Troubleshooting (FAQ)

Problem

 

Possible Solution

Power LED is not ON

 

Press the

button to check if the monitor is in

 

 

 

the ON mode.

 

 

Check if the power cord is properly connected to

 

 

 

the monitor and the power outlet.

The power LED lights amber and

 

Check if the monitor and the computer are in the

there is no screen image

 

ON mode.

 

 

 

Make sure the signal cable is properly connected

 

 

the monitor and the computer.

 

 

Inspect the signal cable and make sure none of

 

 

the pins are bent.

 

 

Connect the computer with another available

 

 

 

monitor to check if the computer is

 

 

 

properly working.

Screen image is too light or dark

 

Adjust the Contrast and Brightness settings via

 

 

 

OSD.

 

Screen image is not centered or

 

Press the

button for 2–3 seconds to

sized properly

 

automatically adjust the image (VGA input only).

 

 

Adjust the H-Position or V-Position settings via

 

 

 

OSD (VGA input only).

Screen image bounces or a wave

 

Make sure the signal cable is properly

pattern is present in the image

 

connected to the monitor and the computer.

 

 

Move away electrical devices that may cause

 

 

 

electrical interference.

Screen image has color defects (white

 

Inspect the signal cable and make sure that

does not look white)

 

none of the pins are bent.

 

 

Perform All Reset via OSD.

 

 

Adjust the R/G/B color settings or select the

 

 

 

Color Temperature via OSD.

Screen image is blurry or fuzzy

 

Press the

button for 2–3 seconds to

 

 

automatically adjust the image (VGA input only).

 

 

Adjust the Phase and Clock settings via OSD

 

 

 

(VGA input only).

No sound or sound is low (for models

 

Ensure that the audio cable is properly

with speakers)

 

connected to the monitor and the computer

 

 

Adjust the volume settings of both your

 

 

monitor and computer.

 

 

Ensure that the computer sound card driver

 

 

 

is properly installed and activated.

 

 

 

 

 

English

Quick Start Guide

Page 6
Image 6
Asus VH198, VH196 quick start Troubleshooting FAQ, Problem Possible Solution