Ariston aqm9d-29d instruction manual Trouble shooting, Problem Possible causes / Solutions

Trouble shooting

Your washer-dryer could occasionally fail to work. Before contacting the Technical Assistance Centre AUS (see “Assistance”), make sure that the problem cannot be not solved easily using the following list.

Problem: Possible causes / Solutions:

The washer-dryer does not switch on.

The wash cycle does not start.

•The appliance is not plugged into the socket fully, or not enough to make contact.

•There is no power in the house.

•The door is not closed properly.

•The START/PAUSE button has not been pressed.

•The water tap has not been opened.

•A delayed start has been set.

The washer-dryer does not fill with water.

•The water inlet hose is not connected to the tap.

•The hose is bent.

•The water tap has not been opened.

•There is no water supply in the house.

•The pressure is too low.

•The START/PAUSE button has not been pressed.

The washer-dryer door remains locked.

The machine continuously fills with water and drains.

The washer-dryer does not drain or spin.

The machine vibrates a lot during the spin cycle.

The washer-dryer leaks.

The icons corresponding to the “Phase in progress” flash rapidly at the same time as the ON/OFF indicator light.

•If you have selected the “Baby ” cycle or the “Easy iron ” option, when the wash cycle has finished the machine will slowly rotate the drum; to end

the cycle press the START/PAUSE button or the “Easy iron ” button. If

you have selected the “Silk ” wash cycle, the machine will end the cycle while the laundry is soaking; to drain the water so that the laundry may be removed, press the START/PAUSE button or the “Easy iron ” button.

•The drain hose is not fitted at a height between 65 and 100 cm from the floor (see “Installation”).

•The free end of the hose is under water (see “Installation”).

•If the dwelling is on one of the upper floors of a building, there may be problems relating to water drainage, causing the washer-dryer to fill with water and drain continuously. Special anti-draining valves are available in shops and help to prevent this inconvenience.

•The wall drainage system is not fitted with a breather pipe.

•The wash cycle does not include draining: Some wash cycles require the drain phase to be started manually (see “Wash cycles and options”).

•The “Easy iron” option is enabled: to complete the wash cycle, press the START/PAUSE button (“Wash cycles and options”).

•The drain hose is bent (see Installation).

•The drainage duct is clogged.

•The drum was not unlocked correctly during installation (see “Installation”).

•The machine is not level (see “Installation” ).

•The machine is trapped between cabinets and walls (see “Installation”).

•The load is unbalanced (see “Detergents and laundry”).

•The water inlet hose is not screwed on properly (see “Installation”).

•The detergent dispenser is blocked (to clean it, see “Care and maintenance”).

•The drain hose is not fixed in place properly (see “Installation”).

•Switch off the machine and unplug it, wait for approximately 1 minute and then switch it back on again. If the problem persists, contact the Technical Assistance Service.

There is too much foam.

•The detergent is not suitable for machine washing (it should display the text “for washer-dryers” or “hand and machine wash”, or the like).

•Too much detergent was used.

Thewasher-dryerdoorremainslocked.

The washer-dryer does not dry.

•Perform the manual unlocking procedure (see “Precautions and tips”).

•The appliance is not plugged into the socket, or not enough to make contact.

•There has been a power failure.

•The appliance door is not shut properly.

•A DELAY TIMER has been set.

•DRYING is in the OFF position.

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