Troubleshooting, Camera will not operate, 191 | Canon 970 IS

191

Troubleshooting

•Camera (p. 191)

•When the power is turned on (p. 192)

•LCD monitor (p. 192)

•Shooting (p. 194)

•Shooting movies (p. 198)

•Playback (p. 199)

•Battery/Battery Charger (p. 199)

•TV monitor output (p. 200)

•Printing with a direct print compatible printer (p. 200)

Camera

Camera will not operate.

Power is not turned on.	zPress the ON/OFF button (p. 42).
Memory card slot/battery zConfirm that the Memory card slot/
cover is open.	battery cover is securely closed
	(p. 11).
Battery charge insufficient zInsert a fully charged battery into the
to operate camera	camera (p. 10).
(“Change the battery	zUse the AC Adapter Kit ACK-DC30
pack” message displays).	(sold separately) (pp. 36, 214).
Poor contact between	zPolish the terminals with a soft cotton
camera and battery	swab before charging or using the
terminals.	battery (p. 207).

Sounds come from the camera interior.

Troubleshooting

The camera’s horizontal/ vertical orientation was changed.

zThe camera’s orientation mechanism is operating. There is no malfunction.

Image 193

Canon 970 IS manual Troubleshooting, Camera will not operate, Sounds come from the camera interior, 191

Contents

Getting Started p Confirming the Package Contents This guide is divided into the following two sections Let’s Get Started Table of Contents Advanced Shooting Functions Table of Contents Index 228 Functions Available in Each Shooting Mode 232 About this Guide Symbol Conventions in this Guide Please Read Warranty LimitationsTest Shots Camera Body Temperature Language SettingVideo Format About the LCD Monitor Getting Started Insert the battery into the battery charger Charging the BatteryRemove the battery after charging is complete Preparations Slide the cover a and open it b Insert the battery Installing the Battery and Memory CardInsert the memory card until it clicks into place It will lock into place with a click To Remove the Memory Card Close the cover c, d To Remove the Battery Opening the Terminal Cover Attaching the Wrist StrapUse the wrist strap to avoid dropping the camera during use Press the button To Change a Previously Set Date/Time Setting the Date and Time Setting the Display Language Select a shooting mode Shooting Still Images ModePress the ON/OFF button Aim the camera at the subject Press the shutter button fully all the way to shoot Mute SettingTo Shoot Images in Focus Viewing Still Images Erasing You can also select images by using the control dialConfirm that Erase is selected Press the button Connect the camera to a direct print compatible printer PrintingButton will light blue Printing Images in a Print List Printing from a Print ListConnect the camera to the printer Print the image You can also make this setting in except , Except modes Press the ON/OFF button Set the mode dial to AutoEmbedding the Date in the Image Data Press the button Use the or button to select Select Date Stamp Press the ON/OFF button Select a shooting mode Shooting Movies Standard ModeDo not touch the microphone while Press the shutter button fully to shoot Press the shutter button halfway to focusPress the shutter button fully Again to stop recording Use the or button to select Play and press Button Viewing Movies System Requirements Downloading Images to a ComputerItems to Prepare „ Windows Click Restart or Finish once the installation is complete Installing the softwarePreparing to Download Images Preparing to download images to the computer Connecting the camera to a computerPress the button to turn the camera on Open the CameraWindow Press Downloading Images Using the Camera Direct Transfer All Images Press the button after downloading finishes Supplied with Camera System Map Also available for purchase separately Power Supplies Optional AccessoriesOther Accessories Flash Compact Photo Printers Selphy series Inkjet Printers Direct Print Compatible PrintersFor more information, visit your nearest Canon retailer Page Learning More „ Front View Components GuideLens Wrist Strap Mount p „Back View Components Guide Using the Viewfinder „ Controls Microphone pp Indicator p Zoom Lever pp Shooting Wide Angle „ The Shooting Functions Using the Control Dial„ The Playback Functions „ The Shooting and Playback Functions Shooting Mode Using the ButtonPlayback Mode Sound recorder functions to the button p Turn the mode dial to the mode you wish to use How to Use the Mode Dial Left Side Indicator IndicatorsRight Side Indicator Using the Clock Basic Operations Menus and Settings You can also use the zoom lever to switch between menus Press the button Use the or button to switch between menusUse the or button to select a menu item Use the or button to select an option Information Displayed on the LCD Monitor and Menus Shooting Mode Following icon and message will display About the Battery Charge Indicator Following information may also be displayed with some images Playback Mode Detailed Histogram Function Rec. Menu FUNC. Menu Menu Item Options Summary Reference Self-timer Print Menu Play Menu Menu Item Options Summary/Reference Mute On/Off Print Method My Camera Menu Switching LCD Monitor Display Modes Using the LCD Monitor„ Shooting Mode „ Playback Mode or Rec. Review Right After Shooting Night Display LCD Monitor Brightness Settings Using the Digital Zoom Digital Tele-Converter Using the Optical ZoomCommonly Used Shooting Functions Press the zoom lever toward or Safety Zoom Factor About the Safety ZoomCommonly Used Shooting Functions Shooting with the Digital Zoom Select Digital Zoom Make settingsPress the zoom lever toward and shoot Use the or button to select Standard Press the button Shooting with the Digital Tele-Converter Adjust the angle of view with the zoom lever and shootUse the or button to select 4x or Press the button Magnified Close-Up Shooting Digital Macro Using the FlashSelect Digital Macro Choose the angle of view with the zoom lever and shoot Press the / button To Cancel the Macro ModeYou can shoot close-ups or infinity shots Use the or button to select or Using the Self-Timer Press the button and the or button to select Shoot Select the recording pixels Changing the Recording Pixels Still ImagesApproximate Values for Recording Pixels Approximate Values for Compression Settings Select a compression setting Select is Mode Setting the Image Stabilizer FunctionPress Button Menu, use the or Button to select is Mode Commonly Used Shooting Functions Adjusting the ISO Speed Shooting Modes for Specific Scenes Advanced Shooting FunctionsAdvanced Shooting Functions Sunset Fireworks Select manual mode Shooting in Manual ModeSet the mode dial to Continuous Shooting To Cancel Continuous Shooting Flash Settings Setting the FlashSelect Flash Settings About Red-Eye Correction Make settings Standard Movie Shooting Select a movie mode Page Advanced Shooting Functions Movie Recording Pixels and Frame Rates Changing Movie Recording Pixels/Frame Rates Indicator will blink green while the camera is recording Select the shooting direction Shooting Panoramic Images Stitch AssistShoot the first frame of the sequence Press Button after the last shot Repeat the procedure for additional imagesSequence may contain up to 26 images Zooming the AF Frame and Shooting Checking the Focus and Peoples’ ExpressionsSelect AF-Point Zoom Use the or button to select Press the button Checking Focus Right After Shooting Focus Check Press the shutter button halfwaySelect Review Info Use the or button to select Focus Check Press the button To Cancel the Focus Check Select AF Frame Selecting an AF Frame ModePress the button Menu, use the or button to select AF Frame No AF frame Focusing difficulty Face Detect or AiAF option Face Detect Feature Select AF Frame Size Changing the AF Frame Size Select a face you wish to focus on Selecting a Subject to Focus On Face Select and Track Shooting Hard-to-Focus Subjects Focus Lock, AF Lock Aim the camera so that an object at the same Shooting with the Focus LockFocal distance as the main subject is centered Viewfinder or in the AF frame displayed Locking the Exposure Setting AE Lock Flash will pre-fire and will display Locking the Flash Exposure Setting FE Lock 101 Configure the setting Change the metering mode Switching between Metering Modes102 Select the Long Shutter Mode Setting the Shutter Speed Long Shutter ModeChange the shutter speed 103 Select a white balance setting Adjusting the Tone White Balance Select Using the Custom White BalanceAim the camera at a piece White paper or clothPage You can change the look of an image when it is shot Shooting in a My Colors Mode107 Setting the Custom Color Mode Select Select a My Colors settingAdjust the setting 108 109 Changing the Colors and ShootingReturn to the shooting screen to shoot Still image 110 Press Button to complete the setting Then shootMovie Select the Color Swap mode Shooting with Color Swap ModeSet the mode dial to Use the control dial to select 111 Only one color can be specified 112 Select Save Original Saving Original Images113 Select Disp. Overlay Setting the Display Overlays114 Use the or button to select the option Press the button Select Auto Category Categorizing Images Automatically Auto Category115 Settings even if you press the button Registering Settings to the ButtonSelect Set button 116 For , and , the corresponding setup screen is displayed Using the Button Press the buttonPlays a sound when you press the button 117 Viewing Magnified Images Playback/ErasingPress the zoom lever toward Use the , , or button to move around the image Viewing Images in Sets of Nine Index Playback Switching between Sets of Nine ImagesPress the zoom lever Toward Frames are displayed on the image as follows 120 Switching Frames Press the button Change the setting121 Press the Menu button Jumping to Images Camera will switch to jump search modeSingle image playback mode, press the button Use the or button to select a search key 123 Display the Images SelectedSelected Category Selection Methods Organizing Images by Category My CategorySelect My Category Choose a selection method Select Range Select the first image Select Categorize the images125 Select a category Select the last image126 Press the button Use the or button to select a Category Select Trimming Trimming a Portion of an ImageSelect an image 127 Save the image Adjust the trimming frameDisplay the saved image 128 Display a movie Viewing MoviesPlay the movie 130 Operating the Movie Control Panel Select Edit Editing Movies131 Select Save Edit the movie132 133 Save the file Select Rotate Rotating Images in the DisplayRotate the image 134 Select Transition Playback with Transition Effects135 Select Slide Show Automated Playback Slide Shows136 Start the slide show Select a playback method137 138 Transition Effects 139 Select images to play backSelect a date/category/folder to play back Select images to play Selecting Images for PlaybackBack Select Set up Adjusting the Play Time and Repeat SettingsUse the or button to select Set up Press the button Play Time Select Red-Eye Correction Red-Eye Correction Function142 143 Correct the imageUse the , , or button to select Start Press the button Page Add Correction Frame Select Add Frame Adjust the position of the correction frameAdd additional correction frames 145 Select a frame you wish to remove Removing Correction Frames Select Remove FrameDelete the frame 146 Select My Colors Adding Effects with the My Colors Function147 Use the or button to select an image Press the button Select a My Colors type Select Resize Resizing Images 150 Select a resolution Select Sound Memo Attaching Sound Memos to ImagesRecord the memo Sound Memo Panel Sound-Only Recording Sound RecorderSelect Sound Recorder 152 Sound Recorder Panel Record a sound153 File sizes increase correspondingly Select Protect Protecting Images154 To continue protecting other images Select Protect the image 156 Protect the images 157 Select the imagesSelect by Date/Select by Category/Select by Folder All Images Protect the images Erasing Images158 You can erase images from a memory card Select an erasure method Select EraseSelect Select the image Erase the image 160 161 Erase the images 162 All Images Erase the images 163 Select Set Play button 164 Using the Button Playback mode, press the button Setting the Dpof Print Settings Print Settings/Transfer SettingsSetting the Print Style Print Settings/Transfer Settings 166 Select Print Settings 167 Select a print settings method 168 Select Images & Qty Select the imagesStandard /Both Select Range Select the first image 170 Configure the print settings Clear All Selections Deselect the images Select All Images Configure the print settings171 Select Transfer Order Setting the Dpof Transfer SettingsSelect an order method 172 Mark all Execute the transfering images Single Images Select an image to transfer173 Power Saving Function Configuring the CameraSelect Power Saving Setting the Home/World Time Zones Select Time Zone Setting the World ClockConfiguring the Camera 175 Select World Select an area as homeSelect a destination area 176 177 Switching to the Destination Time Zone Select Time Zone Select Format Formatting Memory Cards178 Use Or button to select Select File Numbering Resetting the File Number179 Low Level Format 180 File and Folder Numbers 181 Creating an Image Destination Folder Press the button Use the or button to select the menu 182Create Folder Select Auto Rotate Setting the Auto Rotate Function183 Select Reset All Resetting Settings to Their Default ValuesUse the or button to select OK Press the button Configuring the Camera Shooting/Playback Using a TV Connecting to a TVPlug the other ends AV cable to the Video Connecting to a TV Select a menu item Changing My Camera Settings188 Select a setting Registering My Camera SettingsCustomizing the Camera My Camera Settings Start-up Image 190 Register the setting Troubleshooting TroubleshootingCamera will not operate Sounds come from the camera interior Date/Time menu appears Card locked! message appearsNothing displays LCD monitor will shut off during shooting Display flickers Display darkensBar of light purplish red appears on the LCD monitor Appears Camera will not record Noise displays./Subject’s movements are irregular194 Image is blurred or out of focus Image Seen in Viewfinder vs. Recorded ImageSubject in recorded image is too dark White dots appear on the image Image contains noise Continuous shooting slows down Eyes appear redRecording images to memory card takes a long time Zoom does not operate Lens will not retract Cannot play back Battery consumed quicklyImages cannot be edited Movies do not play back correctly Image is distorted or not showing on TV monitor Battery will not chargeCannot print List of Messages Change the battery pack Naming errorNo image Image too large Cannot register this image Incompatible WaveCannot modify image Cannot assign to category Lens error, restart camera Communication errorUnselectable image Cannot select Equipment Appendix205 Appendix Soft, absorbent cloth 206 207 Battery Do not sit with the camera in your back pocket Others 209 When shootingDo not use in locations with poor ventilation Store the equipment in a safe place Keep the battery terminals clean at all times Avoid Condensation Related ProblemsBattery may be short circuiting Camera Avoid Strong Magnetic Fields 211 Humidity and between the temperatures of 0 30 C 32 86 FDay before, to ensure a full charge Even charged batteries continue to discharge naturally 212 Memory CardSD Memory Card or Sdhc Memory Card Write Protect Tab Do not use or store memory cards in the following locations 213 Battery cover, push the battery Using the AC Adapter Sold SeparatelySlide the memory card slot/battery cover closed Open the memory card slot High-Power Flash HF-DC1 Using an Externally Mounted Flash Sold Separately215 Batteries Camera Body Camera Care and MaintenanceLens Viewfinder and LCD Monitor 218 Specifications Metering System 219 Data Wave monaural 220 221 222 Battery CapacityTest Conditions 223 Memory Cards and Estimated Capacities Sound Recorder Data Rates and Recording Durations Estimated Movie224 225 Image Data Sizes Estimated Battery Charger CB-2LX/CB-2LXE Battery Pack NB-5LSD Memory Card MultiMediaCard 227 Compact Power Adapter CA-DC10Included with the separately sold AC Adapter Kit ACK-DC30 Numerics Index 102 142 Trademark Acknowledgments Disclaimer231 232 Functions Available in Each Shooting Mode 233 Stitch Direction Selection Right, Left p 234 235 CEL-SH7TA210