If you can’t solve the problem using this Troubleshooting section, more help is available by calling Customer Service at
Power light blinks slowly and continuously.
Probable Cause:
•Rake has encountered an obstacle it cannot remove. If the rake cannot move an obstacle during the cleaning cycle, the unit will go through a cleaning cycle up to five times in an attempt to clear the obstacle. If unsuccessful, the rake will return to its home position, and the green light will blink slowly (approximately every second), indicating that the rake has encountered an obstacle it cannot move.
Solution:
1.Press ON/OFF button OFF.
Important: When the On/Off button is in the Off position it only disables the rake function.
2.Use the LitterMaid™
3.Make sure that the rake teeth are clean and free of litter. Use the LitterMaid® tool to clean rake teeth.
4.Press ON/OFF button ON.
Power light blinks quickly.
Probable Cause:
•Batteries need replacing.
Solution:
Light will continue to blink until batteries are removed or until they are completely dead.
If SLEEP timer light is off.
Solution:
1.Check to be sure clock is set to the correct time.
2.Check to see if the sleep mode is set and activated, see "Programming the Sleep Timer " section.
If the rake is stuck in the center or dumping position.
Solution:
1.Press ON/OFF button OFF.
Important: When the On/Off button is in the Off position it only disables the rake function.
2.Unplug unit.
3.Remove batteries.
4.Clean unit (check track for litter).
5.Wipe sensors.
6.Put unit together and plug into AC power only and press ON/OFF button to turn unit ON for the automatic cycle.
If the Rake stops in the dump position
Press ON/OFF button OFF
Examine the Home position switch for obstruction (litter) preventing the switch lever arm from releasing
Carefully remove the obstruction using tooth pick or dental instrument Press ON/OFF button turn unit ON
The rake should automatically return to the Home position. If not, contact the Consumer Assistance Number for direction
If blue LED ionizer light is off.
Solution:
•Ionizer only turns on during
•Ionizer only turns 10 minutes every hour during sleep mode.
17 | 18 |
