Pioneer S-DV313, XV-DV313 operating instructions Additional information Troubleshooting, General

13Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

•If the system does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions.

General

Problem	Remedy
The power does not	• Connect the power plug to the wall outlet.
turn on.	• Disconnect the power plug from the outlet, and insert again.
	• Make sure there are no loose strands of speaker wire touching the rear
	panel. This could cause the system to shut off automatically.

No sound is output when a function is selected.

•If you’re using the line input, make sure the component is connected correctly (see Connecting auxiliary components on page 68).

•Press MUTE on the remote control to turn muting off.

•Adjust the VOLUME.

•European model only: If you’re using the TV input, make sure you’ve selected the RCA audio input (see Switching the TV audio input from SCART to RCA on page 71).

No image is output	• Make sure the TV is connected correctly (refer to the Setup Guide).
when playing discs.	• Not applicable to the European model: Reset the video output to
	interlace (see Component Out on page 61).
No sound from	• Refer to Setting the channel levels on page 57 to check the speaker levels.
surround or center	• Check that you haven’t selected the STEREO sound mode (see Listening
speakers.	in surround sound on page 29).
	• Check that the Virtual mode is not on (Using the Advanced Surround
	effects on page 31).
	• Connect the speakers properly (refer to the Setup Guide).
Can’t operate the	• Replace the batteries (refer to the Setup Guide).
remote control.	• Operate within 7 m, 30° of the remote sensor on the front panel (refer to
	the Setup Guide).
	• Remove any obstacles or operate from another position.
	• Avoid exposing the remote sensor on the front panel to direct light.

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