LAN

Problem

Possible Cause

Action

 

The LAN cable is not

Connect the LAN cable to your

 

connected.

computer.

 

 

Ensure the LAN LED is on. If not,

 

LAN cable problems

try another LAN cable. If it still does

 

not work, contact the ASUS service

 

 

center.

Cannot access

Your computer is not

Ensure that your computer is properly

properly connected to a

the Internet

connected to a router or hub.

router or hub.

 

 

 

Network settings

Contact your Internet Service Provider

 

(ISP) for the correct LAN settings.

 

 

 

Problems caused by the

Close the anti-virus software.

 

anti-virus software

 

 

 

Driver problems

Reinstall the LAN driver

 

 

 

Audio

Problem

Possible Cause

Action

 

Speaker or headphone is

Refer to your computer’s user

 

 

manual for the correct port.

 

connected to the wrong

 

 

Disconnect and reconnect the

 

port.

 

 

speaker to your computer.

 

 

 

 

 

 

No Audio

Speaker or headphone

Try using another speaker or

does not work.

headphone.

 

 

The front and back audio

Try both the front and back audio

 

ports. If one port failed, check if the

 

ports do not work.

 

port is set to multi-channel.

 

 

 

 

 

 

Driver problems

Reinstall the audio driver

ENGLISH

ASUS M11AA Desktop PC

69

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Asus M11AAUS002Q user manual Lan, Audio