Compaq 3000 Series Pre-Failure Battery Warranty, Obtaining New Batteries, Replacing Batteries

5-4Compaq 3000 Series Operation and Reference Guide

Pre-Failure Battery Warranty

The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible Power System (UPS) units, extends the advantage of a Compaq three-year limited warranty by applying it to the battery before it actually fails.

Specifically, the Pre-Failure Battery Warranty ensures that when customers receive notification from Compaq Power Management Software that the battery may fail, the battery is replaced free of charge under the warranty.

Compaq maintains the highest standards in the industry, as evidenced by the Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is beneficial in at least two significant ways:

■Reduced total cost of ownership

■Reduced downtime

Obtaining New Batteries

Compaq supplies spare battery packs for 3000 Series UPS models. Obtain spare batteries for the UPS when the Battery Service indicator (LED 10) illuminates, meaning that new batteries may be required within 30 to 60 days.

The 3000 Series UPS spare battery kit is part number 295462-001.

IMPORTANT: Compaq recommends that an inventory of spare batteries not be maintained onsite unless a procedure to keep these batteries charged while in storage is implemented.

For information on the Battery Service LED function, see Chapter 3, “Operation.”

Replacing Batteries

There are two options for replacing UPS batteries:

■Powering off the UPS before removing the batteries

■In certain circumstances, hot-swapping the batteries without powering off the UPS

CAUTION: While hot-swapping batteries, there is no protection in the event of a utility power failure.