If you can’t hear sound:
ÂIf Apple TV is connected to a receiver, make sure the receiver is turned on.
ÂMake sure the input setting you’ve selected on your receiver matches the input you have your audio cables connected to. See the documentation that came with your receiver for more information.
ÂMake sure the volume on your TV or receiver is turned up and isn’t muted.
ÂMake sure you’re using the correct audio cable (see page 12) and that it’s connected firmly to Apple TV and to your TV.
ÂIf you’re connected to the HDMI port on your TV and Apple TV, make sure your TV supports audio through its HDMI port. The HDMI ports on some older TVs support only video.
If the remote isn’t working:
ÂIf you’ve paired Apple TV and an Apple Remote, make sure you’re using the paired remote:
ÂIf you’re using the paired remote and the Apple TV status light flashes white, the problem isn’t with the remote. See “If you can see a picture but Apple TV isn’t responding:” on page 40.
ÂIf you’re using an unpaired remote, the Apple TV status light flashes amber.
ÂIf you’ve paired Apple TV and an Apple Remote, and you can’t find the paired remote, set Apple TV to work with any remote by pressing and holding » and ] for
6 seconds.
ÂPoint the remote directly at Apple TV.
ÂMake sure the IR receiver on the front of Apple TV isn’t blocked.
Chapter 5 Tips and Troubleshooting
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