Common Problems and Solutions

Hardware Problem - Optical Disc

The optical disc drive is not able to read or write discs.

1.Update the BIOS to the latest version and try again.

2.If updating the BIOS does not help, try better quality discs and try again.

3.If the problem still exist, contact your local service center and ask an engineer for assistance.

Unknown Reason - System Unstable

Cannot wake up from the hibernation.

1.Remove upgraded parts (RAM, HDD, WLAN, BT) if they were installed after purchase.

2.If not the case, try MS System Restore to an earlier date.

3.If problem still persists, try restoring your system using the recovery partition or DVD.

You must backup all your data to another location before recovering.

4.If the problem still exist, contact your local service center and ask an engineer for assistance.

Hardware Problem - Keyboard / Hotkey

The Hotkey (FN) is disabled.

A. Reinstall the “ATK0100” driver from the driver CD or download it from the ASUS website.

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Notebook PC User Manual

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Asus G74SXDH733D user manual Common Problems and Solutions, Hardware Problem Optical Disc, Unknown Reason System Unstable