4
Quick Start Guide
English
Troubleshooting (FAQ)
Problem Possible Solution
PowerLEDisnotON • Press the button to check if the monitor is in
theONmode.
•Checkifthepowercordisproperlyconnectedto
the monitor and the power outlet.
The power LED lights amber and
there is no screen image •Checkifthemonitorandthecomputerareinthe
ONmode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of
the pins are bent.
•Connectthecomputerwithanotheravailable
monitor to check if the computer is
properly working.
Screen image is too light or dark •AdjusttheContrastandBrightnesssettingsvia
OSD.
Screen image is not centered or
sizedproperly
• Press the button for 2–3 seconds to
automaticallyadjusttheimage(VGAinputonly).
•AdjusttheH-PositionorV-Positionsettingsvia
OSD(VGAinputonly).
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly
connected to the monitor and the computer.
• Move away electrical devices that may cause
electrical interference.
Screenimagehascolordefects(white
does not look white)
• Inspect the signal cable and make sure that
none of the pins are bent.
•PerformAllResetviaOSD.
•AdjusttheR/G/Bcolorsettingsorselectthe
ColorTemperatureviaOSD.
Screenimageisblurryorfuzzy • Press the button for 2–3 seconds to
automaticallyadjusttheimage(VGAinputonly).
•AdjustthePhaseandClocksettingsviaOSD
(VGAinputonly).
Nosoundorsoundislow(formodels
with speakers)
• Ensure that the audio cable is properly
connected to the monitor and the computer
•Adjustthevolumesettingsofbothyour
monitor and computer.
• Ensure that the computer sound card driver
is properly installed and activated.