GE PP945 Diagnostics and Service Information, Tri Tri, HotHotHot, Unit, Heat, Ring, Stays, Dead

Models: PP975 PP945

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Diagnostics and Service Information

Diagnostics and Service Information

Component Quick Reference Troubleshooting

No

 

Tri Tri

HotHotHot

 

 

 

Unit

 

Non

 

 

 

 

 

 

 

 

- -

 

 

 

 

 

 

 

Elements

 

 

 

 

 

 

 

RingRing

 

 

 

 

 

 

Heat

Tri

 

 

 

LightLightLight

 

 

 

Totally

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

Ring

 

12,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Heat

Element

 

Stays

 

 

 

 

 

No

 

 

9,

 

 

Dead

 

 

 

 

InoperativeInoperative

 

 

 

Any

-

 

 

 

 

or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Element

 

6

 

On

 

 

 

 

 

 

 

 

 

 

-

 

 

-

 

 

 

Element

 

 

 

in

 

 

 

 

 

 

 

 

.

 

 

Glass

 

 

 

 

DisplayInoperative

at

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-

 

 

 

Selection

Glass

 

 

 

 

 

 

 

Inoperative

Start

 

Cool

 

 

 

 

Keys

 

 

 

 

 

 

 

 

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

Hot

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

up

 

 

 

 

 

 

Function

Inoperative

 

 

 

 

 

 

 

 

 

 

 

 

Supply Voltage

Wiring

RPSM

Touch Board

DRM

Element

DEAD UNIT: Turn off circuit breaker, wait 30 seconds, and turn circuit breaker on. Proceed to tests below.

DISPLAY CHECK: Turn burner on Level 8. All segments should light. Set 4 burners to 1, 2, 5, and 8. Check for proper digit displays. When power is first applied, all the segments light in a sequence. Check for a consistent pattern, none missing or doubled up.

VERSION DISPLAY: When the power is first applied, after the display test sequence, the 4-digit version number of the touch board is momentarily shown in the display.

TOUCH KEYS IN GENERAL: Keys should respond to a grounded surface on the glass of 0.350-inch diameter, which is the model for a finger. Keys should not respond to a grounded surface less than 0.130-inch diameter. Water, etc., on the keys may cause them to not respond correctly because of unwanted ground coupling. However, the OFF function will respond regardless of contamination. If the contamination is severe enough to completely prevent touch key response, supervisory functions will turn off the burner. Removing the contamination should restore proper key operation. After cleaning the keypad glass (ensure the keypad is clean and dry), wait 30 - 60 seconds for keypad sensitivity to stabilize. A gap or moisture between the touch board and glass will affect touch key performance. If this occurs, the glass assembly should be replaced.

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GE PP945, PP975 Diagnostics and Service Information, Tri Tri, HotHotHot, Unit, Heat, Ring, Stays, Dead, Keys, Function