Is there a problem?
It may occur that the cooktop does not function or does not function properly. Before calling customer service for assistance, lets see what can be done.
First of all, check to see that there are no interruptions in the gas and electrical supplies, and, in particular, that the gas valves for the mains are open.
The burner does not light or the flame is not uniform around the burner.
Check to make sure that:
•The gas holes on the burner are not clogged;
•All of the movable parts that make up the burner are mounted correctly;
•There are no draughts around the cooking surface.
The flame does not stay lighted on the model with the safety device.
Check to make sure that:
•You press the knob all the way in;
•You keep the knob pressed in long enough to activate the safety device.
•The gas holes are not clogged in the area corresponding to the safety device.
The burner does not remain on when set to "Low". Check to make sure that:
•The gas holes are not clogged.
•There are no draughts near the cooking surface.
•The minimum has been adjusted correctly (see the section entitled, "Minimum Regulation").
The cookware is not stable.
Check to make sure that:
•The bottom of the cookware is perfectly flat.
•The cookware is centered correctly on the burner or electric hot plate.
•The support grids have not been inverted.
If, despite all of these checks, the cooktop does not function properly and problem persists, call the nearest Merloni Elettrodomestici Customer Service Centre, informing them of:
-The type of problem.
-The abbreviation used to identify the model (Mod. ...) as indicated on the warranty.
Never call upon technicians not authorized by the manufacturer, and refuse to accept spare parts that are not original.
Safety Is a Good Habit to Get Into
To maintain the EFFICIENCY and SAFETY of this appliance, we recommend:
•call only the Service Centers authorized by the manufacturer
•always use original Spare Parts
•This manual is for a class 3
•This appliance is designed for
•These instructions are only valid for the countries the symbols for which appear on the manual and the serial plate.
•The electrical system of this appliance is safe only when it is correctly connected to an adequate earthing system, as required by current safety standards.
Prevent children and the disabled from coming into contact or having access to the following, as they are possible sources of danger:
-The controls and the appliance in general;
-The packaging (plastic bags, polystyrene, nails, etc.);
-The appliance, during and immediately after use given the heat generated by its use;
-The appliance when no longer in installed (in this case, all potentially dangerous parts must be made safe).
The following should be avoided:
-Touching the appliance with wet parts of the body;
-Using the appliance with bare feet;
-Pulling on the appliance or the power supply cord to disconnect them from the electrical outlet;
-Improper and/or dangerous use;
-Obstructing the ventilation or heat dissipation slots;
-Allowing the power supply cord of small appliances to
come into contact with the hot parts of the cooktop;
-Exposure to atmospheric agents (rain, sun);
-Using flammable liquids nearby;
-Using adaptors, multiple outlet plugs and/or extensions;
-Using unstable or deformed cookware;
-Leaving the electric hobs on without cookware on top of them;
-Closing the glass top (if present) while the gas burners or electrical hot plates are still hot;
-Trying to install or repair the appliance without the assistance of qualified personnel.
The assistance of qualified personnel must be called upon in the following cases:
-Installation (in accordance with the manufacturer's instructions);
-When in doubt about the operation of the appliance;
-Replacement of the electrical outlet becuase it is incompatible with the plug.
Contact service centers authorized by the manufacturer in the following cases:
-When in doubt about the condition of the appliance after having removed the packing;
-Damage to or replacement of the power supply cord;
-In the case of a breakdown or malfunction: ask for original spare parts.
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