Unit does not completely clean litter box.
Probable Cause:
•
Solution:
1. Do not use
2. Use only hard clumping litter.
Unit does not operate when you press ON/OFF button to turn unit ON. Important: When the On/Off button is in the Off position it only disables the rake function.
Probable Cause:
•Power outage
•Faulty or
•Old batteries
Solution:
•Check batteries and outlet
•Use batteries in case of power outage
•Switch to battery power
Probable Cause:
•Incorrectly installed or dead batteries. Change the batteries once yearly (batteries should only be used as backup).
Solution:
1.Press the ON/OFF button OFF.
2.Open battery compartment; check to see that batteries are correctly installed.
3.Press the ON/OFF button ON. The unit should perform a whole cleaning cycle.
4.If unit does not operate, replace batteries with fresh ones and try again.
5.If unit does not operate with fresh batteries, try it with the AC adapter.
6.Green light should come on. If it does not, there is a problem with the AC adapter or batteries.
Probable Cause:
• AC adapter does not work
Solution:
Press ON/OFF button OFF and check the following:
Important: When the On/Off button is in the Off position it only disables the rake function.
1.The AC adapter plug is inserted fully into the input jack.
2.The power outlet is operating. (you may wish to
3.Wait a few seconds and turn unit on again. Green light should come on and the unit should perform a complete cleaning cycle.
4.If unit still does not operate, press ON/OFF button OFF and unplug the AC adapter.
5.Operate the unit on battery power only.
Waste clumps adhere to the surface of the litter tray.
Probable Cause:
•Soiled litter tray surface
Solution:
(We recommend wearing rubber or latex gloves when handling waste).
1.Remove clumps with scoop and dump litter into another container.
2.Remove litter tray (refer to "Care and Cleaning" in this use and care book), clean with mild detergent, rinse and dry.
3.Spray litter tray surface with nonstick cooking spray or silicone spray, and wipe with a soft, dry cloth. This will help to prevent waste clumps from adhering to the surface of the tray. Wait until tray is completely dry and assemble unit again.
Power light fails to come on when ON/OFF button is pressed ON. Important: When the On/Off button is in the Off position it only disables the rake function.
Probable Cause:
•Power outage or batteries are incorrectly installed or dead.
Solution:
1. Press ON/OFF button OFF then back ON.
2.Make sure there is power to the unit and/or fresh batteries are correctly installed.
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