Canon 970 IS Troubleshooting

191

Troubleshooting

• Camera (p. 191)

• When the power is turned on (p. 192)

• LCD monitor (p. 192)

• Shooting (p. 194)

• Shooting movies (p. 198)

• Playback (p. 199)

• Battery/Battery Charger (p. 199)

• TV monitor output (p. 200)

• Printing with a direct print compatible printer (p. 200)

Camera

Camera will not operate.

Power is not turned on. zPress the ON/OFF button (p.42).

Memory card slot/battery

cover is open.

zConfirm that the Memory card slot/

battery cover is securely closed

(p.11).

Battery charge insufficient

to operate camera

(“Change the battery

pack” message displays).

zInsert a fully charged battery into the

camera (p.10).

zUse the AC Adapter Kit ACK-DC30

(sold separately) (pp.36, 214).

Poor contact between

camera and battery

terminals.

zPolish the terminals with a soft cotton

swab before charging or using the

battery (p.207).

Sounds come from the camera interior.

The camera’s horizontal/

vertical orientation was

changed.

zThe camera’s orientation mechanism

is operating. There is no malfunction.

Troubleshooting

Contents

Main Confirming the Package Contents h a Lets Get Started! Learning More p. 9 Getting Started Table of Contents Advanced Shooting Functions 75 Playback/Erasing 118 Print Settings/Transfer Settings 165 Configuring the Camera 174 Troubleshooting 191 Connecting to a TV 186 Customizing the Camera (My Camera Settings) 188 Page About this Guide Please Read Test Shots Warning Against Copyright Infringement Warranty Limitations Video Format Language Setting Getting Started Page 1. 2. 3. Installing the Battery and Memory Card ab 4. Page Page 2. 3. 4. Setting the Display Language Shooting Still Images 2. 3. 4. ( Mode) 5. To Shoot Images in Focus Viewing Still Images 2. to view. Page Printing 1. 2. 3. 4. 1. 2. Embedding the Date in the Image Data 2. 3. Shooting Movies 2. 3. ( Standard Mode) 4. 5. 6. Viewing Movies 2. 3. Downloading Images to a Computer Items to Prepare System Requirements 1. Preparing to Download Images 2. 3. 4. 1. 2. Downloading Images Using the Camera (Direct Transfer) 1. 2. 3. System Map Supplied with Camera Page Optional Accessories Flash Power Supplies Other Accessories Direct Print Compatible Printers Page Page Components Guide Page Page The Shooting Functions The Playback Functions The Shooting and Playback Functions Using the Control Dial Using the Button Components Guide 45 Turn the mode dial to the mode you wish to use. How to Use the Mode Dial Indicators Using the Clock a b Basic Operations Menus and Settings 1 3 4 5 12 34 2 3 4 5 Information Displayed on the LCD Monitor and Menus Page Page Shooting Mode Histogram Function FUNC. Menu Rec. Menu Page Play Menu Print Menu Set up Menu Print Method 59 My Camera Menu Switching LCD Monitor Display Modes Using the LCD Monitor LCD Monitor Brightness Settings Night Display Commonly Used Shooting Functions Using the Optical Zoom 1 or . Using the Digital Zoom/ Digital Tele-Converter About the Safety Zoom Safety Zoom Factor 3 1 3 Magnified Close-Up Shooting (Digital Macro) 1 2 and shoot. Using the Flash Shooting Close-Ups/Infinity 1 Using the Self-Timer Changing the Delay Time and Number of Shots ( ) 1 70 Approximate Values for Recording Pixels Changing the Recording Pixels (Still Images) 1 Approximate Values for Compression Settings Changing the Compression (Still Images) 1 setting. Setting the Image Stabilizer Function 1 Page Adjusting the ISO Speed Advanced Shooting Functions Shooting Modes for Specific Scenes 1 Page Page Shooting in Manual Mode 1 Continuous Shooting Page Flash Settings Setting the Flash 1 Page Movie Shooting 1 Page Page Changing Movie Recording Pixels/Frame Rates 1 pixels. Movie Recording Pixels and Frame Rates Changing the Shooting Interval (Time Lapse) 1 Shooting Panoramic Images (Stitch Assist) 2 3 4 5 Zooming the AF Frame and Shooting Checking the Focus and Peoples Expressions 1 Checking Focus Right After Shooting (Focus Check) 3 4 1 3 Selecting an AF Frame Mode 1 Face Detect Feature 1 Selecting a Subject to Focus On (Face Select and Track) 1 Shooting Hard-to-Focus Subjects (Focus Lock, AF Lock) Page Locking the Exposure Setting (AE Lock) 1 2 3 4 5 Page Adjusting the Exposure Compensation 1 Switching between Metering Modes 1 Setting the Shutter Speed (Long Shutter Mode) 1 Mode. 2 Adjusting the Tone (White Balance) 1 setting. 2 Page 107 Advanced Shooting Functions You can change the look of an image when it is shot. Shooting in a My Colors Mode 1 2 Shooting with Color Accent Mode Changing the Colors and Shooting 1 mode. 3 4 Shooting with Color Swap Mode 1 3 4 5 Saving Original Images 1 Setting the Display Overlays 1 Categorizing Images Automatically (Auto Category) 1 Registering Settings to the Button 1 Using the Button Playback/Erasing Viewing Magnified Images 1 toward . 2 the image. Viewing Images in Sets of Nine (Index Playback ) 1 toward . Switching between Sets of Nine Images Checking the Focus and Peoples Expressions (Focus Check Display) 2 3 Jumping to Images 1 button. 2 select a search key. 3 Category Selection Methods Organizing Images by Category ( My Category) 1 2 3 5 6 Trimming a Portion of an Image 1 3 Viewing Movies 1 2 Operating the Movie Control Panel Editing Movies 1 2 3 4 Rotating Images in the Display 1 2 Playback with Transition Effects 1 Automated Playback (Slide Shows) 2 3 Transition Effects 1 2 Selecting Images for Playback ( ) 1 2 back. Adjusting the Play Time and Repeat Settings 1 2 Red-Eye Correction Function 1 3 Page Add Correction Frame 1 2 correction frame. 3 1 2 3 Adding Effects with the My Colors Function 1 3 Resizing Images 1 3 Attaching Sound Memos to Images 1 3 Sound Memo Panel Sound-Only Recording (Sound Recorder) 1 Sound Recorder Panel 2 Protecting Images 1 2 3 5 3 4 [All Images] 3 Erasing Images [Select] 1 2 3 4 [Select Range] 5 3 4 [All Images] 3 Registering Functions to the Button 1 Print Settings/Transfer Settings Setting the Print Style Setting the DPOF Print Settings 1 Select a print settings method 1 [Select Images & Qty.] 2 [Select Range] 3 4 2 3 [Select All Images] [Clear All Selections] 2 Setting the DPOF Transfer Settings 1 2 3 Configuring the Camera Power Saving Function 1 Setting the Home/World Time Zones Setting the World Clock 2 3 4 5 Switching to the Destination Time Zone 1 2 Formatting Memory Cards 1 Resetting the File Number 1 File and Folder Numbers Creating a Folder the Next Time You Shoot Creating an Image Destination (Folder) 1 Setting the Day or Time for Automatic Folder Creation 1 Setting the Auto Rotate Function 1 Resetting Settings to Their Default Values 1 Page Page Page Customizing the Camera (My Camera Settings) Changing My Camera Settings 1 Registering My Camera Settings 2 3 4 Troubleshooting Camera Camera will not operate. Sounds come from the camera interior. When the power is turned on Card locked! message appears. The Date/Time menu appears. LCD monitor Nothing displays. The display darkens. Display flickers. A bar of light (purplish red) appears on the LCD monitor. appears. Noise displays./Subjects movements are irregular. Shooting Camera will not record. Image Seen in Viewfinder vs. Recorded Image. Image is blurred or out of focus. Subject in recorded image is too dark. Subject in recorded image is too bright, or image flashes white. Image contains noise. White dots appear on the image. Eyes appear red. Continuous shooting slows down. Recording images to memory card takes a long time. Lens will not retract. Shooting movies The recording time may not display properly or shooting may stop unexpectedly. ! displayed on the LCD monitor in red and shooting automatically stopped. Zoom does not operate. Playback Cannot play back. Images cannot be edited. Movies do not play back correctly. Reading images from memory card is slow. TV monitor output Image is distorted or not showing on TV monitor. Printing with a direct print compatible printer Cannot print List of Messages Page Page Page Appendix Safety Precautions Warnings Equipment Page Battery Others Cautions Equipment Flash Preventing Malfunctions Camera Avoid Strong Magnetic Fields Avoid Condensation Related Problems Battery Page Memory Card Page Using the AC Adapter (Sold Separately) 1 2 3 High-Power Flash HF-DC1 Using an Externally Mounted Flash (Sold Separately) Batteries Camera Body Lens Viewfinder and LCD Monitor Camera Care and Maintenance 218 All data is based on Canons standard testing methods. Subject to change without notice. DIGITAL IXUS 970 IS Specifications Page Page Page Battery Capacity Memory Cards and Estimated Capacities Movie Sound Recorder Data Rates and Recording Durations (Estimated) Image Data Sizes (Estimated) SD Memory Card MultiMediaCard Battery Pack NB-5L Battery Charger CB-2LX/CB-2LXE Compact Power Adapter CA-DC10 Index Numerics A B C G H I J L R S T V W Trademark Acknowledgments Disclaimer 232 Functions Available in Each Shooting Mode Only functions with settings that change with the shooting mode are listed here.