
Troubleshooting (FAQ)
Problem |
| Possible Solution | ||
Power LED is not ON |
| • | Press the | button to check if the monitor is in |
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| • | the ON mode. | |
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| Check if the power cord is properly connected to | ||
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| the monitor and the power outlet. | |
The power LED lights amber and |
| • | Check if the monitor and the computer are in the | |
there is no screen image |
| • | ON mode. |
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| Make sure the signal cable is properly connected | ||
|
| • | the monitor and the computer. | |
|
| Inspect the signal cable and make sure none of | ||
|
| • | the pins are bent. | |
|
| Connect the computer with another available | ||
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| monitor to check if the computer is | |
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| properly working. | |
Screen image is too light or dark |
| • | Adjust the Contrast and Brightness settings via | |
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| OSD. |
|
Screen image is not centered or |
| • | Press the | button for |
sized properly |
| • | automatically adjust the image (VGA input only). | |
|
| Adjust the | ||
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| OSD (VGA input only). | |
Screen image bounces or a wave |
| • | Make sure the signal cable is properly | |
pattern is present in the image |
| • | connected to the monitor and the computer. | |
|
| Move away electrical devices that may cause | ||
|
|
| electrical interference. | |
Screen image has color defects (white |
| • | Inspect the signal cable and make sure that | |
does not look white) |
| • | none of the pins are bent. | |
|
| Perform All Reset via OSD. | ||
|
| • | Adjust the R/G/B color settings or select the | |
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| Color Temperature via OSD. | |
Screen image is blurry or fuzzy |
| • | Press the | button for |
|
| • | automatically adjust the image (VGA input only). | |
|
| Adjust the Phase and Clock settings via OSD | ||
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| (VGA input only). | |
No sound or sound is low (for models |
| • | Ensure that the audio cable is properly | |
with speakers) |
| • | connected to the monitor and the computer | |
|
| Adjust the volume settings of both your | ||
|
| • | monitor and computer. | |
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| Ensure that the computer sound card driver | ||
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| is properly installed and activated. | |
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Quick Start Guide