T R O U B L E S H O O T I N G

Symptom

Possible reason

Solution

Unit won’t turn on

AC adaptor isn't plugged into

Plug the AC adaptor into a working wall

 

a working wall socket or not

socket and plug the connector into the

 

plugged into the power jack

supply jack on the unit

 

on back of the unit

 

Unit won’t

Unit may require a reset

If unit is plugged in and doesn't respond,

respond

 

try resetting the unit by following these

 

 

steps:

 

 

a) remove iPhone/iPod from dock

 

 

b) unplug unit from power source

 

 

c) wait 3 minutes, then resume use

 

iPhone/iPod is not docked

Remove your iPhone/iPod from the dock

 

properly

and check for obstruction on the

 

 

connectors in the dock and on your

 

 

iPhone/iPod. Then reseat it in the dock.

iPhone/iPod does

iPhone/iPod is not docked

 

not respond to the

properly

 

unit and/or

 

 

iPhone/iPod is

Your iPhone/iPod software is

Upgrade software on your iPhone/iPod via

playing but no

too old

iTunes on your computer

sound comes out

 

 

 

iPhone/iPod is locked up or

Check the volume setting. Make sure your

 

plays but no sound comes out

iPhone/iPod is working properly before

 

 

docking into the unit. Please refer to your

 

 

iPhone/iPod manual for details. See above

 

 

for software upgrade information.

 

 

You may need to reset your iPhone/iPod.

 

 

Refer to your iPhone or iPod user guide for

 

 

details on how to perform a reset.

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iHome iP1IB-033009-1, Studio Series manual Troubleshooting, Symptom Possible reason Solution

iP1IB-033009-1, Studio Series specifications

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