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| Troubleshooting – Parts Replacement | |
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Display message | Meaning | Corrective action |
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Load Is No Longer | The load previously exceeded the | No corrective action necessary. |
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Above Alarm Threshold. | alarm threshold and the situation has |
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| been corrected either because the load |
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| decreased or the threshold was |
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| increased. |
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Load Power Is Above | The load has exceeded the user- | Option 1: Use the display interface to |
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Alarm Limit. | specified load alarm threshold. | raise the alarm threshold. |
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| Option 2: Reduce the load. |
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Mains Not Available. | The frequency or voltage is out of | Correct the input voltage to provide |
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Input Freq/Volt Out of | acceptable range for normal | acceptable voltage or frequency. |
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Range. | operation. |
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Min Runtime Restored. | The system runtime dropped below | No corrective action necessary. |
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| the configured minimum and has |
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| been restored. Additional Battery |
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| Modules were installed, the existing |
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| Battery Modules were recharged, the |
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| load was reduced, or the threshold |
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| was decreased. |
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No Batteries Are | No battery power is available. | Check that batteries are inserted |
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Connected. |
| properly. |
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Number of Battery | One or more battery modules were | No corrective action necessary. |
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Modules Decreased. | removed. |
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Number of Battery | One or more battery modules were | No corrective action necessary. |
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Modules Increased. | added. |
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Replace Batt(s). | One or more Battery Modules need | Refer to Module Replacement section |
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| replacement (only applicable with | for procedures. |
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| internal batteries). |
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Runtime Is Below Alarm | The predicted runtime is lower than | Option 1: Allow the battery modules |
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Threshold. | the | to recharge. |
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| alarm threshold. Either the battery | Option 2: If possible, increase the |
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| capacity has decreased, or the load | number of battery modules. |
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| has increased. | Option 3: Reduce load. |
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| Option 4: Decrease alarm threshold. |
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| Contact APC Customer Support. |
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| See rear cover. |
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Site Wiring Fault. | Wrong phase rotation on the input | An electrician should check that the |
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| side. The UPS will continue to supply | UPS has been wired properly. |
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| conditioned power, but bypass is |
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| unavailable. |
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Shutdown Due To Low | The UPS was in Battery Operation | No corrective action necessary. |
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Battery. | and shut down the load when no more | Note: If the problem reoccurs, con- |
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| battery power was available. | sider increasing the battery capacity. |
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Static Bypass Switch | The Static Bypass Switch has failed. | Contact APC Customer Support. See |
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Fault. |
| rear cover. |
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