Apple iMac G3 Advice and troubleshooting

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If you don’t find the answer to your problem

on the following pages:

Look in Mac Help.

mIn Mac Help (see page 24), you can find a great deal of troubleshooting

advice, including information to help you solve problems with

mConnecting to the Internet

mUsing software installation and restore discs

mChanging your computer’s settings

mPrinting

mAnd more

mClick the Finder icon in the Dock, then choose Mac Help from the

Help menu. Type a question in the search window (for example,

type “How do I eject a disc?”) and click Ask.

Switching between Mac OS X and Mac OS 9

Your iMac is set to use Mac OS X. Most applications made for Mac OS 9 will

work in the Mac OS X Classic environment. Just open the application as

you normally would. You can also start up your computer using Mac OS 9.

To set your computer to use Mac OS 9:

mChoose System Preferences from the Apple (K) menu in Mac OS X.

mClick the Startup Disk icon to open the Startup Disk pane.

mSelect the Mac OS 9 folder as your startup disk. If the icons are

dimmed, click the padlock icon and enter the password you chose

when you first set up Mac OS X.

mClick Restart.

To set your computer to use Mac OS X again:

mChoose Control Panels from the Apple (K) menu.

mOpen the Startup Disk control panel.

mClick the triangle next to the hard disk that contains your operating

system folders.

mSelect the Mac OS X System as your startup disk.

mClick Restart.

If the computer won’t respond:

First, make sure the mouse and keyboard are connected.

mUnplug and then plug in the connectors and make sure they

are secure.

Then try to cancel what the computer is doing.

mTry to force problem applications to quit. Hold down the Option and

Command (x) keys, then press the Esc key. Select the application and

click Force Quit.

Advice and troubleshooting

Contents

Main Page Your iMac at a glance Your computer has these built-in features: Page Mac OS X basics The Macintosh desktop is your starting place. Page Change the Mac OS to suit your preferences. There are lots of ways to customize Mac OS X. Click the icons in the Dock or toolbar to find and open files and applications. . Page The iMac is your digital hub. Listen to music on your computer or on the go. Use iTunes to create a library of music and make your own CDs. 1. 3. 2. . If your computer has a CD-RW drive, you can create your own music CDs. Create and edit your own movies. Use iMovie to edit video from a digital video camera. 3. 1. 2. With iMovie, you can add music, voiceovers, titles transitions, and more. Search the Internet. If you know the Internet address, you can go there directly. 2. 1. . 3. 2. . Or you can search the Internet with Sherlock. Get more out of the Internet with iTools. iTools is a suite of Internet services integrated into Mac OS X. . Store pictures, movies, documents, and other files remotely. 2. 1. . Send and receive email. Follow these steps to create and send a message. to open the Mail application. 1. . Page Organize, plan, and create using AppleWorks. Use AppleWorks for writing, drawing, making presentations, and more. . 1. To get started using AppleWorks: Keep your iMacs software up-to-date. 1. Page Learn more about using your computer. Look in Mac Help for more information on using your computer. 4. 3. 2. These Apple Web sites will help you get the most out of your computer. . Advice and troubleshooting If you dont find the answer to your problem on the following pages: Switching between Mac OS X and Mac OS 9 If the computer wont respond: Then do this: If you see a flashing question mark during startup: Then do this: If the computer wont turn on or start up: If you cant log into your computer: If your printer wont respond or work correctly: If you cant eject a CD: If you have a problem with a third-party software program: If you have a problem with your Internet connection: If the Apple Pro Mouse isnt responding properly: Install memory and an AirPort Card. For detailed instructions, refer to Mac Help (see page 24). 1. Page Work more comfortably. Keyboard Mouse Chair Computer Avoiding fatigue Safety, cleaning, and power management Safety Cleaning your computer equipment Power supply Power-saving and environmental features ENERG Y ST AR Wheres the fine print?