contents
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4.1 General
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4.2 Battery pack
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4.3 PC card
4.4 SD card
4.5 HDD
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4.6 Expansion memory
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4.7 Slim select bay module
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4.8 Keyboard
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4.9 Modem Daughter Card (MDC)
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4.10 RTC battery
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4.11 Cover/Touch pad
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4.12 Memory module
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4.13 Wireless LAN board
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4.14 Bluetooth module
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4.15 Display assembly
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4.16 Sound board
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4.17 LAN jack
4.18 RGB harness holder/RGB board/Modem jack
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4.19 Fan
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4.20 Cooling fin/CPU
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4.21 System board/DC-IN jack
4.22 Speaker
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4.23 Power switch board
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4.24 LCD unit/FL inverter
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4.25 Microphone/Wireless LAN antenna/Bluetooth antenna
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4.26 Hinge
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4.27 Fluorescent Lamp
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Appendix Contents
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Appendix A Handling the LCD Module
Precautions for handling the LCD module
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Appendix B Board Layout Appendices
Appendix B Board Layout
TECRA M2 Maintenance Manual (960-468) B-1
B.1 System Board (FGTSY*) Front View
Figure B-1 System board (FGTSY*) layout (front)
Appendices Appendix B Board Layout Table B-1 System board (FGTSY*) ICs and connectors (front)
B-2 TECRA M2 Maintenance Manual (960-468)
B.2 System Board (FGTSY*) Back View
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B.3 Sound Board (FGTSN*) Front and Back View
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B.4 Switch Board (FGTSW*) Front and Back View
B.5 RGB Board (FGTRG*) Front and Back View
Appendix C Pin Assignments Appendices
Appendix C Pin Assignments
TECRA M2 Maintenance Manual (960-468)
System board C.1 PJ1400 SO-DIMM0 connector (200-pin)
Table C-1 SO-DIMM0 connector (200-pin) (1/3)
Appendices Appendix C Pin Assignments Table C-1 SO-DIMM0 connector (200-pin) (2/3)
Appendix C Pin Assignments Appendices Table C-1 SO-DIMM0 connector (200-pin) (3/3)
TECRA M2 Maintenance Manual (960-468)
Appendices Appendix C Pin Assignments
C.2 PJ1401 SO-DIMM1 connector (200-pin)
Table C-2 SO-DIMM1 connector (200-pin) (1/3)
Appendix C Pin Assignments Appendices Table C-2 SO-DIMM1 connector (200-pin) (2/3)
TECRA M2 Maintenance Manual (960-468)
Appendices Appendix C Pin Assignments Table C-2 SO-DIMM1 connector (200-pin) (3/3)
Appendix C Pin Assignments Appendices
C.3 PJ1800 HDD interface connector (44-pin)
TECRA M2 Maintenance Manual (960-468)
Table C-3 HDD interface connector (44-pin)
Appendices Appendix C Pin Assignments
C.4 PJ1801 Select bay interface connector (72-pin)
Table C-4 Select bay interface connector (72-pin)
Appendix C Pin Assignments Appendices
C.5 PJ2100 PC card interface connector (150-pin)
TECRA M2 Maintenance Manual (960-468)
Table C-5 PC card interface connector (150-pin) (1/3)
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Appendix C Pin Assignments Appendices Table C-5 PC card interface connector (150-pin) (3/3)
C.6 IS2101 SD card interface connector (12-pin)
TECRA M2 Maintenance Manual (960-468)
Table C-6 SD card interface connector (12-pin)
C.7 PJ2200 Mini PCI interface connector (124-pin)
Appendices Appendix C Pin Assignments Table C-7 Mini PCI interface connector (124-pin) (2/3)
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Appendices Appendix C Pin Assignments
C.8 PJ2300 Docking interface connector (240-pin)
Table C-8 Docking interface connector (240-pin) (1/4)
Table C-8 Docking interface connector (240-pin) (2/4)
TECRA M2 Maintenance Manual (960-468)
Appendices Appendix C Pin Assignments Table C-8 Docking interface connector (240-pin) (3/4)
Appendix C Pin Assignments Appendices Table C-8 Docking interface connector (240-pin) (4/4)
TECRA M2 Maintenance Manual (960-468)
C.9 PJ3000 MDC interface connector (30-pin)
Table C-9 MDC1 interface connector (30-pin)
Appendices Appendix C Pin Assignments
C.10 PJ3001 Modem connector (4-pin)
Table C-10 Modem connector (4-pin)
C.11 PJ3200 Keyboard interface connector (34-pin)
Table C-11 Keyboard interface connector (34-pin)
Appendix C Pin Assignments Appendices
C.12 PJ3201 PAD interface connector (8-pin)
TECRA M2 Maintenance Manual (960-468)
Table C-12 PAD interface connector (8-pin)
C.14 PJ4100 LAN interface connector (14-pin)
C.15 PJ4200 IEEE 1394 interface connector (4-pin)
Table C-15 IEEE 1394 interface connector (4-pin)
C.16 PJ5500 LCD interface connector (40-pin)
Table C-16 LCD interface connector (40-pin)
Appendix C Pin Assignments Appendices
C.17 PJ8800 DC-IN connector (4-pin)
Table C-17 DC-IN connector (4-pin)
C.18 PJ8810 1st Battery connector (10-pin)
Table C-18 1st Battery connector (10-pin)
C.19 PJ1005 RTC Battery connector (3-pin)
C.21 PJ9500 SN board interface connector (40-pin)
Table C-21 SN board interface connector (40-pin)
C.22 PJ9501 USB harness connector (8-pin)
Table C-22 USB harness connector (8-pin)
Appendix C Pin Assignments Appendices
C.23 PJ5621 RG board interface connector (20-pin)
TECRA M2 Maintenance Manual (960-468)
Table C-23 RG board interface connector (20-pin)
C.24 PJ9600 SW board interface connector (8-pin)
SN Board C.25 PJ9510 SN board interface connector (40-pin)
Table C-25 SN board interface connector (40-pin)
C.26 PJ4400 Bluetooth interface connector (20-pin)
Table C-26 Bluetooth interface connector (20-pin)
C.27 PJ4600 USB0 interface connector (4-pin)
C.28 PJ4601 USB1 interface connector (4-pin)
C.31 PJ3202 Speaker connector (4-pin)
C.29 PJ6001 Internal microphone connector (2-pin)
C.30 PJ6002 External microphone connector (6-pin)
C.32 PJ6000 Headphone connector (6-pin)
C.33 PJ9511 USB harness connector (8-pin)
Appendix C Pin Assignments Appendices
RG Board C.34 PJ5622 RG board interface connector (20-pin)
TECRA M2 Maintenance Manual (960-468)
Table C-34 RG board interface connector (20-pin)
C.35 PJ5620 CRT interface connector (15-pin)
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Appendix D Keyboard Scan/Character Codes Appendices
Appendix D Keyboard Scan/Character Codes
TECRA M2 Maintenance Manual (960-468) D-1
Table D-1 Scan codes (set 1 and set 2) (1/4)
D-2 TECRA M2 Maintenance Manual (960-468)
TECRA M2 Maintenance Manual (960-468) D-3
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Appendices Appendix D Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
D-6 TECRA M2 Maintenance Manual (960-468)
Appendix D Keyboard Scan/Character Codes Appendices Table D-5 Scan codes in overlay mode
Table D-6 No.124 key scan code
TECRA M2 Maintenance Manual (960-468) D-7
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Appendix E Key Layout
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Appendix F Wiring diagrams
F.3 RS-232C Cable (9-pin to 9-pin)
F.4 RS-232C Cable (9-pin to 25-pin)
F.5 LAN Loopback Connector
Appendix G BIOS rewrite procedures
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Appendix H EC/KBC rewrite procedures
