Problem

Action

Cannot access the Internet

• Move the router closer to the wireless client.

via wireless LAN adapter

• Check whether the wireless adapter is

 

 

connected to the correct wireless router.

 

• Check whether the wireless channel in use

 

conforms to the channels available in your

 

country/ area.

 

• Check the encryption settings.

 

• Check if the ADSL or Cable connection is

 

correct.

 

• Retry using another Ethernet cable.

Internet is not accessible

• Check the status indicators on the ADSL

 

modem and the wireless router.

 

• Check if the WAN LED on the wireless

 

router is ON. If the LED is not ON, change

 

the cable and try again.

When ADSL Modem “Link”

• Restart your computer.

light is ON (not blinking),

 

this means Internet Access

• Refer to the Quick Start Guide of the

is possible.

 

wireless router and re-configure the settings.

 

• Check if the WAN LED on the wireless

 

router is ON.

 

• Check the wireless encryption settings.

 

• Check if the computer can get the IP

 

address (via both wired network and

 

wireless network).

 

• Ensure that your web browser is configured

 

to use the local LAN, and is not configured

 

to use a proxy server.

Chapter 5: Troubleshooting

DSL-N11

29