6-4Compaq 3000 Series UPS Operation and Reference Guide

Table 6-2

Troubleshooting Guide (After Start) continued

Symptom

 

Possible Cause

 

Suggested Action

UPS

 

Utility power variations

 

The utility voltage is frequently

frequently

 

 

 

outside the UPS operating range.

switches

 

 

 

Update the configuration.

between

 

 

 

 

utility and

 

 

 

 

battery power

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact a qualified electrician to

 

 

 

 

make sure that utility power is

 

 

 

 

suitable for the UPS.

 

 

 

 

 

LED 11 is red

 

Protected devices are exceeding

 

Remove one or more devices to

(Load Level)

 

the UPS power rating

 

reduce the power requirements.

 

 

 

 

 

 

 

(UPS may switch from utility to

 

Make sure that the devices are

 

 

battery power)

 

not defective.

 

 

 

 

 

LED 9 is red

 

Low battery voltage

 

If the UPS is supplying battery

(Battery

 

 

 

power, save current work and

Charge)

 

 

 

shut down the system. Allow the

 

 

 

 

batteries to charge.

 

 

 

 

 

 

 

 

 

If the UPS is supplying utility

 

 

 

 

power, no user intervention is

 

 

 

 

required. Allow the batteries to

 

 

 

 

charge.

 

 

 

 

 

Insufficient

 

Battery service required

 

Allow batteries to charge for 24

warning of

 

 

 

hours, then initiate self-test. If

low batteries

 

 

 

LED 10 is red, replace batteries.

 

 

 

 

 

 

 

Shutdown Delay configuration

 

Update the Shutdown Delay

 

 

inappropriate

 

from 5-seconds to 3-minutes.

 

 

 

 

 

 

 

 

 

Use Compaq Power

 

 

 

 

Management Software to specify

 

 

 

 

a suitable delay.

 

 

 

 

 

 

 

 

 

continued

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Image 72
Compaq 3000 Series manual Troubleshooting Guide After Start