Troubleshooting5

Troubleshooting

This troubleshooting guide provides solutions to some common problems that you may encounter while installing or using the ASUS Wireless Router. These problems require simple troubleshooting that you can perform by yourself. Contact the ASUS Technical Support if you encounter problems not mentioned in this chapter.

Problem

Action

I cannot access a web

1. Launch a web browser, then click Tools >

browser for configuring the

Internet Options...

router.

2. Under Temporary Internet files, click

 

 

Delete Cookies... and Delete Files...

The client cannot establish

Out of Range:

a wireless connection with

• Put the router closer to the wireless client.

the router.

• Try to change the channel settings.

 

 

Authentication:

 

• Use wired connection to connect to the

 

router.

 

• Check the wireless security settings.

 

• Press the Restore button at the rear panel

 

for more than five seconds.

 

Cannot find the router:

 

• Press the Restore button at the rear panel

 

for more than five seconds.

 

• Check the setting in the wireless adapter

 

such as SSID and encryption settings.

28

DSL-N11

Chapter 5: Troubleshooting