Asus WL330N Q2 Network name or security keys are forgotten, Support Hotline, Area, Hotline Number

3. Click Apply when done.

Q2: Network name or security keys are forgotten.

•Try setting up the wired connection and configure the the encryption set- tings again.

•Press the Restore button for more than five seconds to reset or restore the system to its factory default settings.

•Factory default settings:

User name / Password:	IP address:	SSID: ASUS
admin / admin	192.168.1.1

Q3: My wireless connection speed is only 75 Mbps.

•Check if your network card or your computer’s built-in wireless feature has a 150 Mbps connection capability. Set the TCP/IP settings to automatically obtain an IP address.

•By default, Wi-Fi certified n products are configured to operate using 20 MHz channels. To change the channel bandwidth from 20 MHz to 20/40 MHz and maximize the wireless throughput, go to Advanced Setting > Wireless > General in your wireless router’s web GUI.

Q4: What should I do if the firmware upgrading process failed.

1.Unplug the WL-330N from the power source.

2.Hold the Restore button and simultaneously re-plug the WL-330N into the power source. Release the Restore button when the power LED flashes slowly, which indicates that the WL-330N is in rescue mode.

3.From your computer's desktop, click Start > All Programs > ASUS Utility > WL-330N> Firmware Restoration.

SUPPORT HOTLINE

Area	Hotline Number	Support	Availability
		Languages
USA/	1-812-282-2787	English	Mon. to Fri.
Canada			8:30-12:00am EST
			(5:30am-9:00pm PST)
			Sat. to Sun.
			9:00am-6:00pm EST
			(6:00am-3:00pm PST)
Brazil	4003 0988 (Capital)	Portuguese	Mon. to Fri.
	0800 880 0988		9:00am-18:00
	(demais localidades)

English

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