Toshiba tecra m2 - page 57

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures

Figure 2-1 Troubleshooting flowchart (1/2)

TECRA M2 Maintenance Manual (960-468) 2-3

Contents

Main Toshiba Personal Computer TECRA M2 Maintenance Manual TOSHIBA CORPORATION Page Preface Page Page Table of Contents Page Page Page Page Page Page Chapter 1 Contents Page 1.1 Features Page Page Page Page Page Page Page Page Page Page Page Page Page 1.3 3.5-inch Floppy Disk Drive (USB External) 1.4 2.5-inch Hard Disk Drive 1.4 2.5-inch Hard Disk Drive 1 Hardware Overview Table 1-2 2.5-inch HDD specifications (2/4) TECRA M2 Maintenance Manual (960-468) 1-17 1 Hardware Overview 1.4 2.5-inch Hard Disk Drive Table 1-2 2.5-inch HDD specifications (3/4) 1-18 TECRA M2 Maintenance Manual (960-468) 1.4 2.5-inch Hard Disk Drive 1 Hardware Overview Table 1-2 2.5-inch HDD specifications (4/4) TECRA M2 Maintenance Manual (960-468) 1-19 1.5 DVD-ROM Drive 1.5 DVD-ROM Drive 1 Hardware Overview Table 1-3 DVD-ROM drive specifications (2/2) TECRA M2 Maintenance Manual (960-468) 1-21 1.6 CD-RW/DVD-ROM Drive 1.6 CD-RW/DVD-ROM Drive 1 Hardware Overview Table 1-4 CD-RW/DVD-ROM drive specifications (2/2) TECRA M2 Maintenance Manual (960-468) 1-23 1.7 DVDR/RW Drive 1.8 DVD Multi (DVD-R/-RW/-RAM) Drive 1-26 TECRA M2 Maintenance Manual (960-468) 1.9 Keyboard 1.10 TFT Color Display Page 1.11 Power Supply 1.11 Power Supply 1 Hardware Overview Table 1-9 Power supply output rating TECRA M2 Maintenance Manual (960-468) 1-31 1.12 Batteries Page Page Page Page Chapter 2 Contents Page Page Page 2.1 Troubleshooting 2.2 Troubleshooting Flowchart Page Page Page 2.3 Power Supply Troubleshooting Page 1st Battery 2-8 TECRA M2 Maintenance Manual (960-468) 2nd Battery Page Page Page Page Page Page Page 2.4 System Board Troubleshooting Page Page Page 2-20 TECRA M2 Maintenance Manual (960-468) TECRA M2 Maintenance Manual (960-468) 2-21 2-22 TECRA M2 Maintenance Manual (960-468) TECRA M2 Maintenance Manual (960-468) 2-23 2-24 TECRA M2 Maintenance Manual (960-468) TECRA M2 Maintenance Manual (960-468) 2-25 2-26 TECRA M2 Maintenance Manual (960-468) Page Page 2.5 FDD Troubleshooting Page Page 2.6 HDD Troubleshooting Page Page Page Page 2.7 Keyboard and Touch pad Troubleshooting Page Page 2.8 Display Troubleshooting Page 2.9 Optical drive Troubleshooting Page 2.10 Modem Troubleshooting Page 2.11 LAN Troubleshooting 2.12 Bluetooth Troubleshooting Page Page 2.13 Wireless LAN Troubleshooting Page Page 2.14 Sound Troubleshooting Page Page 2.15 SD Card Slot Troubleshooting Page Page Chapter 3 Contents Page 3.1 The Diagnostic Test Page 3.2 Executing the Diagnostic Test Page Page Page Page 3 Tests and Diagnostics 3.3 Subtest Names 3.3 Subtest Names 3-8 TECRA M2 Maintenance Manual (960-468) 3.3 Subtest Names 3 Tests and Diagnostics Table 3-1 Subtest names (2/3) TECRA M2 Maintenance Manual (960-468) 3-9 3 Tests and Diagnostics 3.3 Subtest Names Table 3-1 Subtest names (3/3) 3-10 TECRA M2 Maintenance Manual (960-468) 3.4 System Test Page Page 3.5 Memory Test 3.6 Keyboard Test Page Page 3.7 Display Test Page Page Page 3.8 Floppy Disk Test Page 3.9 Printer Test Page 3.10 Async Test Page 3.11 Hard Disk Test Page Page 3.12 Real Timer Test Page 3.13 NDP Test 3.14 Expansion Test 3.15 CD-ROM/DVD-ROM Test 3.16 Wireless LAN Test (Cisco) Page Page Page Page 3.17 Wireless LAN Test (Atheros) Page Page 3.18 Wireless LAN Test (Calexico) 3.19 Sound/Modem/LAN Test Page Page Page Page 3.20 IEEE1394 Test 3.21 Bluetooth Test Page When the BD_ADD is not normal, the messages are shown in the table below: TECRA M2 Maintenance Manual (960-468) 3-53 3-54 TECRA M2 Maintenance Manual (960-468) Page 3-56 TECRA M2 Maintenance Manual (960-468) TECRA M2 Maintenance Manual (960-468) 3-57 3-58 TECRA M2 Maintenance Manual (960-468) TECRA M2 Maintenance Manual (960-468) 3-59 3 Tests and Diagnostics 3.21 Bluetooth Test Table 3-4 Common error code 3-60 TECRA M2 Maintenance Manual (960-468) 3.22 Error Code and Error Status Names 3 Tests and Diagnostics 3.22 Error Code and Error Status Names TECRA M2 Maintenance Manual (960-468) 3-62 TECRA M2 Maintenance Manual (960-468) TECRA M2 Maintenance Manual (960-468) 3.23 Hard Disk Test Detail Status 3.23 Hard Disk Test Detail Status 3 Tests and Diagnostics Table 3-7 Error register contents TECRA M2 Maintenance Manual (960-468) 3-65 3.24 Head Cleaning 3.25 Log Utilities XXXXX ERRORS 3.26 Running Test 3.27 Floppy Disk Drive Utilities Page Page Page Page 3.28 System Configuration Press Enter to return to the DIAGNOSTIC MENU. 3.29 SETUP Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 3.30 Repair Initial Config Set 3.31 Thermal Radiation Control Test Page Page Chapter 4 Contents Page Page Page 4.1 General Page Page Page Page Page Page 4.2 Battery pack Page 4.3 PC card 4.4 SD card 4.5 HDD Page Page Page 4.6 Expansion memory Page Page 4.7 Slim select bay module Page Page 4.8 Keyboard Page Page Page Page Page 4.9 Modem Daughter Card (MDC) Page 4.10 RTC battery Page 4.11 Cover/Touch pad Page Page Page Page Page 4.12 Memory module Page 4.13 Wireless LAN board Page 4.14 Bluetooth module Page 4.15 Display assembly Page Page Page Page 4.16 Sound board Page Page 4.17 LAN jack 4.18 RGB harness holder/RGB board/Modem jack Page Page Page 4.19 Fan Page 4.20 Cooling fin/CPU Page Page Page 4.21 System board/DC-IN jack 4.22 Speaker Page 4.23 Power switch board Page 4.24 LCD unit/FL inverter Page Page Page Page Page Page Page Page Page Page 4.25 Microphone/Wireless LAN antenna/Bluetooth antenna Page Page 4.26 Hinge Page Page Page Page 4.27 Fluorescent Lamp Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix Contents Page Page Page Page Page Appendix A Handling the LCD Module Precautions for handling the LCD module Page Page Page Page Page Appendix B Board Layout Appendices Appendix B Board Layout TECRA M2 Maintenance Manual (960-468) B-1 B.1 System Board (FGTSY*) Front View Figure B-1 System board (FGTSY*) layout (front) Appendices Appendix B Board Layout Table B-1 System board (FGTSY*) ICs and connectors (front) B-2 TECRA M2 Maintenance Manual (960-468) B.2 System Board (FGTSY*) Back View Page B.3 Sound Board (FGTSN*) Front and Back View Page B.4 Switch Board (FGTSW*) Front and Back View B.5 RGB Board (FGTRG*) Front and Back View Appendix C Pin Assignments Appendices Appendix C Pin Assignments TECRA M2 Maintenance Manual (960-468) System board C.1 PJ1400 SO-DIMM0 connector (200-pin) Table C-1 SO-DIMM0 connector (200-pin) (1/3) Appendices Appendix C Pin Assignments Table C-1 SO-DIMM0 connector (200-pin) (2/3) Appendix C Pin Assignments Appendices Table C-1 SO-DIMM0 connector (200-pin) (3/3) TECRA M2 Maintenance Manual (960-468) Appendices Appendix C Pin Assignments C.2 PJ1401 SO-DIMM1 connector (200-pin) Table C-2 SO-DIMM1 connector (200-pin) (1/3) Appendix C Pin Assignments Appendices Table C-2 SO-DIMM1 connector (200-pin) (2/3) TECRA M2 Maintenance Manual (960-468) Appendices Appendix C Pin Assignments Table C-2 SO-DIMM1 connector (200-pin) (3/3) Appendix C Pin Assignments Appendices C.3 PJ1800 HDD interface connector (44-pin) TECRA M2 Maintenance Manual (960-468) Table C-3 HDD interface connector (44-pin) Appendices Appendix C Pin Assignments C.4 PJ1801 Select bay interface connector (72-pin) Table C-4 Select bay interface connector (72-pin) Appendix C Pin Assignments Appendices C.5 PJ2100 PC card interface connector (150-pin) TECRA M2 Maintenance Manual (960-468) Table C-5 PC card interface connector (150-pin) (1/3) Page Appendix C Pin Assignments Appendices Table C-5 PC card interface connector (150-pin) (3/3) C.6 IS2101 SD card interface connector (12-pin) TECRA M2 Maintenance Manual (960-468) Table C-6 SD card interface connector (12-pin) C.7 PJ2200 Mini PCI interface connector (124-pin) Appendices Appendix C Pin Assignments Table C-7 Mini PCI interface connector (124-pin) (2/3) Page Appendices Appendix C Pin Assignments C.8 PJ2300 Docking interface connector (240-pin) Table C-8 Docking interface connector (240-pin) (1/4) Table C-8 Docking interface connector (240-pin) (2/4) TECRA M2 Maintenance Manual (960-468) Appendices Appendix C Pin Assignments Table C-8 Docking interface connector (240-pin) (3/4) Appendix C Pin Assignments Appendices Table C-8 Docking interface connector (240-pin) (4/4) TECRA M2 Maintenance Manual (960-468) C.9 PJ3000 MDC interface connector (30-pin) Table C-9 MDC1 interface connector (30-pin) Appendices Appendix C Pin Assignments C.10 PJ3001 Modem connector (4-pin) Table C-10 Modem connector (4-pin) C.11 PJ3200 Keyboard interface connector (34-pin) Table C-11 Keyboard interface connector (34-pin) Appendix C Pin Assignments Appendices C.12 PJ3201 PAD interface connector (8-pin) TECRA M2 Maintenance Manual (960-468) Table C-12 PAD interface connector (8-pin) C.14 PJ4100 LAN interface connector (14-pin) C.15 PJ4200 IEEE 1394 interface connector (4-pin) Table C-15 IEEE 1394 interface connector (4-pin) C.16 PJ5500 LCD interface connector (40-pin) Table C-16 LCD interface connector (40-pin) Appendix C Pin Assignments Appendices C.17 PJ8800 DC-IN connector (4-pin) Table C-17 DC-IN connector (4-pin) C.18 PJ8810 1st Battery connector (10-pin) Table C-18 1st Battery connector (10-pin) C.19 PJ1005 RTC Battery connector (3-pin) C.21 PJ9500 SN board interface connector (40-pin) Table C-21 SN board interface connector (40-pin) C.22 PJ9501 USB harness connector (8-pin) Table C-22 USB harness connector (8-pin) Appendix C Pin Assignments Appendices C.23 PJ5621 RG board interface connector (20-pin) TECRA M2 Maintenance Manual (960-468) Table C-23 RG board interface connector (20-pin) C.24 PJ9600 SW board interface connector (8-pin) SN Board C.25 PJ9510 SN board interface connector (40-pin) Table C-25 SN board interface connector (40-pin) C.26 PJ4400 Bluetooth interface connector (20-pin) Table C-26 Bluetooth interface connector (20-pin) C.27 PJ4600 USB0 interface connector (4-pin) C.28 PJ4601 USB1 interface connector (4-pin) C.31 PJ3202 Speaker connector (4-pin) C.29 PJ6001 Internal microphone connector (2-pin) C.30 PJ6002 External microphone connector (6-pin) C.32 PJ6000 Headphone connector (6-pin) C.33 PJ9511 USB harness connector (8-pin) Appendix C Pin Assignments Appendices RG Board C.34 PJ5622 RG board interface connector (20-pin) TECRA M2 Maintenance Manual (960-468) Table C-34 RG board interface connector (20-pin) C.35 PJ5620 CRT interface connector (15-pin) Page Appendix D Keyboard Scan/Character Codes Appendices Appendix D Keyboard Scan/Character Codes TECRA M2 Maintenance Manual (960-468) D-1 Table D-1 Scan codes (set 1 and set 2) (1/4) D-2 TECRA M2 Maintenance Manual (960-468) TECRA M2 Maintenance Manual (960-468) D-3 Page Page Appendices Appendix D Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode Table D-4 Scan codes with Fn key D-6 TECRA M2 Maintenance Manual (960-468) Appendix D Keyboard Scan/Character Codes Appendices Table D-5 Scan codes in overlay mode Table D-6 No.124 key scan code TECRA M2 Maintenance Manual (960-468) D-7 Page Appendix E Key Layout Page Appendix F Wiring diagrams F.3 RS-232C Cable (9-pin to 9-pin) F.4 RS-232C Cable (9-pin to 25-pin) F.5 LAN Loopback Connector Appendix G BIOS rewrite procedures Page Appendix H EC/KBC rewrite procedures