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Toshiba tecra m2 manual Appendix I ReliabilityAppendices, Table I-1 Mtbf, Time hours

Models: tecra m2

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Appendix I ReliabilityAppendices

Appendix I Reliability

The following table shows MTBF (Mean Time Between Failures).

Table I-1 MTBF

Time (hours)

MTBF

5,133.7

TECRA M2 Maintenance Manual (960-468)

I-1

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Toshiba tecra m2 manual Appendix I ReliabilityAppendices, Table I-1 Mtbf, Time hours

Contents

Tecra M2 Copyright Preface Safety PrecautionsTecra M2 Maintenance Manual Acronyms ConventionsTable of Contents Tests and Diagnostics HDD Replacement ProceduresAppendices Tecra M2 Maintenance Manual Hardware Overview Hardware Overview Chapter Contents Tables FiguresFeatures Hardware Overview Features‰ USB FDD BTO Hardware Overview FeaturesFeatures Hardware Overview Hardware Overview Features Features Hardware Overview Front of the computer System unit configuration Hardware Overview System Unit Block Diagram System Unit Block DiagramSystem Unit Block Diagram Hardware Overview Hardware Overview System Unit Block Diagram System Unit Block Diagram Hardware Overview KBC System Unit Block Diagram Hardware Overview Hardware Overview System Unit Block Diagram 3.5-inch Floppy Disk Drive Hardware Overview Items 720KB mode 44MB mode3.5-inch Floppy Disk Drive USB External 2.5-inch Hard Disk Drive Items SpecificationsHardware Overview 2.5-inch Hard Disk Drive HDD 2181B G8BC0000Z310 G8BC00017310HDD 2193B G8BC00014410 G8BC00019410 Specifications ItemsHDD 2190B G8BC0000Z410 HDD2194B G8BC00014610 G8BC00013610 HDD2183 G8BC00017610 G8BC0000Z610G8BC00019610 G8BC00015610 G8BC00014810 Fujitsu Hitachi GSTDVD-ROM Drive DVD-ROM mode CD-ROM modeHardware Overview DVD-ROM Drive Toshiba G8CC00015410Hitachi G8CC0000R410 Teac G8CC0001D410 CD-RW/DVD-ROM DriveHardware Overview CD-RW/DVD-ROM Drive Hitachi G8CC0001K410 Specifications Panasonic G8CC0001C410Hardware Overview DVD±R/±RW Drive DVD±R/±RW DrivePioneer G8CC0001L810DVD Multi DVD-R/-RW/-RAM Drive Hardware Overview DVD Multi DVD-R/-RW/-RAM DrivePanasonic G8CC00019410 WriteTeac G8CC00013410 DVD-ROM mode CD-ROM mode Keyboard Hardware Overview KeyboardTFT Color Display LCD module specifications 1/2Hardware Overview TFT Color Display LCD ModuleSpecifications Inch SXGA+ TFT VF2074P01 FL inverter board specificationsFL Inverter Board G71C00011121 G71C00011110Hardware Overview Power Supply Power SupplyName Voltage Use Power Supply Hardware Overview Power supply output ratingMain Battery 10 Battery specificationsBattery name Material Output voltage Capacity BatteriesBatteries Hardware Overview Battery Charging Control11 Time required for quick charges Status Charging timeStatus Time RTC battery12 RTC battery charging/data preservation time Chapter Troubleshooting Procedures Troubleshooting Procedures Chapter Contents Troubleshooting Procedures Figures Troubleshooting Procedures Troubleshooting Troubleshooting Procedures TroubleshootingTroubleshooting Procedures Troubleshooting Flowchart Troubleshooting FlowchartTroubleshooting flowchart 1/2 Troubleshooting Flowchart Troubleshooting ProceduresTroubleshooting flowchart 2/2 Troubleshooting Flowchart Troubleshooting Procedures Troubleshooting Procedures Power Supply Troubleshooting Power Supply TroubleshootingProcedure 1 Icons in the LCD Check Battery iconProcedure 2 Error Code Check Power Supply Troubleshooting Troubleshooting ProceduresError code Error code Where Error occurs‰ DC Error code Meaning‰ S3V output ‰ PGV output ‰ MCH1R2-P1V output Troubleshooting Procedures Power Supply Troubleshooting Procedure 3 Connection Check Result code Result code Contents Check itemsProcedure 5 Replacement Check Troubleshooting Procedures System Board Troubleshooting System Board TroubleshootingProcedure 1 Message Check System Board Troubleshooting Troubleshooting ProceduresKBC Error HDC Error Printer port LED Procedure 2 Printer Port LED Check on Boot ModeLED Status Test item Message CHGBIOSA.EXE Tecra M2 Maintenance Manual Tecra M2 Maintenance Manual Tecra M2 Maintenance Manual FIRST64KBCHECK Irtpostend Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check Procedure 1 FDD Head Cleaning Check FDD TroubleshootingFDD Troubleshooting Troubleshooting Procedures Procedure 2 Diagnostic Test Program Execution Check Troubleshooting Procedures FDD TroubleshootingFDD error code and status Code StatusProcedure 3 Connector Check and Replacement Check Troubleshooting Procedures HDD Troubleshooting HDD TroubleshootingProcedure 2 Partition Check HDD Troubleshooting Troubleshooting ProceduresProcedure 3 Format Check HDD error code and status Procedure 4 Diagnostic Test Program Execution CheckProcedure 5 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Keyboard and Touch pad TroubleshootingProcedure 2 Connector and Replacement Check Tecra M2 Maintenance Manual Procedure 2 Connector and Cable Check Display TroubleshootingTroubleshooting Procedures Display Troubleshooting Procedure 3 Replacement Check Display Troubleshooting Troubleshooting ProceduresTroubleshooting Procedures Optical drive Troubleshooting Optical drive TroubleshootingProcedure 2 Connector Check and Replacement Check Optical drive Troubleshooting Troubleshooting ProceduresTroubleshooting Procedures Modem Troubleshooting Modem TroubleshootingModem Troubleshooting Troubleshooting Procedures Procedure 1 Connector Check and Replacement Check LAN TroubleshootingTroubleshooting Procedures LAN Troubleshooting Bluetooth Troubleshooting Troubleshooting Procedures Bluetooth TroubleshootingProcedure 2 Connection Check Troubleshooting Procedures Bluetooth TroubleshootingProcedure 3 Replacement Check Troubleshooting Procedures Wireless LAN Troubleshooting Wireless LAN TroubleshootingWireless LAN Troubleshooting Troubleshooting Procedures Procedure 3 Replacement Check Sound Troubleshooting Troubleshooting Procedures Sound TroubleshootingProcedure 2 Connector Check Troubleshooting Procedures Sound TroubleshootingProcedure 3 Replacement Check Troubleshooting Procedures SD Card Slot Troubleshooting SD Card Slot TroubleshootingProcedure 1 Check on Windows Procedure 2 Connector/Replacement CheckChapter Tests and Diagnostics Tests and Diagnostics Chapter Contents Tables Diagnostic Test Tests and Diagnostics Diagnostic TestTests and Diagnostics Diagnostic Test Executing the Diagnostic Test Tests and Diagnostics Executing the Diagnostic TestTests and Diagnostics Executing the Diagnostic Test Executing the Diagnostic Test Tests and Diagnostics SUB-TEST Following message will appear Test Name Subtest No Subtest Name Tests and Diagnostics Subtest NamesSubtest Names Async Subtest Names Tests and Diagnostics Subtest names 2/3Tests and Diagnostics Subtest Names Subtest names 3/3 System Test System Test Tests and DiagnosticsAAAA1 Tests and Diagnostics System TestCPU Temp = XX deg C Throttling level = XXXXh Memory Test Tests and Diagnostics Memory TestKeyboard Test Keyboard Test Tests and DiagnosticsTests and Diagnostics Keyboard Test Press InTouch key Press Presentation key Display Test Tests and Diagnostics Display TestDisplay Test Tests and Diagnostics Tests and Diagnostics Display Test Display Test Tests and Diagnostics Floppy Disk Test Tests and Diagnostics Floppy Disk TestFloppy Disk Test Tests and Diagnostics Printer Test Tests and Diagnostics Printer TestTecra M2 Maintenance Manual Async Test Tests and Diagnostics Async TestTecra M2 Maintenance Manual Hard Disk Test Tests and Diagnostics Hard Disk TestHard Disk Test Tests and Diagnostics Worst pattern data Cylinder Real Timer Test Tests and Diagnostics Real Timer TestTests and Diagnostics Real Timer Test NDP Test NDP Test Tests and DiagnosticsExpansion Test Tests and Diagnostics Expansion TestSub# Address Good Bad Contents CD-ROM/DVD-ROM Test CD-ROM/DVD-ROM Test Tests and DiagnosticsTests and Diagnostics Wireless LAN Test Cisco Wireless LAN Test CiscoTransmit test Wireless LAN Test Cisco Tests and DiagnosticsReceive test Wireless LAN Test Cisco Tests and Diagnostics Tests and Diagnostics Wireless LAN Test Cisco Wireless LAN Test Atheros Tests and Diagnostics Wireless LAN Test AtherosSetting the tester machine Tests and Diagnostics Wireless LAN Test AtherosSetting the responder machine Then the test returns to the main menu automatically Setting the target machine Wireless LAN Test CalexicoTests and Diagnostics Wireless LAN Test Calexico Sound/Modem/LAN Test Sound/Modem/LAN Test Tests and DiagnosticsXXX XXX XX Xxxxxx Tests and Diagnostics Sound/Modem/LAN TestWhen the subtest is executed, the following message appears Check that the message OK appears Sound/Modem/LAN Test Tests and Diagnostics Subtest IEEE1394 Test Tests and Diagnostics IEEE1394 TestBluetooth Test Tests and Diagnostics Bluetooth TestTests and Diagnostics Bluetooth Test Message Meaning Bluetooth Test3 Tests and DiagnosticsError code for Bluetooth test Bdaddr 1/2 Error codeProgress Bar Tests and Diagnostics3.21 Bluetooth Test MM P M M M P Error code for Bluetooth test Bdaddr of the DUT 1/2 Tecra M2 Maintenance Manual Tests and Diagnostics Bluetooth Test Common error code Device name Error code Error status name Error Code and Error Status NamesError Code and Error Status Names Tests and Diagnostics HDD CD/DVD-ROM Hard Disk Test Detail Status Tests and Diagnostics Hard Disk Test Detail StatusHard disk controller status register contents BBK1 Tests and Diagnostics Head Cleaning Head CleaningFunction Description OperationsLog Utilities Log Utilities Tests and DiagnosticsXxxxx Errors Tests and Diagnostics Log UtilitiesRunning Test Running Test Tests and DiagnosticsFloppy Disk Drive Utilities Tests and Diagnostics Floppy Disk Drive UtilitiesFloppy Disk Drive Utilities Tests and Diagnostics Floppy Disk Format & Copy DIAGNOSTICS-HARD Disk & Floppy Disk Dump HDD-ID Read System Configuration Tests and Diagnostics System ConfigurationLAN Tests and Diagnostics System ConfigurationSetup Tests and Diagnostics SetupTests and Diagnostics Setup Display Accessing the Setup ProgramPassword Write Policy in the CPU Cache Accepting Changes and Exiting the Setup WindowFactory Preset Configuration Setup Options Maximum performance Setup Tests and Diagnostics FDD →HDD →CD-ROM →LAN Ntsc US Dynamically Switchable Setup by OS COM level LPT settingAddress DMA channel No DriveEnabled Enables the feature ECP Enables SD Controller functions. Default Repair Initial Config Set Tests and Diagnostics Repair Initial Config SetThermal Radiation Control Test Tests and Diagnostics Thermal Radiation Control TestChapter Replacement Procedures Replacement Procedures HDD General Battery pack PC card SD cardFigures 60 to Replacing Samsung fluorescent lamp 1 to 88 to Replacement Procedures General General Replacement ProceduresSafety Precautions Replacement Procedures GeneralBefore You Begin Assembly Procedures Disassembly ProceduresTools and Equipment Screw Tightening Torque Marking of Screws on the Computer Body Color of Screw ShaftReplacement Procedures Battery pack Battery packRemoving the Battery pack Battery lock Battery latch Battery packInstalling the Battery pack Battery pack Replacement ProceduresInstalling the PC card Replacement Procedures PC cardPC card Removing the PC cardInstalling the SD card SD card Replacement ProceduresSD card Removing the SD cardHDD Replacement Procedures HDDRemoving the HDD HDD coverHDD pack HDD Replacement ProceduresTab Separating the HDD HDD bracketInstalling the HDD Expansion memory Replacement Procedures Expansion memoryRemoving the expansion Memory Module Screw with e-ring Memory slot coverMemory module Expansion memory Replacement ProceduresLatch Never press hard or bend the memory module Installing the expansion Memory moduleSlim select bay module Slim select bay module Replacement ProceduresRemoving the Slim select bay module Screw hole Latch DVD-ROM driveTecra M2 Maintenance Manual Installing the Slim select bay module Removing the Keyboard Replacement Procedures Keyboard12 Removing the keyboard holder and screws Keyboard Replacement Procedures13 Turning the keyboard Keyboard14 Removing the keyboard support plate Keyboard support plate Screw with e-ring15 Removing the keyboard Keyboard Keyboard cable PJ3200Installing the Keyboard Modem Daughter Card MDC Replacement Procedures Modem Daughter Card MDCRemoving the Modem Daughter Card Modem daughter cardInstalling the Modem Daughter Card Modem Daughter Card MDC Replacement ProceduresReplacement Procedures RTC battery RTC batteryRemoving the RTC battery RTC battery Replacement ProceduresPJ1005 RTC battery Glass tape Installing the RTC batteryRemoving the Cover/Touch pad Replacement Procedures Cover/Touch padCover/Touch pad 19 Removing the cover Cover/Touch pad Replacement ProceduresCover Touch pad cable PJ320122 Removing the screws InsulatorTouch pad switch Installing the Cover/Touch Pad Memory module Replacement Procedures Memory moduleRemoving the Memory module Latch Memory moduleInstalling the Memory module Memory module Replacement ProceduresRemoving the Wireless LAN board Wireless LAN boardReplacement Procedures Wireless LAN board Installing the Wireless LAN board Wireless LAN board Replacement ProceduresReplacement Procedures Bluetooth module Bluetooth moduleRemoving the Bluetooth module Bluetooth module Bluetooth cableInstalling the Bluetooth module Bluetooth module Replacement ProceduresReplacement Procedures4.15 Display assembly Display assembly Removing the Display assembly28 Removing the display assembly Display assembly Replacement ProceduresM2.5 ⋅6B Flat Head 30 Removing the display assembly Display assemblyInstalling the Display assembly Replacement Procedures Display assemblyRemoving the Sound board Sound board Replacement ProceduresSound board 32 Removing the HDD con holder HDD con holderInstalling the Sound board Sound board4 Replacement ProceduresInstalling the LAN jack Replacement Procedures LAN jackLAN jack Removing the LAN jackRGB harness holder RGB harness holder/RGB board/Modem jackRemoving the RGB harness holder/RGB board/Modem jack 35 Removing the modem jack Modem jack Glass tape PJ300136 Removing the RGB board RGB board RGB cable PJ5620Installing the RGB harness holder/RGB board/Modem jack 19 Fan 19 Fan4 Replacement ProceduresRemoving the Fan Fan cable PJ8770Installing the Fan Replacement Procedures 19 FanCooling fin/CPU Cooling fin/CPU Replacement ProceduresRemoving the Cooling fin/CPU CPU holderCam Replacement Procedures Cooling fin/CPUCooling fin Cam Mark Installing the CPU42 Applying new grease DC-IN jack PJ8800 System board System board/DC-IN jack4 Replacement ProceduresInstalling the System board/DC-IN jack Speaker Replacement Procedures4.22 SpeakerRemoving the Speaker Speaker Speaker holderSpeaker cable Acetate tape Speaker Replacement ProceduresInstalling the Speaker Replacement Procedures Power switch board Power switch boardRemoving the Power switch board Latch Power button holderInstalling the Power switch board Power switch board Replacement ProceduresPower switch cable PJ9610 Power switch board Mask seal Replacement Procedures4.24 LCD unit/FL inverterLCD unit/FL inverter Removing the LCD unit/FL inverter LCD mask LCD unit/FL inverter Replacement Procedures50 Removing the FL inverter FL cable FL inverter HV cable51 Removing the LCD unit Copper tape LCD cable LCD unit Replacement Procedures LCD unit/FL inverter53 Detaching the LCD supports LCD unit/FL inverter4 Replacement ProceduresReplacement Procedures LCD unit/FL inverter Installing the LCD unit/FL inverter Replacement Procedures LCD unit/FL inverter LCD unit/FL inverter Replacement Procedures Replacement Procedures LCD unit/FL inverter 54 Removing the microphone Microphone/Wireless LAN antenna/Bluetooth antennaAcetate tape Wireless LAN antenna Bluetooth antenna Wireless LAN antennaInstall the hinge cap right Hinge Replacement Procedures4.26 HingeRemoving the Hinge LCD cable holderHinge cap Hinge Replacement ProceduresHinge Mask seal M2.5⋅2.8B Flat Head Hinge59 Removing the hinge Hinge M2.5 ⋅6 Tapping M2.5⋅6 TappingInstalling the Hinge Replacement Procedures HingeType Supplier Section Fluorescent Lamp Replacement ProcedureFluorescent Lamp 60 Replacing Samsung fluorescent lamp XGA Replacement Procedure Fluorescent Lamp61 Replacing Samsung fluorescent lamp XGA 63 Replacing Samsung fluorescent lamp XGA 65 Replacing Samsung fluorescent lamp XGA 66 Replacing Samsung fluorescent lamp XGA Replacement Procedure4.27 Fluorescent Lamp67 Replacing Samsung fluorescent lamp XGA 68 Replacing Samsung fluorescent lamp XGA 69 Replacing Samsung fluorescent lamp XGA Fluorescent Lamp4 Replacement Procedure70 Replacing Samsung fluorescent lamp XGA Assembling the 14.1-inch XGA Samsung Fluorescent Lamp Discard the tapes removed Replacing the 14.1-inch SXGA+ Sharp Fluorescent LampProtection cover G Aluminum tape Latch Protection cover S72 Replacing Sharp fluorescent lamp SXGA+ Screw tightening torque 0.1078Nm 1.1kgfcm73 Replacing Sharp fluorescent lamp SXGA+ 74 Replacing Sharp fluorescent lamp SXGA+ Shape side of bezel75 Replacing Sharp fluorescent lamp SXGA+ Lamp cover Screw tightening torque1176N m 1.2kgf cm 77 Replacing Sharp fluorescent lamp SXGA+ Shape side of bezel Latch78 Replacing Sharp fluorescent lamp SXGA+ 79 Replacing Sharp fluorescent lamp SXGA+ 80 Replacing Sharp fluorescent lamp SXGA+ 108 Appendices Appendices Appendix Contents Appendix F Wiring Diagrams Figure B-1 System board FGTSY* layout front Table C-2 Table C-25 Table C-24Table C-27 Table C-28App-viii Appendix a Handling the LCD Module Appendices Precautions for handling the LCD moduleAppendices Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendices Appendices Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendices Appendices Appendix a Handling the LCD Module Appendix B Board Layout Appendices System Board FGTSY* Front ViewMark Number Name Figure B-2 System board FGTSY* layout back System Board FGTSY* Back ViewMAP34 AGP Figure B-3 Sound board FGTSN* layout front/back Sound Board FGTSN* Front and Back ViewMark Number Name Mark Number Name PJ9610 System board interface connector Switch Board FGTSW* Front and Back ViewAppendices Appendix B Board Layout Table B-5 RGB board FGTRG* connectors backRGB Board FGTRG* Front and Back View Appendix C Pin Assignments Appendices Table C-1 SO-DIMM0 connector 200-pin 1/3Pin No Signal Name GND SDQ30R-B2P SDQ29R-B2P SDQ31R-B2P SDQ28R-B2P SDQ35R-B2P Appendices Appendix C Pin Assignments PJ1401 SO-DIMM1 connector 200-pinTable C-2 SO-DIMM1 connector 200-pin 1/3 GND SDQ28R-B2P SDQ31R-B2P SDQ29R-B2P SDQ30R-B2P SCK4-B2N Table C-3 HDD interface connector 44-pin PJ1800 HDD interface connector 44-pinTable C-4 Select bay interface connector 72-pin PJ1801 Select bay interface connector 72-pinTable C-5 PC card interface connector 150-pin 1/3 PJ2100 PC card interface connector 150-pinBCVS2-E3P PJ2200 Mini PCI interface connector 124-pin IS2101 SD card interface connector 12-pinTable C-6 SD card interface connector 12-pin Table C-7 Mini PCI interface connector 124-pin 1/3CBE3-P3N 109 110 111 112 113 Table C-8 Docking interface connector 240-pin 2/4 PJ2300 Docking interface connector 240-pinTable C-8 Docking interface connector 240-pin 1/4 GND NVDSDA-P5P DHSYNC-P5P DVISDA-P5P PE-P5P Table C-9 MDC1 interface connector 30-pin PJ3000 MDC interface connector 30-pin11 PJ3200 Keyboard interface connector 34-pin 10 PJ3001 Modem connector 4-pinTable C-10 Modem connector 4-pin Table C-11 Keyboard interface connector 34-pin14 PJ4100 LAN interface connector 14-pin 12 PJ3201 PAD interface connector 8-pin13 PJ3401 Parallel interface connector 25-pin 16 PJ5500 LCD interface connector 40-pin 15 PJ4200 Ieee 1394 interface connector 4-pinTable C-15 Ieee 1394 interface connector 4-pin Table C-16 LCD interface connector 40-pin18 PJ8810 1st Battery connector 10-pin 17 PJ8800 DC-IN connector 4-pin19 PJ1005 RTC Battery connector 3-pin 20 PJ8770 FAN interface connector 3-pin22 PJ9501 USB harness connector 8-pin 21 PJ9500 SN board interface connector 40-pinTable C-21 SN board interface connector 40-pin Table C-22 USB harness connector 8-pin24 PJ9600 SW board interface connector 8-pin 23 PJ5621 RG board interface connector 20-pinTable C-23 RG board interface connector 20-pin Table C-24 SW board interface connector 8-pinTable C-26 Bluetooth interface connector 20-pin 26 PJ4400 Bluetooth interface connector 20-pinTable C-25 SN board interface connector 40-pin 28 PJ4601 USB1 interface connector 4-pin 27 PJ4600 USB0 interface connector 4-pin29 PJ6001 Internal microphone connector 2-pin 30 PJ6002 External microphone connector 6-pin33 PJ9511 USB harness connector 8-pin 32 PJ6000 Headphone connector 6-pinTable C-32 Headphone connector 6-pin Table C-33 USB harness connector 8-pin36 PJ5501 TV connector 4-pin 35 PJ5620 CRT interface connector 15-pinTable C-34 RG board interface connector 20-pin Interface connector 15-pinTable C-37 SW board interface connector 8-pin SW Board 37 PJ9610 SW board interface connector 8-pinCap Keytop Code set Make Break Appendix D Keyboard Scan/Character Codes AppendicesTable D-1 Scan codes set 1 and set 2 1/4 Caps Lock Enter Shift L No.102 ALT R 122 F11 123 F12 124 PrintSc 126 Pause 202 203 Win 204 App Cap Key Code set Top Cap Key Code set Top Make Break Table D-4 Scan codes with Fn keyKey Shift Code set Top Make Break Table D-6 No.124 key scan codeKey Shift Code set Top Make Appendix E Key LayoutAppendices United Kingdom UK KeyboardUnited States US Keyboard Appendices Appendix E Key Layout Appendix F Wiring diagrams Appendices Parallel Port Wraparound ConnectorRS-232C Wraparound Connector Appendices Appendix F Wiring diagrams LAN Loopback ConnectorRS-232C Cable 9-pin to 9-pin RS-232C Cable 9-pin to 25-pinTools Appendix G Bios rewrite procedures AppendicesRewriting the Bios Appendices Appendix G Bios rewrite procedures Rewriting the EC/KBC Appendix H EC/KBC rewrite procedures AppendicesAppendices Appendix H EC/KBC rewrite procedures Time hours Appendix I ReliabilityAppendicesTable I-1 Mtbf Appendices Appendix I Reliability