Troubleshooting | Compaq 3000 Series guide

Chapter 6

Troubleshooting

This chapter provides information on the following topics:

■Troubleshooting problems that occur during UPS start

■Troubleshooting problems that occur after start

■Repairing the UPS

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Compaq 3000 Series manual Troubleshooting

Contents

3000SeriesUPS Page Contents Iv Compaq 3000 Series UPS Operation and Reference Guide Installation Appendix a Vi Compaq 3000 Series UPS Operation and Reference Guide Appendix C Text Conventions About This Guide Symbols in Text Symbols on EquipmentViii Compaq 3000 Series UPS Operation and Reference Guide About This Guide Precautions Rack Stability Getting HelpCompaq 3000 Series UPS Operation and Reference Guide Compaq Website Compaq Authorized Reseller Compaq Technical Support Overview Front Panels Compaq 3000 Series UPS ModelsSeries UPS Models 2Compaq 3000 Series UPS Operation and Reference Guide Overview Rear Panels 4Compaq 3000 Series UPS Operation and Reference Guide Communications port 6Compaq 3000 Series UPS Operation and Reference Guide Standard UPS Features Communications Port Power Management Software Compaq Power Management Software Hardware Option Cards8Compaq 3000 Series UPS Operation and Reference Guide Compaq Scalable UPS Card Compaq Multi-Server UPS Card Remote Emergency Power Off Repo Port Compaq SNMP-EN Internal Adapter10Compaq 3000 Series UPS Operation and Reference Guide $25,000 Computer Load Protection Guarantee Pre-Failure Battery WarrantyWarranties Installation Installation Requirements Items not supplied with the UPS kitItems supplied with the UPS kit Before Starting the UPS Installation Rack Mounting the UPS Connecting the Remote Emergency Power Off Connecting to the Communications Port Removing the connector block Starting the UPS Checking the Battery Recharge Date Label Connecting Devices to the UPS Connecting the UPS to Utility Power Front panel LED display and controls Powering up the UPS Check the front panel LED display Completing the Installation Installation is Now Complete Placing the UPS in Operate mode Operation Operate Mode Standby ModeConfigure Mode Modes of Operation Sleep Mode Front Panel ControlsOperation 4Compaq 3000 Series UPS Operation and Reference Guide Front Panel Indicators Front Panel LEDs Standby and Operate ModesAC Input LEDs Site Wiring Fault LED Battery Charge LEDsBattery Service LED Load Level LEDs Communication LEDOn LED Overcurrent Protection Overcurrent Protection Placing the UPS in Operate Mode Standby mode controls Returning to Standby Mode Initiating a Self-test Silencing an Audio Alarm Audio AlarmAudio Alarm Conditions 12Compaq 3000 Series UPS Operation and Reference Guide Operation Configuration Configure mode controls On LED LED On button Placing the UPS in Configure Mode Configuration Configuration Parameters and their LED Indicators Explanation Configuration Parameters/LED Indicators Configuration Parameters/LED Indicators Changing Configuration Parameters Optimizing Battery Life By Matching the Utility Voltage Nominal Configuration Operating Ranges VAC All High Voltage Models Operating Ranges VAC North America and Japanese Models Battery Maintenance 2Compaq 3000 Series Operation and Reference Guide When to Replace Batteries Battery MaintenanceCharging Batteries Obtaining New Batteries Pre-Failure Battery WarrantyReplacing Batteries 4Compaq 3000 Series Operation and Reference Guide To replace batteries with the UPS Operate mode hot-swapping Removing the Battery PackPreparing the UPS To replace batteries with the UPS Off Removing the faceplate 6Compaq 3000 Series Operation and Reference Guide Remove two screws to access the battery pack 8Compaq 3000 Series Operation and Reference Guide Disconnecting the battery pack terminal connections Sliding the battery pack out to reveal the second handle Installing New Batteries 10Compaq 3000 Series Operation and Reference Guide Replacing the battery cable retainer bracket Battery cables Testing New Batteries Care and Storage of Batteries Disposing of Used Batteries12Compaq 3000 Series Operation and Reference Guide Troubleshooting Troubleshooting Guide UPS Start Troubleshooting During Start Troubleshooting After Start Troubleshooting Guide After StartTroubleshooting Troubleshooting Guide After Start Repairing the UPS Federal Communications Commission Notice Regulatory Compliance Notices Class B Equipment Class a Equipment Modifications CablesRegulatory Compliance Notices A-3 European Union Notice Canadian Notice Avis Canadien Regulatory Compliance Notices A-5 Japanese Notice Taiwanese Notice Battery Replacement Notice Electrostatic Discharge Grounding Methods Specifications Input Specifications Physical SpecificationsTable C-1 Physical Specifications 3000 Series UPS Models Table C-2 Input Specifications 3000 Series UPS Models Output Specifications Table C-3 Output Specifications 3000 Series UPS ModelsSpecifications C-3 Output Table C-4 Output Specifications 3000 Series UPS Models Table C-6 Battery Specifications 3000 Series UPS Models Battery SpecificationsSpecifications C-5 Table C-5 Overcurrent Protection Per Model Battery Runtime Specifications C-7 Environmental Specifications Index Numbers and Symbols Compaq 3000 Series UPS Operation and Reference Guide Index Http Index Important Safety Information Important Safety Information x, 2-2,2-3 Compaq 3000 Series UPS Operation and Reference Guide