Troubleshooting 6-3

Troubleshooting After Start

For problems that occur after the UPS has gone through the startup self-test sequence, these suggested actions address possible causes.

Table 6-2

Troubleshooting Guide (After Start)

Symptom

 

Possible Cause

 

Suggested Action

Audio Alarm

 

Alarm condition exists

 

Identify the red LED associated

 

 

 

 

with this alarm condition. Check

 

 

 

 

this troubleshooting guide to

 

 

 

 

determine the cause of the

 

 

 

 

alarm.

 

 

 

 

 

LED 1 is red

 

Utility voltage is too high

 

The utility voltage is higher than

(Input Power)

 

 

 

the UPS operating range. The

 

 

 

 

UPS switches to battery power.

 

 

 

 

If this happens repeatedly,

 

 

 

 

update the configuration.

 

 

 

 

 

 

 

 

 

Contact a qualified electrician to

 

 

 

 

make sure that utility power is

 

 

 

 

suitable for the UPS.

 

 

 

 

 

LED 1 is

 

Alarm may need to be reset

 

The utility voltage has returned

flashing red

 

 

 

within the UPS operating range.

 

 

 

 

Press the TEST/ALARM RESET

 

 

 

 

button.

 

 

 

 

 

LED 4 is red

 

Utility voltage is too low

 

The utility voltage is lower than

(Input Power)

 

 

 

the UPS operating range. The

 

 

 

 

UPS switches to battery power.

 

 

 

 

If this happens repeatedly,

 

 

 

 

update the configuration.

 

 

 

 

 

 

 

 

 

Contact a qualified electrician to

 

 

 

 

make sure that utility power is

 

 

 

 

suitable for the UPS.

 

 

 

 

 

LED 4 is

 

Alarm may need to be reset

 

The utility voltage has returned

flashing red

 

 

 

within the UPS operating range.

 

 

 

 

Press the TEST/ALARM RESET

 

 

 

 

button.

 

 

 

 

 

 

 

 

 

continued

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Compaq 3000 Series manual Troubleshooting After Start, Troubleshooting Guide After Start