3.3Troubleshooting (FAQ)

Problem

Power LED is not ON

Possible Solution

Press thebutton to check if the monitor is in the ON mode.

Check if the power cord is properly connected to the monitor and the power outlet.

The power LED lights amber and there is no screen image

Check if the monitor and the computer are in the ON mode.

Make sure the signal cable is properly connected the monitor and the computer.

Inspect the signal cable and make sure none of the pins are bent.

Connect the computer with another available monitor to check if the computer is properly working.

Screen image is too light or dark

Adjust the Contrast and Brightness settings via OSD.

Screen image is not centered or sized properly

• Press the button for 2-4 seconds to automatically adjust the image (for VGA mode only).

Adjust the H-Position or V-Position settings via OSD.

Screen image bounces or a wave pattern is

• Make sure the signal cable is properly

present in the image

connected to the monitor and the

 

computer.

 

 

• Move electrical devices that may cause

 

electrical interference.

Screen image has color defects (white does

• Inspect the signal cable and make sure

not look white)

that none of the pins are bent.

 

• Perform All Reset via OSD.

 

• Adjust the R/G/B color settings or select

 

the Color Temperature via OSD.

Screen image is blurry or fuzzy

• Press the

button for 2-4 seconds

 

to automatically adjust the image (for VGA

 

mode only).

 

 

• Adjust the Phase and Clock settings via

 

OSD.

 

No sound or sound is low

Ensure that the HDMI cable is properly connected to the monitor and the computer.

Adjust the volume settings of both your monitor and HDMI device.

Ensure that the computer sound card driver is properly installed and activated.

ASUS VK248 LCD Monitor

3-5

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Asus VK248H-CSM manual Troubleshooting FAQ, Possible Solution