Troubleshooting Before calling for assistance
please check the chart below for problems you can fix. It could
save you the cost of a service call.
Dishwasher problems
PROBLEM
Dishwasher does
not run or stops
durlng a cycle
CHECK THE FOLLOWING
Is the door tightly closed and securely latched?
Has the cycle been set correctly?
Has a household fuse or circuit breaker blown or tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Dishwasher
runs too long
Dishwasher
will not fill
Water remains
in dishwasher
Cycle times depend on the temperature of the water entering the
dishwasher. Cooler water results in longer cycle times.
Is overfill protector stuck in “up” position? Overfill protector should
move up and down freely. Press down to release.
Allow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the
manufacturer’s cleaning instructions.
Detergent remains
Has the cycle completed?
in covered section
of dispenser
Is the detergent fresh and dry without lumps?
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Dishes not as dry
Is the rinse agent dispenser empty? Using a rinse agent greatly
as you expected
improves drying.
Do not use Air Dry option on the next load.
Grinding, grating,
Has a hard object entered the POWER CLEANTM module?
crunching, or
The sound should stop when the object is ground up.
buzzing sounds
White residue
Is too much detergent being used? See the “Using the detergent
appears on front
dispenser” section.
of access panel
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.
Control panel does
Is the control panel Lock Out feature on?
not respond when
pads are pressed
Is the door tightly closed and securely latched?
Dishwasher drains
Did you accidentally press the Cancel/Drain pad twice? Press
after turning off
Cancel/Drain pad again to stop draining.
indicators
Dishwasher will
Is the bottom rack in backwards? The rack bumpers must face the
not close
dishwasher door.
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