5. Service Video Port Description

troubleshooting

If you have trouble operating the camera, check the following guides for the possible problem.

Nothing appears on the screen.

-Check the power connection and video signal line connection.

-Check the brightness level of DC Auto Iris volume of the camera.

The video image is not clear.

-Check if the camera glass has dust on the surface. Clean the camera glass with a clean cloth or brush.

-Make sure that the screen is not exposed directly to a bright light. Adjust the position of the camera if necessary.

-Check if protective film of camera glass is removed.

The screen is dark

-Adjust the brightness feature of the monitor.

-Check the brightness level of DC Auto Iris volume of the camera.

The screen does not properly display when IR LEDs work.

-Check if the camera glass has dust.

-Clean the camera glass with a clean cloth or brush.

If you cannot solve the problem with above guidelines, please contact an authorized technician.

06_ troubleshooting