•Power outage or batteries are incorrectly installed or dead. Solution:
1.Turn ON/OFF switch to OFF then back to ON.
2.Make sure there is power to the unit and/or fresh batteries are correctly installed.
If you can’t solve the problem using this Troubleshooting section, more help is available by calling Customer Service at
Power light blinks slowly and continuously.
Probable Cause:
•Rake has encountered an obstacle it cannot remove. If the rake cannot move an obstacle during the cleaning cycle, the unit will go through a cleaning cycle up to five times in an attempt to clear the obstacle. If unsuccessful, the rake will return to its home position, and the green light will blink slowly (approximately once every second), indicating that the rake has encountered an obstacle it cannot move.
Solution:
1. Turn the ON/OFF switch to OFF.
Important: When the ON/OFF button is in the OFF position it only disables the rake function.
2.Use the LitterMaid®
3.Make sure that the rake teeth are clean and free of litter. Use the LitterMaid® tool to clean rake teeth.
4.Turn ON/OFF switch to ON.
Power light blinks quickly.
Probable Cause:
• Batteries need replacing.
Solution:
Light will continue to blink until batteries are removed or until they are completely dead.
If SLEEP timer light is off:
Solution:
1. Check to be sure clock is set to the correct time.
2.Check to see if the sleep mode is set and activated, see Programming the Sleep Timer section.
If the rake is stuck in the center or dumping position:
Solution:
1. Turn the ON/OFF switch to the OFF position.
Important: When the ON/OFF button is in the OFF position it only disables the rake function.
2.Unplug unit.
3.Remove batteries.
4.Clean unit (check track for litter).
5.Wipe sensors.
6.Put unit together and plug into AC power only and turn ON/OFF switch to the ON position for the automatic cycle.
If green ionize LED is off:
Solution:
•Ionizer only turns on during 10 minute countdown and raking cycle.
•Ionizer only turns 10 minute every hour during sleep mode.
If the Rake stops in the dump position:
Solution:
1.Press ON/OFF button OFF.
2.Examine the Home position switch for obstruction (litter) preventing the switch lever arm from releasing.
3.Carefully remove the obstruction using tooth pick or dental instrument .
4.Press ON/OFF button turn unit ON.
The rake should automatically return to the Home position.
If not, more help is available by calling Customer Service at
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