NETGEAR EVA9100 user manual Troubleshooting Tips, Connecting to the Digital Entertainer Express

Digital Entertainer Express EVA9100 User Manual

Note: Following a firmware update, you may need to reload your media library into the Digital Entertainer Express from the backup location.

•System Information. See “System Information” on page 5-7.

•Restart. Restart the Digital Entertainer Express.

Troubleshooting Tips

Here are some tips for correcting simple problems that might prevent you from connecting to the Digital Entertainer Express.

Table 6-1. Connecting to the Digital Entertainer Express

Problem	Solution
I turned on my Digital Entertainer	• Check all cables to make sure that they are connected correctly, and
Express for the first time, but I do	be sure that you are using the correct input on your TV.
not see anything on the screen.	• Check that your TV's input selector (sometimes called TV/Video
	button) is set to the correct input.
	• If you still do not see anything, press TV Mode on the remote control
	to change the video mode. Make sure to pause for 3 seconds
	between button presses to allow the Digital Entertainer Express to
	change video modes.
The Digital Entertainer Express	Check the LED on the front panel of the Digital Entertainer Express to
does not respond to the remote	make sure that the power is on.
control.	Make sure that the television is turned on.
	The LED on the remote control should flash when you push a button.
	• If the LED does not flash, and the batteries are working, then the
	remote might be faulty.
	• If the LED does flash, reset the Digital Entertainer Express.
	• Press the	DE button on the remote and try again.
The Digital Entertainer Express	• Use the Configuration Wizard, and check the settings. On the
does not find my network.	Windows Start menu, select All Programs> NETGEAR Digital
	Entertainer for Windows > Configuration Wizard.
	• For wireless networks, see the User Manual for your Wi-Fi USB
	Adapter (sold separately).

Maintenance and Troubleshooting 6-5

v1.0, October 2009