Troubleshooting | Toshiba MW20F12, MW24F12 manual

Others

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

	SYMPTOMS	CAUSE	POSSIBLE SOLUTIONS	PAGE

	POWER

	No power.	The AC power cord is not connected.	Connect the AC power cord to the AC	5
	No power.		outlet.	5
			outlet.

	Although the power is on, the	Cassette or disc is not inserted.	Insert a video cassette or disc.	33, 44
	unit does not operate.	The TIMER REC button is pressed.	Press the TIMER REC button to cancel	40
			timer recording.

	TV BROADCAST RECEPTION

		TV station experiencing problems.	Try another channel.	23
		Picture control is not adjusted.	Check picture control adjustments.	31
	Poor or no picture.	Possible local interference.	Check for source of reception distur-	62
	Poor or no picture.		bance.


		Antenna (CABLE) connector is not	Check CABLE connection or VHF/UHF	13, 14
		connected or possible local interference.	antenna, reposition or rotate antenna.	13, 14
		connected or possible local interference.	antenna, reposition or rotate antenna.
		TV station experiencing problems.	Try another channel.	23
		Picture control is not adjusted.	Check picture control adjustments.	31
	Poor or no color.	Possible local interference.	Check for source of reception distur-	62
	Poor or no color.		bance.	62
			bance.
		Antenna (CABLE) connector is not	Check CABLE connection or VHF/UHF	13, 14
		connected or possible local interference.	antenna, reposition or rotate antenna.	13, 14
		connected or possible local interference.	antenna, reposition or rotate antenna.

		TV station experiencing problems.	Try another channel.	23

	Picture wobbles or drifts.	Antenna (CABLE) connector is not	Check CABLE connection or VHF/UHF	13, 14
	Picture wobbles or drifts.	connected or possible local interference.	antenna, reposition or rotate antenna.	13, 14
		connected or possible local interference.	antenna, reposition or rotate antenna.
		Cable TV channel is scrambled.	Try another channel.	23
		CABLE connector is not connected.	Check all CABLE connections.	14
	No CATV reception.	TV/CABLE selection is set to the TV	Set the selection to the CABLE	26
	No CATV reception.	position.	position.	26
		position.	position.
		Cable TV service interrupted.	Contact your Cable TV company.	14
	No reception above	TV/CABLE selection is not set to the	Make sure selection is in the	26
	No reception above	appropriate position.	appropriate position.	26
	channel 13.	appropriate position.	appropriate position.
	channel 13.	UHF antenna is not connected.	Check UHF antenna.	13
		UHF antenna is not connected.	Check UHF antenna.	13
		TV station experiencing problems.	Try another channel.	23
		Antenna (CABLE) connector is not	Check CABLE connection or VHF/UHF	13, 14
		connected or possible local interference.	antenna, reposition or rotate antenna.	13, 14
		connected or possible local interference.	antenna, reposition or rotate antenna.
	Poor or no sound.	Possible local interference.	Check for source of reception distur-	62
			bance.	62
			bance.
		The MUTE button is pressed.	Press the MUTE button to cancel mute	24
			function.	24
			function.
	TV shuts off.	TV station stopped broadcasting.	Tune new channel.	23
	TV shuts off.	Sleep timer is set.	Set Sleep Timer to “0”.	24
		Sleep timer is set.	Set Sleep Timer to “0”.	24
		TV station experiencing problems or	Try another channel.	23
		program tuned is not closed captions.		23
		program tuned is not closed captions.
	Closed caption is not	TV signal is weak.	Check CABLE connection of VHF/UHF	13, 14
	activated.		antenna, reposition or rotate antenna.	13, 14
	activated.		antenna, reposition or rotate antenna.

		The CLOSED CAPTION button is not	Press the CLOSED CAPTION button	25
		pressed.	to turn on the closed caption.	25
		pressed.	to turn on the closed caption.

60

5W50101A [E]p59-63

60

2/22/06, 6:43 PM

Image 60

Toshiba MW20F12, MW24F12 owner manual Troubleshooting, Symptoms Cause Possible Solutions Power

Contents

MW20F12 MW24F12 Dear Customer Introduction Important Safeguards Important Safeguards Power source Rating sheet and the safety cautionLocation of the required Marking Introduction Precautions Do not use the unit when moisture condensation may occurMoisture condensation occurs during the following cases On cleaning discs Structure of disc contentsOn handling discs On storing discs On Video CDs Playable discsDVD Contents Identification of controls Front panelSee the page in for details Illustration of MW20F12 Remote control DVD Menu button Inserting batteries Operation Antenna connections ConnectionsConnections Antenna Cable TV connections ConverterDescrambler Converter Descrambler Connecting to optional equipment Connecting to a camcorderConnecting to an audio system LINE1 LINE2 Connecting to an amplifier equipped with a DTS decoder Dolby DigitalDolby Surround Pro Logic Digital Theater Systems DTS MPEG2 sound Channel digital stereo Starting setup Starting setupBasic setup Enter Clock setting Auto clock settingAuto clock adjustment To set auto clock to OFF To set standard time GMT Greenwich Mean Time Manual clock setting SetupTo make corrections any time during the process Basic Setting the language While watching TVWhile operating a tape VCR operation TV operation TV operationTV operation Headphones Channel UP/DOWNChannel Return Mute What is Closed CAPTIONING? Closed captionsClosed captions On TV Picture Display Automatic memory tuning To memorize channelsTV/CABLE selection To ADD/DELETE channels Setting the V-Chip To register password To change passwordCancel If you put a wrong number, press To set the V-Chip OFFTV-Y TV-G To set the on timer To set the on timerPress MENU. Press or to select Option To set the off timer To set the off timerTo cancel the OFF Timer function To confirm the ON/OFF Timer Picture control adjustment Adjusting the picture preference Picture control adjustmentAdjusting the picture preference Mode Picture quality Sound control adjustment Listening to stereo soundListening to SAP Second Audio Program To select desired sound Loading and unloading a cassette tape LoadingUnloading To prevent accidental erasure Cassette tape playback PlaybackRewind or forward the tape Special playback Repeat playback Using the real time tape counter Convenient functionPress MENU, then press or to select option Be repeated endlessly Zero return function Video head cleaning Video head cleaningPress Display Video head clogging Recording a TV program Recording a TV programTo stop recording To stop recording temporarily One-touch Timer Recording OTR One-touch timer recording OTRTo cancel OTR Set TV or Cable option to the appropriate Position Timer recording Timer recordingExample Speed as in step Then press Enter To set daily/weekly timer To confirm the settingsTo cancel a program If the programs overlap another Duplicating a video tape Duplicating a video tapeOther functions VCR Connection with second video recorder Recording a DVD/CD disc Duplicating a DVD or CD discOther functions VCR Playing a disc Vcdcd Basic playbackBasic playback DVD To pause playback still mode To remove the disc To obtain a higher quality pictureIcons on the heading bar show the playable discs for Play VCD Playing in fast reverse or fast forward directions Vcddvd Playing frame by frameVcddvd Playing in slow-motion VCD Locating a chapter or track DVD Zooming VCD Locating desired sceneAdvanced playback DVD Repeat playback/A-B Repeat playback VCD Repeat playbackVCD A-B Repeat playback Program playback/Random playback Program playbackVCD Random playback Changing angles/Title selection/DVD menu Changing anglesTitle selection DVD menu Changing soundtrack language Subtitles Changing soundtrack language SubtitlesLanguage is selected Case of Video CD playback Disc status/To turn off the PBC VCD Disc statusVCD To turn off the PBC VCD with PBC Customizing the function settings VCD Setting procedureFunction setup DVD Function setup DVD Setting details Menu, Subtitle, Audio English, Francais, EspanolOther Original Audio Picture Mode DRC Parental control setting If you forget the passwordTo change the parental level Playback will commence if the entered password was correct Temporary disabling of rating level by DVD discDVD Temporary disabling of rating level by DVD disc Load a DVD disc and press Play or OPEN/ Close on the unit Language code list OthersOthers Troubleshooting Symptoms Cause Possible Solutions Power Memory playback, etc Proper progress of the contents Function is prohibited with the unit or Disc Reception disturbances Ignition Specifications Supplied accessoriesMW20F12 MW24F12 General Input/Output Limited United States Warranty How to Obtain Warranty Service Your Responsibility Memo 5W50101A Ep64-Back 23/06, 200 PM J5W50101A SH06/03 N