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Troubleshooting

This troubleshooting guide provides answers to some common problems that you may encounter while installing and/or using the switch. These problems require some simple troubleshooting that you can perform by yourself. Contact ASUS Technical Support if you encounter problems that are not mentioned in this section.

Problem

Action

 

 

The POWER LED does not light up.

The STATUS/SPEED LED does not light up even after an Ethernet cable is connected.

Check if the power cable is properly connected to the switch, and to an electrical outlet with the correct voltage output. See the power specifications on page 3.

Check if the Ethernet cable is properly connected to the switch and to the network device.

Make sure that the switch and your network device are turned on.

Check if the Ethernet cable is sufficient for your network speed. Make sure you are using at least Category 5 cables for 100/1000 Mbps. If the network speed is 10 Mbps, you may use Category 3 cables.

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ASUS GigaX 1124