Can’t receive email

Turn iPad off, and then on again. Press and hold the Sleep/Wake button for a few seconds until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

If you use one or more computers to check the same email account, it may create a lock-out. For more information, go to support.apple.com/kb/TS2621.

Set up your email account directly on iPad instead of syncing it from iTunes. Go to Settings > Mail, Contacts, Calendars, tap Add Account, then enter your account information. If iPad is unable to locate your service provider’s settings when you enter your email address, go to support.apple.com/kb/HT4810 for help setting up your account.

If you have an iPad Wi-Fi + cellular model, turn off Wi-Fi so iPad connects to the Internet through the cellular data network. Go to Settings > Wi-Fi, then turn off Wi-Fi.

For additional troubleshooting information, go to www.apple.com/support/ipad.

Can’t view email attachments

View an attached file: Tap the attachment to open it in Quick Look. You may need to wait while it downloads before viewing.

Save an attached photo or video: Tap the attachment to open it in Quick Look. You may need to wait while it downloads before viewing.

Quick Look supports the following document types:

.doc, .docx—Microsoft Word

.htm, .html—webpage

.key—Keynote

.numbers—Numbers

.pages—Pages

.pdf—Preview, Adobe Acrobat

.ppt, .pptx—Microsoft PowerPoint

.rtf—Rich Text Format

.txt—text

.vcf—contact information

.xls, .xlsx—Microsoft Excel

For additional troubleshooting information, go to www.apple.com/support/ipad.

Sound, music, and video

If iPad doesn’t have sound or if video doesn’t play, try these steps.

No sound

Make sure the iPad speaker isn’t covered.

Make sure the Side Switch isn’t set to silent. See Volume button and Side Switch on page 10.

If you’re using a headset, unplug it, then plug it in again. Make sure you push the plug all the way in.

Make sure the volume isn’t turned all the way down.

Music on iPad might be paused. If you’re using a headset with a play button, try pressing the play button to resume playback. Or from the Home screen, tap Music, then tap .

Appendix C    Safety, Handling, & Support

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Apple MD528LL/A manual Sound, music, and video, Can’t receive email, Can’t view email attachments, No sound

MD528LL/A specifications

The Apple MD510LL/A, MD528LL/A, MD512LL/A, MD330LL/A, and MD513LL/A represent a suite of devices from Apple that have contributed significantly to the landscape of mobile technology. Each model, while serving similar purposes, has its unique set of features and characteristics that cater to different user needs.

The MD510LL/A, more commonly known as the iPad mini with Retina Display, is celebrated for its compact size and high-resolution screen. It boasts a 2048 x 1536 pixel Retina display, providing crystal-clear visuals that enhance everything from reading to gaming. Powered by the A7 chip with 64-bit architecture, performance is notably swift, enabling smooth multitasking and application performance. The device also supports Wi-Fi and 4G LTE, ensuring constant connectivity.

Next, the MD528LL/A, which is part of the iPad Air lineup, further pushes the envelope in terms of power and design. It features a larger 9.7-inch Retina display and a thinner, lighter design, emphasizing portability. Like the MD510LL/A, it also uses the A7 chip, ensuring it can handle demanding applications with ease. The iPad Air supports advanced Wi-Fi technologies, allowing for faster internet speeds, making it a favorite for media consumption and productivity tasks.

The MD512LL/A, also known as the iPad Air 2, introduces several enhancements over its predecessor. It is thinner at just 6.1 mm, making it one of the slimmest tablets available at its time of release. The device features improved camera capabilities, including an 8MP rear camera, allowing users to capture high-quality photos and videos. Additionally, the A8X chip delivers even more graphics performance, which is particularly beneficial for gaming and demanding applications.

The MD330LL/A is recognized as the iPad 4, which, while an older model, still offers solid performance for everyday tasks. This device sports a 9.7-inch Retina display similar to the iPad Air and is powered by the A6X chip, which is capable of handling basic tasks and apps efficiently. Its robust build and decent battery life make it a reliable option for users not requiring the latest technology.

Lastly, the MD513LL/A represents the iPad mini 3. It retains the beloved form factor of the mini while introducing Touch ID functionality for added security and convenience. The device is powered by the A7 chip, ensuring compatibility with a wide range of apps and features, while the 7.9-inch Retina display continues to provide stunning visuals.

In summary, the Apple MD510LL/A, MD528LL/A, MD512LL/A, MD330LL/A, and MD513LL/A devices showcase Apple’s commitment to innovation in the tablet market, each catering to various user preferences and requirements through their unique features, specifications, and design elements.