Appendix C Safety, Handling, & Support 134
Make sure that your TV has the proper video input selected, such as HDMI or
component video.
If no video appears, press the Home button, disconnect and reconnect the cable, and
try again.
iTunes Store and App Store
To use the iTunes Store or the App Store, iPad must have an Internet connection. See Joining a
Wi-Fi network on page 110 .

iTunes Store or App Store isn’t available

To purchase content from the iTunes Store or the App Store, you need an Apple ID. You can set
up an Apple ID on iPad. Go to Settings > iTunes & App Stores, then tap Sign In.
You can also set up an Apple ID on your computer by opening iTunes and choosing Store >
Create Account.
Note: The iTunes Store and the App Store aren’t available in some countries.
Learning more, service, and support
The following table describes where to get more iPad-related safety, software, service, and
support information.
To learn about Do this
Using iPad safely See Important safety information on page 125.
iPad service and support, tips, forums, and
Apple software downloads
Go to www.apple.com/support/ipad.
The latest information about iPad Go to www.apple.com/ipad.
Managing your Apple ID account Go to appleid.apple.com.
Using iCloud Go to www.apple.com/support/icloud.
Using iTunes Open iTunes and choose Help > iTunes Help. For an
online iTunes tutorial (not available in all areas), go to
www.apple.com/support/itunes.
Using other Apple iOS apps Go to www.apple.com/support/ios.
Obtaining warranty service First follow the advice in this guide. Then go to
www.apple.com/support/ipad.
Viewing iPad regulatory information On iPad, go to Settings > General > About > Legal >
Regulatory.
Battery replacement service Go to www.apple.com/batteries/replacements.html.
Using iPad in an enterprise environment Go to www.apple.com/ipad/business.