Asus VH198, VH196 quick start Troubleshooting FAQ, Problem Possible Solution

Troubleshooting (FAQ)

Problem	Possible Solution
Power LED is not ON	•	Press the	button to check if the monitor is in
	•	the ON mode.
		Check if the power cord is properly connected to
		the monitor and the power outlet.
The power LED lights amber and	•	Check if the monitor and the computer are in the
there is no screen image	•	ON mode.
		Make sure the signal cable is properly connected
	•	the monitor and the computer.
		Inspect the signal cable and make sure none of
	•	the pins are bent.
		Connect the computer with another available
		monitor to check if the computer is
		properly working.
Screen image is too light or dark	•	Adjust the Contrast and Brightness settings via
		OSD.
Screen image is not centered or	•	Press the	button for 2–3 seconds to
sized properly	•	automatically adjust the image (VGA input only).
		Adjust the H-Position or V-Position settings via
		OSD (VGA input only).
Screen image bounces or a wave	•	Make sure the signal cable is properly
pattern is present in the image	•	connected to the monitor and the computer.
		Move away electrical devices that may cause
		electrical interference.
Screen image has color defects (white	•	Inspect the signal cable and make sure that
does not look white)	•	none of the pins are bent.
		Perform All Reset via OSD.
	•	Adjust the R/G/B color settings or select the
		Color Temperature via OSD.
Screen image is blurry or fuzzy	•	Press the	button for 2–3 seconds to
	•	automatically adjust the image (VGA input only).
		Adjust the Phase and Clock settings via OSD
		(VGA input only).
No sound or sound is low (for models	•	Ensure that the audio cable is properly
with speakers)	•	connected to the monitor and the computer
		Adjust the volume settings of both your
	•	monitor and computer.
		Ensure that the computer sound card driver
		is properly installed and activated.

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