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Check to see if a volume limit is set. In Settings, go to Music > Volume Limit.

If you’re using the line out port on the optional iPad Dock, make sure that you turn on the external speakers or stereo, and that they’re plugged in correctly and working properly. Use the volume controls on the the external speakers or stereo, not on iPad.

If you’re using an app that works with AirPlay, check to see if the AirPlay device you’re sending the sound to is turned on and the volume is turned up. If you want to hear sound through iPad’s speaker, tap and select it from the list.

A song, video, or other item won’t play

The song, video, audiobook, or podcast may be encoded in a format that iPad doesn’t support. For information about the audio and video file formats iPad supports, go to www.apple.com/ipad/specs.

If a song or video in your iTunes library isn’t supported by iPad, you may be able to convert it to a format iPad supports. For example, you can use iTunes for Windows to convert nonprotected WMA files to a format iPad supports. For more information, open iTunes and choose Help > iTunes Help.

No video or sound when using AirPlay

To send video or audio to an AirPlay device such as an Apple TV, iPad and the AirPlay device must be connected to the same wireless network. If you don’t see the button, iPad isn’t connected to the same Wi-Fi network as an AirPlay device, or the app you’re using doesn’t support AirPlay.

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When sound or video is being sent to an AirPlay device, iPad doesn’t display video or play audio. To direct the content to iPad and disconnect iPad from the AirPlay device, tap and select iPad in the list.

Some apps play only audio over AirPlay. If video isn’t working, make sure that the app you’re using supports both audio and video.

If the Apple TV has been set up to require a passcode, you must enter it on iPad when asked, in order to use AirPlay.

Make sure the speakers on the AirPlay device are turned on and turned up. If you’re using an Apple TV, make sure the TV’s input source is set to Apple TV. Make sure the volume control on iPad is turned up.

When iPad is streaming with AirPlay, it must remain connected to the Wi-Fi network. If you take iPad out of range, playback stops.

Depending on the speed of your network, it may take 30 seconds or more for playback to begin when using AirPlay.

For more information about AirPlay, go to support.apple.com/kb/HT4437.

No image on TV or projector connected to iPad

When you connect iPad to a TV or projector using a USB cable, the attached display automatically mirrors the iPad screen. Some apps may support using the attached display as a second monitor. Check the app’s settings and documentation.

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To view HD videos in high resolution, use the Apple Digital AV Adapter or a component video cable.

Make sure the video cable is firmly connected at both ends, and that it’s a supported cable. If iPad is connected to an A/V switchbox or receiver, try connecting it directly to the TV or projector instead.

Appendix C    Safety, Handling, & Support

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Apple MD528LL/A manual Song, video, or other item won’t play, No video or sound when using AirPlay
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MD528LL/A specifications

The Apple MD510LL/A, MD528LL/A, MD512LL/A, MD330LL/A, and MD513LL/A represent a suite of devices from Apple that have contributed significantly to the landscape of mobile technology. Each model, while serving similar purposes, has its unique set of features and characteristics that cater to different user needs.

The MD510LL/A, more commonly known as the iPad mini with Retina Display, is celebrated for its compact size and high-resolution screen. It boasts a 2048 x 1536 pixel Retina display, providing crystal-clear visuals that enhance everything from reading to gaming. Powered by the A7 chip with 64-bit architecture, performance is notably swift, enabling smooth multitasking and application performance. The device also supports Wi-Fi and 4G LTE, ensuring constant connectivity.

Next, the MD528LL/A, which is part of the iPad Air lineup, further pushes the envelope in terms of power and design. It features a larger 9.7-inch Retina display and a thinner, lighter design, emphasizing portability. Like the MD510LL/A, it also uses the A7 chip, ensuring it can handle demanding applications with ease. The iPad Air supports advanced Wi-Fi technologies, allowing for faster internet speeds, making it a favorite for media consumption and productivity tasks.

The MD512LL/A, also known as the iPad Air 2, introduces several enhancements over its predecessor. It is thinner at just 6.1 mm, making it one of the slimmest tablets available at its time of release. The device features improved camera capabilities, including an 8MP rear camera, allowing users to capture high-quality photos and videos. Additionally, the A8X chip delivers even more graphics performance, which is particularly beneficial for gaming and demanding applications.

The MD330LL/A is recognized as the iPad 4, which, while an older model, still offers solid performance for everyday tasks. This device sports a 9.7-inch Retina display similar to the iPad Air and is powered by the A6X chip, which is capable of handling basic tasks and apps efficiently. Its robust build and decent battery life make it a reliable option for users not requiring the latest technology.

Lastly, the MD513LL/A represents the iPad mini 3. It retains the beloved form factor of the mini while introducing Touch ID functionality for added security and convenience. The device is powered by the A7 chip, ensuring compatibility with a wide range of apps and features, while the 7.9-inch Retina display continues to provide stunning visuals.

In summary, the Apple MD510LL/A, MD528LL/A, MD512LL/A, MD330LL/A, and MD513LL/A devices showcase Apple’s commitment to innovation in the tablet market, each catering to various user preferences and requirements through their unique features, specifications, and design elements.
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