I N C A S E O F D I F F I C U L T Y
If this answering system does not work properly, try the following suggestions. If you’re still having difficulty, call
1 800
Message Window Is Blank
•Make sure the power cord is securely connected to both the answering system and an electrical outlet not controlled by a wall switch.
•Press Oto make sure the system is on.
Messages Are Incomplete
•The system can accept messages up to three minutes long. If a caller leaves a very long message, part of it might be lost when the system disconnects the call after three minutes.
•If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
•If the system’s memory fills up during a message, the system stops recording and disconnects the call.
System Does Not Answer After Correct Number Of Rings
•If the RING SELECT switch is set to TS (Toll Saver), the number of rings changes from four to two when you have new messages waiting.
•In some cases, the system might be affected by the ringing system used by the local telephone company.
•If the system’s memory is full, or the system is off, the system answers after 10 rings.
System Does Not Respond To Remote Commands
•Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.
•The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.
•There may be noise interference on the phone line you are using. Press dial buttons firmly.
•Make sure you are entering your Remote Access Code correctly.
•You might be calling from a phone that sends tones too short for your answering system to detect.
Power Failure Recovery
If the system is disconnected from AC power it will not operate. Your announcement and messages are retained in memory during a power failure, but you will need to reset the clock. The Remote Access Code might revert to its original setting.
